
Crown MINI of Richmond
Richmond, VA
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Great People staff this dealership, but I was disappointed in the lack of attention to detail on my recent service appointment. I'm on my 3rd MINI and have always had excellent service in the pas disappointed in the lack of attention to detail on my recent service appointment. I'm on my 3rd MINI and have always had excellent service in the past. This time around, the interior of my car was left dirty and it didn't look like the complementary wash had been done. I'm used to getting my MINIs back looking great, and this time my car looked worse for wear. Hopefully, this was a one off experience. More
Great Customer Service! James & Justin made my custom order and purchase so easy! James made sure I had all the information I needed to track my order. James also knew how a James & Justin made my custom order and purchase so easy! James made sure I had all the information I needed to track my order. James also knew how anxious I was get my Mini so he contacted me as soon as it arrived and ensured it was ready for delivery in a timely manner. More
Wonderful experience discussing options, ordering the new Mini I wanted, and picking it up. Dzianis was fantastic at showing me all the features and making sure I was ready to drive off in my new car. Mini I wanted, and picking it up. Dzianis was fantastic at showing me all the features and making sure I was ready to drive off in my new car. More
Customer since 2018 (Mini Clubman). Recently went back to trade in for a new car Cooper S JCW), and the experience was quick, flawless, and easy. No sales pressure, good financing, they Recently went back to trade in for a new car Cooper S JCW), and the experience was quick, flawless, and easy. No sales pressure, good financing, they even let us keep the car overnight to test drive it. Call out for great service from James Gardner, Justin Parker, and Jenish Shah. More
Great folks. Jacob and James went out of their way to make my wife and I feel great about our purchase. Great rep for the dealership Jacob and James went out of their way to make my wife and I feel great about our purchase. Great rep for the dealership More
Great service, nice staff, helped to secure my desired color and trim combination, notified and followed up immediately color and trim combination, notified and followed up immediately More