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Crown Kia St Petersburg - Service Center

Pinellas Park, FL

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977 Reviews

977 Reviews of Crown Kia St Petersburg - Service Center

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March 01, 2014

Patti was very warm , personable and excelled at giving SUPERB Customer Service!!! Patti is a great listener and truly care about the customer.She goes out of her way to 'personalize' the service she gives More

by SEAGULL1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Buchhalter
February 21, 2014

Matt Maynard was very friendly and informative about the Matt Maynard was very friendly and informative about the service of my New Soul. I plan on using the dealership for all my future maintenance needs More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maynard
Feb 27, 2014 -

Crown Kia St Petersburg responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Your Friends at Crown Kia St Petersburg

February 13, 2014

We moved to FL from Indiana 2 years ago and needed to have our Mitsubishi serviced. Knew nothing about this dealership but decided to try them out. We then later had a warranty issue and took it to the More

by Hoosieratheart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maynard, Evan Doel, Patti Buchhalter
Feb 18, 2014 -

Crown Kia St Petersburg responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Kia St Petersburg

February 13, 2014

I've had my Sorrento serviced by Crown Kia since I purchase it there in 2012 and I wouldn't consider going anywhere else. They are very knowledgeable, competent and well versed in the aspect customer More

by msjennifert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maynard
Feb 18, 2014 -

Crown Kia St Petersburg responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your Kia service needs! Your Friends at Crown Kia St Petersburg

February 07, 2014

Every time I have required service I go through Sherry Veira. Sherry always takes great care of me and very pleased in her customer service. I think all the people that work in that dept are very nice and More

by EileenBrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 10, 2014 -

Crown Kia St Petersburg responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. Your Friends at Crown Kia St Petersburg

February 06, 2014

I came to St. Pete 2 years ago and have been going to Crown Kia for service for my Sportage since that time. I am retired and Sherry always keeps my budget in mind, but keeps my Sportage running in top- More

by kschwartz15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 07, 2014 -

Crown Kia St Petersburg responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experiences with us have been so positive. We look forward to seeing you again when it is time for your next service. Your Friends at Crown Kia St Petersburg

January 28, 2014

Patti was awesome, I was having a bad experience with my new Outlander the back up camera stopped working at 5,000 miles , I previously went to Port Richey Mitsubishi and they were not friendly at all t More

by Cbeatty021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Buchhalter
Jan 29, 2014 -

Crown Kia St Petersburg responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Your Friends at Crown Kia St Petersburg

January 23, 2014

Patti was very helpful and friendly. Everything was done the way she told me it would be and in the time frame she gave me. She did an excellent job and I would highly recommend her. More

by jerbo287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Buchhalter
Jan 24, 2014 -

Crown Kia St Petersburg responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Your Friends at Crown Kia St Petersburg

January 17, 2014

I came in to the service department and it was an excellent customer service, all my questions were answered. I did not have to wait long as the first time and at the end of the service I got a coupo More

by charlesfernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Buchhalter
Jan 20, 2014 -

Crown Kia St Petersburg responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Kia St Petersburg

January 08, 2014

I was quoted a price of $29.95 for a lube, oil and filter service. I asked for Pennzoil instead of the brand they use and was told it would add maybe $5.00 to the cost. I made an appointment for the next d More

by tedf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mar 03, 2014 -

Crown Kia St Petersburg responded

Dear tedf, We sincerely apologize for your experience with our service department. We made a number of mistakes from your initial contact for a quote to finalizing the invoice. Please know that we have used this as a learning opportunity and will continue to strive to provide the best customer experience possible. We would appreciate an opportunity to work with you again – and to show you that we are a trustworthy business. Sincerely, Evan Dohl Service Manager, Crown Kia

Mar 03, 2014 -

Crown Kia St Petersburg responded

Dear tedf, We sincerely apologize for your experience with our service department. We made a number of mistakes from your initial contact for a quote to finalizing the invoice. Please know that we have used this as a learning opportunity and will continue to strive to provide the best customer experience possible. We would appreciate an opportunity to work with you again – and to show you that we are a trustworthy business. Sincerely, Evan Doel Service Manager, Crown Kia

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