Crown Lexus - Service Center

Excellent Service and treatment from Helen Got the excellent services from the dealership in terms Maintaining Service and other services. Helen specifically went over all of the item and expla Got the excellent services from the dealership in terms Maintaining Service and other services. Helen specifically went over all of the item and explained . Fixed any issue I had More

Great service Amber DYell, was very professional, she explained everything that my vehicle needed and it was done in a very short time, She was on the phone with me Amber DYell, was very professional, she explained everything that my vehicle needed and it was done in a very short time, She was on the phone with me explaining everything they did to my car. Thank you very much Art Villegas More

Awesome service I came in for my 60,000 mile service for my NX 300 Lexus. I was helped by Grace, who exemplifies awesome customer service. I was in and out very quick I came in for my 60,000 mile service for my NX 300 Lexus. I was helped by Grace, who exemplifies awesome customer service. I was in and out very quickly. More

Tino at Crown Lexus is AMAZING.. Tino in the Service department at Crown Lexus has been helping me and my family for years.. We have purchased 6 or 7 Lexus cars over th is AMAZING.. Tino in the Service department at Crown Lexus has been helping me and my family for years.. We have purchased 6 or 7 Lexus cars over the years and we always request (Faustino) Tino. Tino is extremely helpful and very attentive to our issues and questions. Tino is always patient with me and our family (we bought our mom a Lexus as well), and I am extremely appreciative of how helpful and professional Tino has been over the years.. We have not always had the opportunity to leave a review, but as a family we have always appreciated Tino and how he has helped all of us with each of or Lexus cars/models.... More

As always, excellent service! Professional, efficient and personable. I won’t take my Lexus anywhere else. Martin, Leena and Ahnise made this visit an enjoyable experience. As the Professional, efficient and personable. I won’t take my Lexus anywhere else. Martin, Leena and Ahnise made this visit an enjoyable experience. As the outlet mall is minutes away, there is a complementary shuttle to take you back and forth if you desire. 5 stars is definitely deserved! More

Maintanence and warranty repair Fantastic treatment from Grace and Alex in the service department. They took care of my service needs. They are very personable and made me feel like Fantastic treatment from Grace and Alex in the service department. They took care of my service needs. They are very personable and made me feel like I was their only customer. More

Faustino was my service rep and took the time to answer all my questions and explain all services that were being done. The service department was very busy, was my service rep and took the time to answer all my questions and explain all services that were being done. The service department was very busy, but he kept me updated along the way. More

Ali, was excellent, courteous, and helpful Was very happy about Service technician found the problem and replace the parts. Also, very thankful to Ali for arranging a loaner and let me keep it Was very happy about Service technician found the problem and replace the parts. Also, very thankful to Ali for arranging a loaner and let me keep it for duration. Even though I prefer not to have loaner for longer than needed because of the insurance issue but it was good that I had it if I needed it. Little bit disappointed in Crown (Or Lexus) policy for charging to rotate tires. Ali was good to bring down the cost little bit lower but being an owner of BMW (almost same time as Lexus family, since 1997) I am not use to paying for tire rotation when I get my oilchange More

Service performed I received explanation of services that would be performed, information i received was understandable. Customer service was awesome. Attitude was grea I received explanation of services that would be performed, information i received was understandable. Customer service was awesome. Attitude was great he was very knowledgeable, More

Super happy with the service I drove from Orange County to Ontario for my Lexus Ls460 for a service. Ali Service adviser was awesome. Help me from A to Z I’m very happy with the s I drove from Orange County to Ontario for my Lexus Ls460 for a service. Ali Service adviser was awesome. Help me from A to Z I’m very happy with the service. I will highly recommended to friends and family to crown Lexus . More