Crown Lexus - Service Center

Great service I had the dash, side panels and, arm rest, replaced. Alex checked me in, had a loaner waiting for me. When I picked up my car the next day, it was the I had the dash, side panels and, arm rest, replaced. Alex checked me in, had a loaner waiting for me. When I picked up my car the next day, it was the first time in all the times I’ve taken my car in for service, that there was a valet there to take my ticket and he had my car upfront in 2 minutes or less. Thank you Lexus! Alex was excellent when it came to customer service, and friendliness, cashier was not just ok. My 3 stars pertained to her. 5 stars is because there was no charge. More

Service rep provided fast and friendly service. Clearly stated the price for my vehicle services and also made sure I was aware of any new maintenance that was going to be needed within an allotted time fr stated the price for my vehicle services and also made sure I was aware of any new maintenance that was going to be needed within an allotted time frame. More

Initial Service I went in for the first service for my UX and was very happy with the service and personnel. I was greeted upon arrival and they took my car right in I went in for the first service for my UX and was very happy with the service and personnel. I was greeted upon arrival and they took my car right in. I had my car back in less time than they had estimated. Overall I was very happy. More

Undeniably Outstanding Service is always thought as the forefront of a Car maintenance but for myself it was the Service Advisor who made it happen. That's why I relied hea Service is always thought as the forefront of a Car maintenance but for myself it was the Service Advisor who made it happen. That's why I relied heavily with the advise and guidance of the only person that gathered the information and incorporate with the task for the mechanic to follow. I always asked for Tony Hang whenever I needed something done to my Lexus. More

Service Appointment The 25,000 mile service was completed in a timely manner. Helen the service advisor was extremely professional. I would highly recommend Crown Lexus t The 25,000 mile service was completed in a timely manner. Helen the service advisor was extremely professional. I would highly recommend Crown Lexus to anyone in the market for a new vehicle.. More

Not happy! Service prices increased significantly. My Not happy! Service prices increased significantly. My issue is the detailing of my vehicle, which was note done well and a waste of my money! Not happy! Service prices increased significantly. My issue is the detailing of my vehicle, which was note done well and a waste of my money! It was my wish to have you all detail my car since it was there being serviced as well as to save me time. I truly I hadn’t! You guys use to do such good work, but not this time. I was supposed to bring it back, but I have A busy schedule and I travel a lot. I don’t drive my Lexus much, but each I do it makes me made I wasted my money...hence this feedback. Not a happy customer:( More

I took my car in for maintenance today. I was quoted 1-50 hrs wait time. i was pleasantly surprised when he told me my car was ready after less than an hour. My car was nice and clean and ready early. Thank hrs wait time. i was pleasantly surprised when he told me my car was ready after less than an hour. My car was nice and clean and ready early. Thank you for respecting my time. More