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Crown Lexus
Ontario, CA
793 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
August 23, 2010
50% Markup on parts on their service + Bad Attitude? 50% Markup on parts on their service + Bad Attitude? Crown Lexus just replaced front brake and disc on our RX330 '04 today. They charged us $98 for 50% Markup on parts on their service + Bad Attitude? Crown Lexus just replaced front brake and disc on our RX330 '04 today. They charged us $98 for pads kit, $165 each on brake disc, and $251 labor. A year and half ago, another dealer charged $65 for pads kit and $221 labor. Crown Lexus seems to markup price on parts on top of the labor they already make. Be aware of their part's price on your next major services. BTW, last Saturday must be a bad day for them for something, both the service attendant and consultant's attitude were sloppy and impatient. Our previous experience with Crown wasn't as bad as last Saturday. More
by oddie225
Employees Worked With
Clayton
July 31, 2007
I purchase vehicles on a regular basis. Cars, trucks, and motorycles. My latest purchase, a 2007 GS 430 was by far the easiest, smoothest, and most enjoyable experience. Mr. Howard was prompt, courteou and motorycles. My latest purchase, a 2007 GS 430 was by far the easiest, smoothest, and most enjoyable experience. Mr. Howard was prompt, courteous, and actually had a sense of humor. The dealership was clean and organized. I was satisfied and would recommend both the dealership and the salesperson. More
by DanA
Employees Worked With
Bakari Howard
March 28, 2005
This is an excellent dealership. We visited this dealership simply to look. We ended up purchasing a 2002 SC430 white. In addition, as an added service by purchasing a car from them you get compli dealership simply to look. We ended up purchasing a 2002 SC430 white. In addition, as an added service by purchasing a car from them you get complimentary car washes every Saturday for as long as you own your car. Can't beat that. The name of the sales person that helped us is Raad Haddad. He is the nicest car sales person we have ever met; very friendly and personable. More
by E3ACJA
Employees Worked With
Raad Haddad
