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Crown Kia St Petersburg - Service Center

Pinellas Park, FL

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977 Reviews

977 Reviews of Crown Kia St Petersburg - Service Center

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August 30, 2013

Both Matthew and Sherry provided outstanding service when I came in for recall service and tire pressure issues (two seperate occasions). They were both professional, and friendly. I would highly recommend More

by rmesen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Maynard
Sep 03, 2013 -

Crown Kia St Petersburg responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Your Friends at Crown Kia St Petersburg

August 12, 2013

I thought Sherry was very helpful and friendly during my visit to the dealership. She seemed to have knowledge and experience with difficult auto problems. More

by Micatsar3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2013 -

Crown Kia St Petersburg responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Kia St Petersburg

July 31, 2013

I came to Crown Kia for a service appointment on my Kia Optima. I have to say it was an overall great experience, which is just not common these days. I've had many negative experiences with previous manuf More

by raysfan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt
Aug 01, 2013 -

Crown Kia St Petersburg responded

We are thrilled to hear of your satisfaction with Sherry and Mat here at Crown Kia. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future. Your Friends at Crown Kia St Petersburg

July 29, 2013

The service center I had been using for years had suddenly closed, and Crown Kia "adopted" me as though I had been coming in for years. Matt explains everything thoroughly and Sherry always accomodat More

by kvnow65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Maynard
Aug 01, 2013 -

Crown Kia St Petersburg responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Your Friends at Crown Kia St Petersburg

July 28, 2013

I dropped off my Suzuki on 24 Jul for an oil change and trouble shooting of non-working A/C. Everyone was friendly and helpful. The technician found the A/C issue and fixed it without a problem. In addi More

by Military_Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maynard
Jul 29, 2013 -

Crown Kia St Petersburg responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us! Please let us know if we can help you again in the future. Your Friends at Crown Kia St Petersburg

July 23, 2013

I went to have my car serviced at crown kia and the service advisor sherry helped me. she was great and helped with all my service needs. thank you. More

by pduerr53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 24, 2013 -

Crown Kia St Petersburg responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Kia St Petersburg

July 17, 2013

Matthew Maynard was my service advisor, and my great need was for some help on fullyh understanding all the features that the Kia Soul has to offer, such as the UVO and the entire infotainment set-up. Matt More

by johnmikles07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maynard
Jul 18, 2013 -

Crown Kia St Petersburg responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! Your Friends at Crown Kia St Petersburg

July 10, 2013

The dealership experiences I have had here were not of good quality compared to other competitors. I recently had an A.C. problem and took my car in on the weekend of June 29th. I was later told that they More

by rboyer1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Evan Doel
Jul 16, 2013 -

rboyer1 responded

I am following up on the review from 7/10 in which I gave the dealership in the response of my dissatisfaction on the service I received past and present. Evan who is the service manager reached out to reassure me that he will do what ever it takes to regain my trust and make sure my experience at the dealership is a great one. He was very pleasant and professional and listened to my concerns with sincerity. I appreciated his call back and with that said am willing to give KIA another chance based on the promise of his expectations.

May 29, 2013

I wanted to write a quick review...by the way Mitsubishi your web site is very user friendly! Thank you for making reviews easy to do. I did not have service done today however I did take up a few minutes o More

by Suecuster
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
May 31, 2013 -

Crown Kia St Petersburg responded

We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Sherry is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Your Friends at Crown Kia St Petersburg

May 11, 2013

RATING 1 - 10 I GIVE 100 ALWAYS PERSONABLE - RATING 1 - 10 I GIVE 100 ALWAYS PERSONABLE - PROFESSIONAL-HELPFUL- FRIENDLY -KNOWLEDGEABLE- SMILING -GOES ABOVE AND BEYOND ENJOYS PEOPLE AND HIS More

by HAPPYLANCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Doel
May 13, 2013 -

Crown Kia St Petersburg responded

Thank you for taking the time to write a review of our service department. Evan is a great asset to our team and will be happy to hear he exceeded your expectations. We look forward to seeing you again. Your Friends at Crown Kia St Petersburg

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