Crown Lexus - Service Center

Amazing Customer Service Tony H. never ceases to amaze me. He along with the rest of crown Lexus staff are extremely friendly and make my service here worthwhile! Love taking Tony H. never ceases to amaze me. He along with the rest of crown Lexus staff are extremely friendly and make my service here worthwhile! Love taking my car to get serviced here. More

Great Service with a Great Service Advisor - Ali Shekeb My service advisor Ali Shekeb continues to provide outstanding service. Ali is friendly and knowledgeable. I would highly recommend him as a service My service advisor Ali Shekeb continues to provide outstanding service. Ali is friendly and knowledgeable. I would highly recommend him as a service advisor to anyone looking to develop a great relationship. More

Great Service Great service advisor. (Tino) is very knowledgeable and friendly. Prompt service. Car was left clean. The wait was not long at all for oil change. Great service advisor. (Tino) is very knowledgeable and friendly. Prompt service. Car was left clean. The wait was not long at all for oil change. More

Always a great experience Crown Lexus never fails when taking care of their customers. I always feel they go above and beyond to ensure their customers are happy ... and more Crown Lexus never fails when taking care of their customers. I always feel they go above and beyond to ensure their customers are happy ... and more importantly, that we are safe. Thank you Crown Lexus! More

Not happy I purchased my vehicle Certificate Pre Owned less than 2 years ago and my battery already went out. Crown LEXUS didn’t go the extra mile to Contact LE I purchased my vehicle Certificate Pre Owned less than 2 years ago and my battery already went out. Crown LEXUS didn’t go the extra mile to Contact LEXUS to see if it was possible to grant an exception. It wasn’t until I asked myself for the exception, that the representative said he would contact Lexus Corporate. He left for 2 mins and came back saying Lexus would discount about 10% of the battery. More

Worst Experience I had the worst experience since leasing my vehicle, I came in only to get my 20000 mile service and the oil change is 250.00 wow and then I was sent I had the worst experience since leasing my vehicle, I came in only to get my 20000 mile service and the oil change is 250.00 wow and then I was sent a text while waiting that I needed all this work done adding up to 1800.00? I have only had the car less than 2 years and hardly drive it because its a lease that was a mistake purchasing it that way but anyway after declining the services because I had just took my car to les swabs to have them check it out prior to coming up there and they checked the brakes, tire ect he said my brakes sqeaked a little but they were good and did not mention a wheel alignment they say everything was good, and all these things that they check are the same things I was told was needed. After declining the services the adviser called me over to his cubicle to say you REALLY need these things done once again I declined. And on my way home I noticed they did not check the air presser because the readings were the same as i brought the car i know because i knew one tire was low when i was almost home i noticed the car driving irregular i get home have my son check and the lug nuts on the rear drivers side tire was not tightened all the way so he had to jack the car up make sure the tire was all the way on and tighten them. Just not my best experience! More

60,000 service I always have a great experience at Crown Lexus. Everything was taken care of as usual.. However, this time I was offered a discount, which helped red I always have a great experience at Crown Lexus. Everything was taken care of as usual.. However, this time I was offered a discount, which helped reduce the cost of the service. More

Excellent Service! I have been going to this dealership for service since 2005. And Tony H. has been my service person for over 10 years now. I always receive the very I have been going to this dealership for service since 2005. And Tony H. has been my service person for over 10 years now. I always receive the very best service on my Lexus and Tony always treats me like family and goes beyond to make my experience and service the very best. Many thanks and so much appreciated! More

Crown Lexus I receive professional and efficient service from my Service Advisor - Helen each time I have taken my car in. I would not go to any other dealer. I receive professional and efficient service from my Service Advisor - Helen each time I have taken my car in. I would not go to any other dealer. My next auto will definitely be another Lexus. More

Regular Service Even though my car is a 2013, I continue to take it to Crown Lexus for the services. The people are very helpful and I feel it is worth the drive fro Even though my car is a 2013, I continue to take it to Crown Lexus for the services. The people are very helpful and I feel it is worth the drive from Highland to Ontario to have the services done to keep it in tip top shape. I feel that they keep my car safe and dependable and I rely upon this.. More