Crown Kia St Petersburg - Service Center
Pinellas Park, FL
977 Reviews of Crown Kia St Petersburg - Service Center
I AM 67 YEARS OLD, AND HAVE DEALT WITH MANY CAR DEALERS/SERVICE DEPTS....CROWN KIA IN ST PETERSBURG, FL IS FAR, AND ABOVE ALL OF MY PREVIOUS EXPERIENCES!!! THE STAFF IS EXCELLENT WITH SUBERB KNOWL DEALERS/SERVICE DEPTS....CROWN KIA IN ST PETERSBURG, FL IS FAR, AND ABOVE ALL OF MY PREVIOUS EXPERIENCES!!! THE STAFF IS EXCELLENT WITH SUBERB KNOWLEDGE, AND FRIENDLINESS!! THE INSIDE IS IMMACULATE IN CLEANLINESS, AND ORGANIZATIO!! THE OUTSIDE IS EQUALLY AS CLEAN, AND ORGANIZED!! I WOULD HIGHLY RECOMMEND CROWN KIA TO ANYONE SEARCHING FOR A NEW, OR USED CAR..OR NEEDING A GREAT SERVICE DEPARTMENT! THIS IS THE PL;AC WHERE YOU WILL BE MET WITH A SMILE, AND EVERYONE SMILES AND SAYS HELLO THE ENTIRE TIME YOU ARE THERE!! YES, YOU WILL BE SPOENDING YOUR HARD EARNED MONEY THERE, BUT IT DOESN;T HURT AS BAD WHEN YOU ACTUALLY LEAVE THERE WITH A HUGE SMILE ON YOUR FACE, AND THE FEELING THAT YOU WERE TREATED LIKE ROYALTY, AND GOT A 'FAIR' DEAL!! I WOULD ESPECIALLY LIKE TO MENTION MATT MAYNARD (SERVICE DEPT) FOR HIS VAST KNOWLEDGE, AND KINDNESS TO EVERYONE! HE IS TO BE REWARDED BY THE DEALERSHIP WITH A BIG RAISE, AND PROMOTION!! More
Made the error of letting an independent shop remove and replace a headlamp.Big mistake! They botched it , big time.Sherry Vieira got it taken care of in 90 minutes.I have been dealing with Crown since 1994 replace a headlamp.Big mistake! They botched it , big time.Sherry Vieira got it taken care of in 90 minutes.I have been dealing with Crown since 1994 and have never been disappointed, so what was I thinking? If you need work done and want it done right the first time , Crown is your kind of dealership.Kudo's , Team Crown!!! More
I always have a pleasant time coming in for service. It's starts with the friendly smile I get from Matt and the pleasant conversations I have with patti. I recommend this facility to all of my friends It's starts with the friendly smile I get from Matt and the pleasant conversations I have with patti. I recommend this facility to all of my friends. Go crown Kia!! More
I purchased my 2006 Mitsubishi Galant at this dealership and take my car there for all maintanence, Sherry in service always gets me in quick, and is always so friendly and makes the visit that much more en and take my car there for all maintanence, Sherry in service always gets me in quick, and is always so friendly and makes the visit that much more enjoyable. More
We recently moved to St. Petersburg, FL, so we were in need of a Kia dealership to maintain our new Sportage. Initially we stopped by Crown Kia to get information on how to handle our warranty and routin need of a Kia dealership to maintain our new Sportage. Initially we stopped by Crown Kia to get information on how to handle our warranty and routine maintenance service. Matt was the 1st person we met there. He not only made the process of transferring our info to them easy, he took the time to explain how the effects of the differences in climates between Indiana and Florida can have on our vehicle. Afterwards he got us set up with our appointment. Today we went in for our service and met Sherry, who works with Matt. In no time she had us signed in and ready to be serviced. Before going out to the car she asked if we had any concerns or problems we needed addressed. I mentioned that the only thing we noticed was that one of the chrome wheels was flaking a little. She looked at it and pointed it out to the service techs. Once they were done, Matt came to the waiting area to get us. They had taken the liberty of contacting Kia regarding the wheel and ordered one to replace it as it was covered under warranty. They even threw in a complimentary car wash and vacuum. Patti was the cashier that took our payment. She was very friendly and displayed a wonderful sense of humor. Overall our experience was superior and we are very glad to have chosen Crown Kia. If I could rate them higher than a "5" I certainly would. Thank you Crown Kia for the great experience and going the extra mile to make us happy customers. More
Excellent experience. Friendly staff. Also, we were able to have our car serviced the day after the problem arised. Used online scheduling without any problems. to have our car serviced the day after the problem arised. Used online scheduling without any problems. More
Without an appointment, the service department took care of my problem in a timely manner anyway. We are so greatful to Sherry for working us in because it turned out to be a serious repair. of my problem in a timely manner anyway. We are so greatful to Sherry for working us in because it turned out to be a serious repair. More
It started in 1996 when I fell in love with the Eclipse. I purchased the car new. What a thrill for me. I kept the car for ten years. During the ten years I took my car back to this dealership for everythin I purchased the car new. What a thrill for me. I kept the car for ten years. During the ten years I took my car back to this dealership for everything I wanted done. Every single oil change, filter, rotation, etc you name it. This is where I met Sherry Vieria in service. Of course I was amazed and joyed to find a woman in this position, and always on top of her game. Over the years she got to know me and I her and I was extremely pleased with the service I was receiving, it began to feel like family. I could not imagine taking my baby to an other place if she was sick....I am talking about my car. So in 2006 a decade later it was time for me to grow up and change my vehicle..hmmm SUV sounds good..love the Endeavor...Sherry Vieria is still in service. All is good. So, I met Vinny in sales and because of the service I received from Sherry and the Mitubishi team I decided I could not even look at another dealership. So, I purchased my brand spankin new SUV...again, they maintain everything for me, even down to the new shoes (tires) I just had them put on 2 days ago. Now, I feel safe. Thank you Sherry for the last 17 years you are the best!! Thank you also to everyone who makes up the Mitsubishi team they have never let me down....!! More
I was on the way to work when I noticed that my car was beginning to overheat. I drove my car to the repair shop that morning and was there about as soon as they opened. To make a long story short, I left beginning to overheat. I drove my car to the repair shop that morning and was there about as soon as they opened. To make a long story short, I left my car and Matt and he arranged a rental for me through Hertz and I was able to get to my job in Manatee County, by 9:30. Matt called to update me daily and I felt a burden lifted when he told me the price of the repair. He is professional, friendly and knowledgeable and genuinely seemed to care about me and my needs. That doesn't come from corporate training,..he brought that with him. I am also including Evan because he was there to provide answers to Matt's questions and was also professional and friendly. Patti was friendly as well and I applaud you for allowing her to express herself in pink. Thank you for your help and wonderful service. I hope I don't need repairs anytime soon, but if I do, I'll come to you guys first. Sabrina Truesdell-Payne More