Crown Mercedes-Benz Dublin

Great dealer with great service. Don was great. I expect good service and knowledge of the product, but, Don went over and above what I expected. Don is the best. Don was great. I expect good service and knowledge of the product, but, Don went over and above what I expected. Don is the best. More

good service.....however My service experience with this company is very good. Todd Johns, my service representative is quite cordial and a great guy. He is very cordial and My service experience with this company is very good. Todd Johns, my service representative is quite cordial and a great guy. He is very cordial and I give him 10 out of 10 overall. I do have issues with the tires sold to me by the dealership one year ago which are worthless after less than 5000 miles of ordinary use. I was given a hard luck story by Crown rather than their expression of any real concern. More

Out of the ordinary! Melisa Greenburg is an exceptional person! Melisa is extremely kind, hospitable and she makes you feel like your are her only customer. Melisa knows h Melisa Greenburg is an exceptional person! Melisa is extremely kind, hospitable and she makes you feel like your are her only customer. Melisa knows her job extremely well and she is very professional and thorough. Melisa made our car purchasing experience perfect and we cant thank her enough. More

Helping my mother with her purchase. I would like to thank Michael Antauer for helping my mother with her purchase. I myself did not get to meet him directly, but talked to him via speake I would like to thank Michael Antauer for helping my mother with her purchase. I myself did not get to meet him directly, but talked to him via speaker phone from my mothers cell phone when he helped her. She is a little challenged by the internet and had asked me to write the review for her when one of her friends told her she should, after she told them how well Michael treated her. More

Shen saves the day! When the battery in my GLK went bad right before a long scheduled trip for a board meeting, I was worried. Shen got me in for service right away and When the battery in my GLK went bad right before a long scheduled trip for a board meeting, I was worried. Shen got me in for service right away and made sure my car was all checked and ready so I could travel to my meeting. I've worked with Shen for a few years now and really appreciate his conscientiousness. Thanks Shen!! More

CJ Sexton is number 1!!! I was very hesitant to purchase a new car, and honestly the only thing that helped me decide was knowing what outstanding customer service my dealer w I was very hesitant to purchase a new car, and honestly the only thing that helped me decide was knowing what outstanding customer service my dealer would and has provided. CJ Sexton at Crown Mercedes Dublin is truly one of a kind. I have never had such nonstop, sincere, above-and-beyond customer care. CJ always makes sure both my husband and I are taken care of, that we never have a bad day or a bad experience. Car problems are the worst, but CJ makes sure that we both don’t waste time worrying about it. He ensures that our cars are functioning perfectly, and every time we need a service done he is on top of it with quick turn around and a loaner whenever needed. If it weren’t for CJ, I can say 100% that I wouldn’t own a Mercedes. He is not great at what he does, but he becomes your friend in the process. Truly a win-win! More

GLS450 Just purchased my 5th MB from Crown and my 3rd from Stephen Revard. Stephen is the definition of Profesional! It is always a pleasure to do business Just purchased my 5th MB from Crown and my 3rd from Stephen Revard. Stephen is the definition of Profesional! It is always a pleasure to do business with Stephen. More