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Crown Lexus

Ontario, CA

4.7
705 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 705 reviews

October 13, 2024

Ricardo was polite, knowledgeable, accommodating, and helpful at every level. I highly recommend him. I was confident in his high quality service. More

by bruce.baplumbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Luna
Oct 18, 2024 -

Crown Lexus responded

Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at Crown Lexus! Thank you again for leaving us this response!

October 10, 2024

The package was well discussed with several enticing options, presentation of the vehicle features were quite extensive, we were well entertained and very much satisfied. Joe Reyes was particularly quit More

by melbabt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Reyes
Oct 13, 2024 -

Crown Lexus responded

Hello, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

October 07, 2024

Rowland and Michelle were great ! Rowland located my beautiful LC500 convertible for me! Now I have a gorgeous Black Pearl! Thank you so much 😊 More

by Tammy Freehling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rowland and Michelle
Oct 12, 2024 -

Crown Lexus responded

Tammy, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

Excellent service . No hassle and Ray knew what it took to get everything in order and have it ready for us to sign up . More

by jeanniecorrea1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray R
Oct 11, 2024 -

Crown Lexus responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

Justin and the team were very helpful, understanding and patient. Fast process and I was very happy to get my new car More

by Erica Ortega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 05, 2024 -

Crown Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 01, 2024

Excellent service and I did not feel pressured at all to buy from this dealership. More

by Brian.eggleton
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 04, 2024 -

Crown Lexus responded

Brian, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

September 25, 2024

BEWARE of this Sonic Dealership. ..Very unscrupulous business ethics! I was purchasing a Certified Used Lexus, and I had a verbal agreement with Salesman, Roland G., Jackie C, and Dav More

by awacsacft
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Roland G., Jackie C., David S. (Used Cars Sales Manager)
Sep 29, 2024 -

Crown Lexus responded

We would like the opportunity to address your concerns. Please reach out to our General Manager directly at (909) 581-8676 when you have a chance. Thank you.

Sep 29, 2024 -

awacsacft responded

No need to respond to your request! The sales personnel I was dealing with were very unprofessional, unethical, uneducated, and very rude! This is a very unscrupulous Lexus Dealer!

September 20, 2024

Abel made the process very easy and was pleasant to deal with . I am very happy with my new car. More

by ShelleyD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Escobedo, Steve Sussman, finance lady
Sep 22, 2024 -

Crown Lexus responded

Shelley, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

September 17, 2024

They provide excellent service Quick to take care of any problems you have Also very knowledgeable More

by Izzy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis, Steve
Sep 21, 2024 -

Crown Lexus responded

Hi Izzy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 16, 2024

Exceptional Service! Cristian Gonzales was our salesman and was professional and helpful. He made our experience with Crown very satisfying. Also Donnie Sizemore and Stev More

by chiqui3
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Gonzales, Donnie Sizemore and Steven Sussman
Sep 20, 2024 -

Crown Lexus responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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