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Crown Lexus - Service Center

Ontario, CA

4.9
251 Reviews

251 Reviews of Crown Lexus - Service Center

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April 28, 2020

I was very impressed with my advisor Timo he goes out of his way to make sure I’m happy with my service. I’m gonna always asked for him his customer service is very friendly but over all Staff there is Ex More

by Maria saldana
Recommend Dealer
Yes
Employees Worked With
Tino Ruiz
Apr 30, 2020 -

Crown Lexus responded

Maria Saldana, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2020

Tino, was awesome help!They sanitized my vehicle and Tino, was awesome help! They sanitized my vehicle and took all precautions with these unprecedented times. They had my vehicle ready when promised an More

by EUribe
Recommend Dealer
Yes
Employees Worked With
Faustino Ruiz
Apr 28, 2020 -

Crown Lexus responded

Hi Euribe! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Crown Lexus

April 23, 2020

The area was clean and the appointment worked out great as there were about 8 to 10 other customers present. The area was set up great for social distancing and the service itself was was completed in reas More

by Blue17187
Recommend Dealer
Yes
Employees Worked With
Martin Rosales
Apr 24, 2020 -

Crown Lexus responded

Hi Blue17187, we are very happy to have provided you with such a positive experience! We hope to see you soon!

April 19, 2020

VERY friendly services advisor Thank you ! Mr. Tony Hong. Explain schedule services very details to me. Enjoy the loung and wait for one hour to going to works again. More

by pwhsiao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hang
Apr 20, 2020 -

Crown Lexus responded

Pwhsiao, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2020

Most professional service Great car, greater service. Extremely courteous and knowledgeable staff. Ali Shekeb was wonderful to deal with. He is a very considerate person and al More

by Syed Shirazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
Apr 17, 2020 -

Crown Lexus responded

Syed Shirazi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2020

I expected that Consultant will explain the condition of my car ,beside that everything was ok i did not wait for long time im still bringing my car for service at crown lexus More

by ncapulong22
Recommend Dealer
Yes
Employees Worked With
Tony Hang, Alex Santana
April 07, 2020

My service adviser Ali was wonderful as always. He offered me a loaner vehicle without making arrangements ahead of time and I picked up my vehicle the following day. Crown Lexus is phenomenal, I pur More

by kramirez826
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
Apr 07, 2020 -

Crown Lexus responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

April 03, 2020

Always get great customer service at Crown Lexus. Tino is always friendly, & helpful! Will definitely continue to take my RX350 here for any service needed More

by mrsigsteve
Recommend Dealer
Yes
Employees Worked With
Tino, Helen Kassel, Faustino Ruiz
Apr 03, 2020 -

Crown Lexus responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

April 02, 2020

Excellent service I would like to say that I have always received great service from Crown Lexus, and I really appreciate it! Today, Chris took great care of me, he is More

by Mreid340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris - service department
Apr 03, 2020 -

Crown Lexus responded

Mreid340, we are glad we could help! We hope to see you soon!

March 29, 2020

With everything happening I understand there was less service advisor but with an appointment I had to wait 10 minutes for someone to help me! More

by Fatimajan_2006
Recommend Dealer
Yes
Employees Worked With
Courtney Garner, Tony Hang
Apr 01, 2020 -

Crown Lexus responded

Thank you for your review. We are sorry to hear that your experience was less than ideal. We hope you'll give us a second chance to make your next experience 5-star worthy.

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