![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Crown Mercedes-Benz Dublin
Dublin, OH
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,218 reviews
Best Car Buying Experience Previously working in the car business I am always on the look out for "the story" dealers will try to tell. From the moment we met Michael Antauer at Previously working in the car business I am always on the look out for "the story" dealers will try to tell. From the moment we met Michael Antauer at Crown he was straight forward with us. No stories told made this the best car buying experience we have ever had. You could not ask for more respectful, courteous service from Michael, the sales manager, and the finance manager. We have already recommend several people and will continue to do so. They have my business when we need another car! More
Great Service, even had a backup plan! Michael Lyons did a nice job of explaining the problem, options available and implications of each. Winter ice storm was approaching and they complete Michael Lyons did a nice job of explaining the problem, options available and implications of each. Winter ice storm was approaching and they completed so I was able to get home before it got dangerous. If they were not able, he had a car on standby that he was going to loan me! More
Purchase of 2015 S50 Rachel Vanmeter was very professional and helpful in assisting us with our purchase of a 2015 CPO S class 550. She was very informative on the vehicle Rachel Vanmeter was very professional and helpful in assisting us with our purchase of a 2015 CPO S class 550. She was very informative on the vehicle we were intrested in. She helped us make the decision to purchase. Rachel took the time inside the vehicle to explain all the features and how to use them. The whole experience was very pleasant thanks to all at tje dealership, but Rachel especially. More
Best service ever David Kohler at the Crown Mercedes service center always meets my expectations. David actually goes over and beyond. I am always leaving the center David Kohler at the Crown Mercedes service center always meets my expectations. David actually goes over and beyond. I am always leaving the center with a big happy smile. Thank you David for being the best when it comes to taking care of my CLA in the best possible way! Keep up the fantastic work! More
Great experience as usual at this facility. M.Lyons provided a best example of prompt, efficient, friendly attention that has been an essential part of the customer service.Long experience at C M.Lyons provided a best example of prompt, efficient, friendly attention that has been an essential part of the customer service.Long experience at Crown on sales and service for more than 20 years. More
Quick and Easy Great experience. Ralph got me a awesome deal on a car my wife and I really wanted and saved us a lot of money. CJ was able to get the needed financi Great experience. Ralph got me a awesome deal on a car my wife and I really wanted and saved us a lot of money. CJ was able to get the needed financing and made the paperwork process fast, fun, and easy while showing me how to get a better payment then expected. David Spencer was extremely knowledgeable on all mechanical aspects of a wide variety of makes and models and helped us find the vehicle for my family. Very impressed. The whole experience was great. Definately going back for my next purchase. More
Great experience! I purchased my third Mercedes from Crown and Melisa Greenberg and could not have had a better experience. If you’re looking for a MB, go see Melisa. I purchased my third Mercedes from Crown and Melisa Greenberg and could not have had a better experience. If you’re looking for a MB, go see Melisa. More
Dave Kaylor is the best Always known by name. Always helpful! Friendly. Explains things well. Dave Kaylor is the best Always able to get a rental car when mine is in for se Always known by name. Always helpful! Friendly. Explains things well. Dave Kaylor is the best Always able to get a rental car when mine is in for service. More
Ken Stuart and Crown Mercedes were great! Having owned many high end vehicles over the past 35 years, I can tell you that Crown Mercedes and, specifically our salesperson, Mr. Ken Stuart, were Having owned many high end vehicles over the past 35 years, I can tell you that Crown Mercedes and, specifically our salesperson, Mr. Ken Stuart, were the best experience we have ever had at any Dealership we have ever dealt with. Ken covered every aspect of the purchase with extreme professionalism and great detail. His primary concern was fitting the car to US and not just trying to sell something that fit HIS needs. His product knowledge and the amount of time he took explaining every feature of the vehicle was truly refreshing. Ken also gave us a personal introduction to every significant person we would encounter during the time we drove the Mercedes E300 inc. his General Mgr., the other sales people and all of the people in the Service Dep't. He then took his valuable sales time to make sure we were comfortable with every one of the multitude of features the car includes. And lastly, If all of this wasn't enough he actually came to our home/garage to set up the electronic garage door opener! I would highly recommend to anyone seeking a great buying experience to do yourself a favor and go to Crown Mercedes and Mr. Kenneth Stuart. You will not be disappointed. Sincerely, Frank C. Roberto More
Service I enjoy working with Michael Lyons at Crown Mercedes in Dublin,Ohio. He is very nice and extremely professional.. My car was returned washed and ready I enjoy working with Michael Lyons at Crown Mercedes in Dublin,Ohio. He is very nice and extremely professional.. My car was returned washed and ready to go even with the bitter cold temperatures. More