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Crown MINI of Richmond

Richmond, VA

Overview
Reviews
Vehicles
4.8
148 Reviews
Call Dealership (804) 207-8385
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8712 W Broad St

Richmond, VA

23294

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buying experience paperwork Dzianis Justin

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Showing 148 reviews

January 20, 2025

Drove from Virginia Beach to Richmond and the transaction went very well. Would recommend this dealership More

by Jj
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dzianis Barysevich
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January 18, 2025

This is my second MINI from Crown. They were terrific about caring for my previous Countryman (professional, accommodating, information), and I feel they have done all they could in bo More

by kg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dzianis Barysevich, Steve Stankiewicz, James Gardner
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January 17, 2025

What a great experience! My 10 year old Mini Cooper was declared a total loss and i was devastated. Crown Mini was excellent getting me into a new Mini Cooper. More

by cmkissell10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, James Williams, James Gardner
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January 12, 2025

Always receive fine service at Crown Mini. Have owned my Clubman for 12 years and have NEVER been disappointed. More

by Nancy.matthews37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stankiewicz
Report | Print
January 12, 2025

Such helpful and informative folks. I highly recommend. They know their stuff and always eager to share and teach all about these high tech fabulous cars. More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dzianis Barysevich, Deonte Levi
Report | Print
January 12, 2025

Service department was friendly, professional and knowledgeable. They worked fast and returned my Mini freshly washed. More

by SustergirlinTx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stankiewicz
Report | Print
January 11, 2025

I’ve been getting my car serviced here for over 2 years & I’m happy w/the service. More

by Queltyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Spaniol Jr, James Gardner
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January 10, 2025

I’m always greeted by name in a friendly manner, and they got me in and out quickly on this visit. More

by Linda L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trayvon
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January 03, 2025

Very pleasant and professional. Have worked with both Sales and Service. Steve in Svc is a pleasure. Kevin in Parts got me a key delivered to my home 123. Great attitude too Jacob More

by jablaw
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob in Sales and Kevin in Parts, Steve Stankiewicz
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January 02, 2025

They suck I drove 2 1/2 hours. And then they tell me when I get there they cannot even do the recall for my vehicle. They offer me a free diagnostic testing which I can get anywher More

by Blueberry
Recommend Dealer
No
Employees Worked With
Steve Stankiewicz
Report | Print
Jan 04, 2025 -

Crown MINI of Richmond responded

We apologize for your disappointing experience. It’s unacceptable that you drove such a distance only to face these frustrations. Your concerns about our service and communication will be addressed immediately. Please contact me directly to discuss this further and ensure we make things right. Ric Vitek, General Manager, (804) 346-0833

Jan 06, 2025 -

Blueberry responded

Ric Vitek thanks for your prompt response. I’ll look forward to contacting you.

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