Crown Kia St Petersburg - Service Center
Pinellas Park, FL
977 Reviews of Crown Kia St Petersburg - Service Center
I have had my car worked on at crown Mitsubishi in the past with no problems. However, I had an appointment on 11/16/2013(Saturday) to take my car into to have the electrical system checked. Well, I get u past with no problems. However, I had an appointment on 11/16/2013(Saturday) to take my car into to have the electrical system checked. Well, I get up early on Saturday to get this done and when I arrived the manager told me that he can't work on my car as they no longer do service work except oil changes on Saturdays. Well, I was concerned about my electrical system and feel he should have looked at it as it could be dangerous if I have an issue with the electrical system. However, he told me that I couldn't and would have to come back during the week. Well, I , like many people work during the week and can't do this. At this point, I will never come back to Crown Mitsubishi-Kia again. Also it makes no sense to me why you would not service cars on Saturday when most people can bring their car in. More
Matt, Evan, and Sherry were awesome! They worked so hard with me in getting my car issues resolved! My car has to have compressor work for car to run, and they did a great job working with me to get repairs with me in getting my car issues resolved! My car has to have compressor work for car to run, and they did a great job working with me to get repairs paid, because I thought my warranty covered what ever it took to keep it running. These three were knowledgeable, and politely educated me and kept their cool even though I was in a panic. In the the end, it all worked out, and my car is running great. Please triple their salaries. They deserve it! More
Very fast and friendly staff every time I come! I would recommend this dealership to anyone with service needs. If I have a problem they always help me out to the best of there ability. Thank you all! recommend this dealership to anyone with service needs. If I have a problem they always help me out to the best of there ability. Thank you all! More
Staff was extremely helpful and knowledgeable. I will bring my car back for evey oil change from here forward. Everyone in the dealership was friendly and courteous. Great experience bring my car back for evey oil change from here forward. Everyone in the dealership was friendly and courteous. Great experience More
I have dealt with Sherry Vieira for years and have always found her to be personable, professional and knowledgeable. I have NEVER had to bring my car back for a re-visit because something was not done corre found her to be personable, professional and knowledgeable. I have NEVER had to bring my car back for a re-visit because something was not done correctly. The Service Department is second to none!! More
I have not been disappointed with the service that I have recieved from Crown Kia. Each time I come in for an appointment I go to Matthew Maynard. He is always carrying a smile on his face and will take the recieved from Crown Kia. Each time I come in for an appointment I go to Matthew Maynard. He is always carrying a smile on his face and will take the time to fully explain any issues with the vehicle and what my options for repair are. I always walk out of the dealership feeling that I a special customer with the care taken on my car. More
I operate a small car restoration business and was doing a collision repair on a Mitsubishi Lancer. The car arrived with numerous front end parts missing including a large number of very small parts. This a collision repair on a Mitsubishi Lancer. The car arrived with numerous front end parts missing including a large number of very small parts. This always turns into a tedious job when working with a dealer's parts department to identify and track down all of the parts needed to put the car back together. Sometimes it's difficult to tell from the parts diagrams which part is which. Sam was extremely helpful and patient in working through my parts list and making sure I got the right parts to finish the job. More
Crown Kia/ Mitsubishi came highly recommended by my sister who purchased her last 3 vehicles at this dealership. She raved about Sherry Vieira and her excellent customer service. I purchased my Kia las sister who purchased her last 3 vehicles at this dealership. She raved about Sherry Vieira and her excellent customer service. I purchased my Kia last year and have experienced excellent customer service with Sherry Vieira as well. Not only is Sherry very professional, she explains the details of my service visit, cost and time frame. I manage a retail store and my schedule is a challenge, and Sherry makes sure that my visits suit my hectic schedule. Thank you Sherry, for making my service visits go so smooth and treating me as a valued guest. Your excellent customer service means a lot! More
Matt Maynard handled our recent recall on a Sorento. Since the replacement parts had not come in, he helped us get a rental car substitute which KIA reimbursed. When the parts arrived the car was repair Since the replacement parts had not come in, he helped us get a rental car substitute which KIA reimbursed. When the parts arrived the car was repaired and returned in great shape. All the fluids were checked, the car was test driven. They even installed some wheel locks to prevent tire theft. Matt kept us appraised through the whole process. He did a great job. More
I have been a Crown customer since 2001, and I have never had a problem with the professionalism and expertise of Sherry and her crew. She won't bully you into getting something you may or may not need or w had a problem with the professionalism and expertise of Sherry and her crew. She won't bully you into getting something you may or may not need or want, but she will tell you point-blank what the problem is and what it will take to fix it. Sherry is the jewel in the Crown! More