Crown Kia St Petersburg - Service Center
Pinellas Park, FL
977 Reviews of Crown Kia St Petersburg - Service Center
Patti was very warm , personable and excelled at giving SUPERB Customer Service!!! Patti is a great listener and truly care about the customer.She goes out of her way to 'personalize' the service she gives SUPERB Customer Service!!! Patti is a great listener and truly care about the customer.She goes out of her way to 'personalize' the service she gives to each and every customer. If there is an employee recognition-I would most definitely give it to Patti. More
Matt Maynard was very friendly and informative about the Matt Maynard was very friendly and informative about the service of my New Soul. I plan on using the dealership for all my future maintenance needs Matt Maynard was very friendly and informative about the service of my New Soul. I plan on using the dealership for all my future maintenance needs. Great Job! Dave More
We moved to FL from Indiana 2 years ago and needed to have our Mitsubishi serviced. Knew nothing about this dealership but decided to try them out. We then later had a warranty issue and took it to the have our Mitsubishi serviced. Knew nothing about this dealership but decided to try them out. We then later had a warranty issue and took it to them to see about repair. We have been extremely pleased with them in every aspect of our visits. Friendly people, explain things in a manner you can understand and their prices are extremely competitive with others in the area. As long as we live here we will continue to take our Mitsubishi needs to them. More
I've had my Sorrento serviced by Crown Kia since I purchase it there in 2012 and I wouldn't consider going anywhere else. They are very knowledgeable, competent and well versed in the aspect customer purchase it there in 2012 and I wouldn't consider going anywhere else. They are very knowledgeable, competent and well versed in the aspect customer service. Matt has always been a pleasure to work with and I never leave feeling misguided when it comes to routine services that may or may not need to be done on my vehicle. I highly recommend their services to all my family and friends. You won't be disappointed. More
Every time I have required service I go through Sherry Veira. Sherry always takes great care of me and very pleased in her customer service. I think all the people that work in that dept are very nice and Veira. Sherry always takes great care of me and very pleased in her customer service. I think all the people that work in that dept are very nice and thorough. I actually enjoy going there when I need something done. I recently came in for two tires, and mistakes happen and I had to come back the next day. Sherry resolved this quick and thoroughly with the mechanics. To Error is to be human, I believe Sherri and her assoc. in her dept are an excellent asset to your dealership. Keep up the good work Crown! Happy Customer, Eileen Brock More
I came to St. Pete 2 years ago and have been going to Crown Kia for service for my Sportage since that time. I am retired and Sherry always keeps my budget in mind, but keeps my Sportage running in top- Crown Kia for service for my Sportage since that time. I am retired and Sherry always keeps my budget in mind, but keeps my Sportage running in top-notch condition. More
Patti was awesome, I was having a bad experience with my new Outlander the back up camera stopped working at 5,000 miles , I previously went to Port Richey Mitsubishi and they were not friendly at all t new Outlander the back up camera stopped working at 5,000 miles , I previously went to Port Richey Mitsubishi and they were not friendly at all there. I was told I would have to rent a car for the repair and needless to say I was upset that a vehicle was new and I had to rent a car. I went to Crown Mitsubishi with my car issue and she went above and beyond and fixed my car the same day. She was professional and sympathetic to my problem. I highly recommend her . More
Patti was very helpful and friendly. Everything was done the way she told me it would be and in the time frame she gave me. She did an excellent job and I would highly recommend her. the way she told me it would be and in the time frame she gave me. She did an excellent job and I would highly recommend her. More
I came in to the service department and it was an excellent customer service, all my questions were answered. I did not have to wait long as the first time and at the end of the service I got a coupo excellent customer service, all my questions were answered. I did not have to wait long as the first time and at the end of the service I got a coupon for next visit $5 off. Patti Buchhalter was very polite, I will come back More
I was quoted a price of $29.95 for a lube, oil and filter service. I asked for Pennzoil instead of the brand they use and was told it would add maybe $5.00 to the cost. I made an appointment for the next d service. I asked for Pennzoil instead of the brand they use and was told it would add maybe $5.00 to the cost. I made an appointment for the next day and had the service done. At the completion the Service Rep tells me the total is about $60.00. I refuse to pay it and advise her of what I was told on the day before. She says, "I check with management and see what can be done". 10 minutes later I am asked to pay 39.95 and agree to that just to get out of there. This is exactly the kind of "bait and switch" this dealership tried when I bought the car 2 years ago. Then they tried to reduce the amount offered on my trade-in (which had been a written contract condition) but said "we'll check to see if management will honor the agreed upon value" when I told them I would not complete the deal. Typical bait and switch tactic and I should have known better the 2nd time. There won't be a 3rd, that is for absolute certain, even if they are the last dealership on Earth. More