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Crown Lexus - Service Center

Ontario, CA

4.9
251 Reviews

251 Reviews of Crown Lexus - Service Center

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April 01, 2021

When scheduling sevice at Crown Lexua, be sure to ask for Tino. Service with a smile is his speciality! He will go out of his way to make certain you get only quality service. More

by ruthbperry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Faustino Ruiz
March 18, 2021

I had an online chat to set up an appointment with Crown Lexus. I informed them of my issue and gave all of my information. I was then told that someone would call me to set up an appointment even though I More

by D L
Customer Service
Recommend Dealer
No
Employees Worked With
Rose, Amber Dyell
March 01, 2021

I love the service Lexus provides. I have been a loyal Lexus owner for more then 30 years. I have leased or purchased at least 15 cars. Keep up the great work. More

by honeymayi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Anzoátegui, Kevin Piggee, Jim Martin, Patrick Reed, Abel Escobedo
February 10, 2021

Helen is always wonderful. She greats you with a smile and gets your car in and out of service fast with everything taken care of More

by thelovelysheryl
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
February 05, 2021

Crown Lexus provided great service for my 2002 RX 300. I recently took my vehicle in for servicing and the technicians found the vehicle is in good condition. Ali, a Crown Lexus Service Consultant, is very More

by s_kamlapurker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
February 04, 2021

The service department and Helen especially were first class all the way. I received a loaner car and the work was done in a timely and professional manner. More

by adairteamone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
January 28, 2021

The service department is efficient, helpful and reliable. The work was performed very professionally and completed within a reasonable amount of time. We are very happy with the results of the r More

by lkheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel ***** Not recording above.
January 21, 2021

Our family has been dealing with Crown Lexus since our 1990 LS 400. Now we have a 2015 RX 350. Always get that special Lexus Dealership Experience. More

by brdcstbry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
January 13, 2021

Fast courteous customer service. A1 service writer. Short wait time for normal service work. Car washed when Service was complete. Wouldn’t take anywhere else. More

by Rossehall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Ruiz
January 10, 2021

Truly professionals with my best interests in mind. Safety measures against Covid in place. Not pushy on future maintenance needed but explained the importance of having it done. More

by curtislmorse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
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