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Crown Lexus - Service Center

Ontario, CA

4.9
251 Reviews

251 Reviews of Crown Lexus - Service Center

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July 31, 2018

Lexus provided efficient and prompt service. Upon arrival of an unscheduled car service appointment, I was greeted with a friendly professional who immediately scheduled my Lexus for service.. T More

by MsJ"s lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 02, 2018 -

Crown Lexus responded

Msj"s Lexus, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2018

Excellent Service!! Ali was excellent, he was very prompt and efficient and answered all of my questions. He is an asset to the service team! I would highly recommend se More

by Mellyjelly01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
Aug 08, 2018 -

Crown Lexus responded

Hi Mellyjelly01, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

July 23, 2018

My service experience My service advisor was very professional and helpful. I would say that my experience was EXCEPTIONAL. Alejandro listened very carefully to my needs an More

by J.Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Santana
Aug 01, 2018 -

Crown Lexus responded

J.hall, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

July 23, 2018

Excellent Service Brought vehicle in for a recall of the fuel injection system service. Left the vehicle and received a dealership loaner car to get to work. Received More

by Hugh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruiz, Tino
Aug 01, 2018 -

Crown Lexus responded

Hi Hugh, thank you so much for your positive comments about Crown Lexus! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 20, 2018

Great customer service and accommodating Once again, a very satisfied customer.. Faustino was nice enough to give us a loaner while our car was being serviced.. He also accommodated us with More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruiz, Faustino
Aug 01, 2018 -

Crown Lexus responded

Lexus, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 20, 2018

Fixed my problem I had a overall good experience with Lexus, they fixed my problem in a timely manner. I just had to go in a couple times to see that my car was able t More

by Makeup6964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Yamak
Aug 01, 2018 -

Crown Lexus responded

Makeup6964, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

July 20, 2018

Quick and accommodating service Brought me car in for what I thought was a quick service and was going to wait. Found out I was due for my 60000 major service. Service rep was quick More

by Durkeejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Ruiz
Aug 01, 2018 -

Crown Lexus responded

Durkeejoe, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2018

Always the best service!!! Have been taking my vehicles to Crown Lexus for service for the past 8 years and always experience the greatest by Tony Hang. The service is done quic More

by Lexus CT200h driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hang
Jul 23, 2018 -

Crown Lexus responded

Lexus Ct200h Driver, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

July 02, 2018

Serve Very courteous and prompt Kept their time frame Honored my time. Provided loaner car as requested. Explained the service I needed and called when w More

by E Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen kassler Lexus service
Jul 04, 2018 -

Crown Lexus responded

E Johnson, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 02, 2018

Service I thought I was going to spend about $1300 to replace my original 4 tires but Eric Wyles explained 3 options for tires. I got 4 tires with a better m More

by MaryL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wyles
Jul 04, 2018 -

Crown Lexus responded

Hi Maryl, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

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