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Crown Lexus - Service Center

Ontario, CA

4.9
251 Reviews

251 Reviews of Crown Lexus - Service Center

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August 03, 2020

CROWN LEXUS AND TONY HANG ARE THE REASON I HAVE A LEXUS I NEVER WORRY ABOUT MY LEXUS BECAUSE THEIR SERVICE DEPARTMENT TAKES EXCELLENT CARE OF MY VEHICLE. WITH MY SERVICE ADVISOR, TONY HANG, GUIDING MAINTEN More

by MKY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH ? (TECH ADVICE), Tony Hang, Amber Dyell
Aug 05, 2020 -

Crown Lexus responded

Hi Mky28, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2020

Crown Lexus & Tony Hang are the very best of Lexus in the Inland Empire. They are consistently friendly and helpful. Thank you for all you do! More

by Slcheverton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hang
Aug 05, 2020 -

Crown Lexus responded

Slcheverton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crown Lexus. We can't wait to see you again, have a great day.

July 29, 2020

Good customer service, very quick with service and repair for a recall. They also provided me with a loaner because they expected it to take a few hours. More

by bdaniels345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris I believe
Aug 05, 2020 -

Crown Lexus responded

Bdaniels345, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2020

Great service experience Exceptional service. Above and beyond my expectation. Tony was very courteous, friendly and very professional. I would recommend friends and family More

by Water2wine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hang
Jul 27, 2020 -

Crown Lexus responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 25, 2020

SERVICE Great service !! Always a pleasure to deal with. Very efficient and always review my car needs. Very friendly guy, courteous, and very professional. More

by danchit2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hang
Jul 29, 2020 -

Crown Lexus responded

Hi Danchit2! We're so happy we were able to help you out! We look forward to your next visit! Take care!

July 14, 2020

Personable, efficient, loaner car was not clean, needed to be washed, windshield dirty, overall service was excellentTony Hang is a pleasure to work with and very friendly. More

by barbindm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Hang
Jul 16, 2020 -

Crown Lexus responded

Hi Barbindm, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations! Thank you again for the great review!

July 08, 2020

I have been getting my 2004 SC 430 serviced at Crown Lexus for over 10 years now and the service is superb. My service advisor Tony Hang is heaven sent. He is always extremely professional and knowled More

by swtrnco
Recommend Dealer
Yes
Employees Worked With
Tony Hang
Jul 10, 2020 -

Crown Lexus responded

Swtrnco, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

July 08, 2020

HAD TO REPLACE A TIRE FAUSTINO was great helped me get it done and when I showed up early he was courteous I had a Lexus 6 yrs ago and this one I bought at Longo only bec More

by mherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Ruiz
Jul 10, 2020 -

Crown Lexus responded

Mherrera, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

June 26, 2020

Always exceptional service! Very professional and timely. I have been a Crown Lexus owner for at least 28 years and you guys are the best! More

by myw350
Recommend Dealer
Yes
Employees Worked With
Alex Santana
June 25, 2020

Allays great service and quick turn-around having been a customer for more than 12 years. Helen is the best service adviser and always provides me up to date status on my vehicles. More

by frank
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
Jul 02, 2020 -

Crown Lexus responded

Frank, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

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