Crown Kia St Petersburg - Service Center

Brought my Kia in for an oil change and a couple of other minor issues with my car. Matt Maynard took very good care of me. He answered all my questions and went above and beyond to get a minor repair that w minor issues with my car. Matt Maynard took very good care of me. He answered all my questions and went above and beyond to get a minor repair that was not scheduled done that day so I didn't have to make another trip. I plan to have all my service done at Crown Kia. Thanks Matt, you made my day. More

Matt Maynard was fantastic to work with at Crown Kia. He made me feel very comfortable and went into detail of what repairs that needed to be done. He was very professional and kept in constant communicati made me feel very comfortable and went into detail of what repairs that needed to be done. He was very professional and kept in constant communication with me while my car was being fixed. He was fair and went "above and beyond" to make things work for me. As I am a female, I was hesitant to go into a dealership as I do not know much about cars and car repair. The entire Kia staff was welcoming and made me fee like my safety was important. I highly recommend Matt Maynard and Crown Kia! More

I was so pleased with my service at Crown Kia. I went there for a change of headliner for trunk and they realized that I needed other small recall items and instead of putting off and making me come back there for a change of headliner for trunk and they realized that I needed other small recall items and instead of putting off and making me come back another time ,they offered to do it all at the same time and took great care of me,friendly, courteous, communicative, and Mike ;who sold me the car, was right there to see if all went well for me. Love my Sorrento and now love my service!!! More

I have owned Kia's for 12 years and have been coming to this same dealership for service since 1998. They have always been knowledgeable, professional and courteous. My mother was so impressed with the qua this same dealership for service since 1998. They have always been knowledgeable, professional and courteous. My mother was so impressed with the quality and service I have experienced over the years, she not only bought a Kia for herself, but she now drives out of her way to come to Crown for service even though there are dealerships closer to her. More

I had scheduled a routine oil change. No wait time to get checked in. Dealer had me in and out in an hour(which was the anticipated wait time)and checked for any recalls that might apply. Carpets were vacuum checked in. Dealer had me in and out in an hour(which was the anticipated wait time)and checked for any recalls that might apply. Carpets were vacuumed when I got the car back. Only thing that could be approved on is a bigger and more comfortable waiting area. More

This was my first visit to Crown Kia to have my new 2011 Kia Sorento get a check-up and oil change. Since I have not owned a new car in 40 years I haven't had dealings with manufactures service departments Kia Sorento get a check-up and oil change. Since I have not owned a new car in 40 years I haven't had dealings with manufactures service departments in quite a while. I purchased my sorento at a different dealer some miles away so I went online and found Crown Kia to be the nearest dealer. I also used their online service scheduler and made my first appointment. The process was user friendly and I received a follow-up phone call to see if I had any questions. When I arrived at the service desk I was greeted by Mr. Bartalis and he explained how the process worked. With in minutes he had the paper work completed and went to my car and prepared it for the mechanics by placing paper floormats and a seat cover on the seat. He showed me the lounge area and the parts department. This is where I met Mr. Constantine who explained some of the accessories I was interested in had not been shipped due to the newness of my car. I did purchase a set of floormats. Again the process was quick and professionally handled. My first encounter with Crown Kia was very favorable. More

I appreciate the way that Sherry approaches her daily business. She is (and always has been) professional and informative. She take extra time to explain the services offered and what my car needs. I business. She is (and always has been) professional and informative. She take extra time to explain the services offered and what my car needs. I could go other places for oil changes, etc. but come back to Crown because of Sherry. I love my car and know that Sherry will lead me into the proper care for my car. Please thank her for me! More

I was impressive by her courtesy and friendly treat me with honest and advise my vechicle what need to be done also help me secure a credit also, that was very helpful and arrange a transportation for me with honest and advise my vechicle what need to be done also help me secure a credit also, that was very helpful and arrange a transportation for me while my car is in service. She is very proffesional in her work. she reserved perfect score in my opinion. Yes I will be glad to come back for service in the near future. More

I took my car in for routine service on August 9th. As always, Sherry was accomodating in making my service experience as wonderful as possible. She was helpful and friendly. My family has been going to S always, Sherry was accomodating in making my service experience as wonderful as possible. She was helpful and friendly. My family has been going to Sherry for all our service needs for years. She is very knowledage and tries to make the service process as smooth as possible each and everytime. As a college student going to school in Gainesville and needing a reliable serviced vehicle, Sherry works to meet my schedule needs. I know that I can rely on her for all of my service needs. Thanks for everything!!! More

I went to Crown Service to get a window closing issue repaired...what i was totally delighted with was how great Alan was to work with and my total glee when he told me my problem was under warranty. I w repaired...what i was totally delighted with was how great Alan was to work with and my total glee when he told me my problem was under warranty. I waited about one hour and my problem was fixed before the rain could damage the inside of my vehicle. Thank you Crown! You are the BEST! More