Crown Kia St Petersburg - Service Center

Excellent all around I got my Optima from another dealership in the area, but live closest to Crown Kia. Naturally, when the time came for the first service, I chose Crow I got my Optima from another dealership in the area, but live closest to Crown Kia. Naturally, when the time came for the first service, I chose Crown because of the proximity to me. Scheduling an appointment for my oil change was very easy, as I had an unexpected day off and booked my service, got in, and got the car started within 45 minutes (for all of it). I booked online and as soon as I walked in the door, I was greeted by Julian Bitar. He was warm, welcoming, and very knowledgeable. I purchased a service package from the other dealership but it wasn't quite the same as the one offered by Crown. Julian immediately got on the horn to make sure that everything was taken care of up front and had everything he needed within about 10 minutes. He then personally walked me over to the waiting area and offered me fresh coffee and refreshments. The dealership had complimentary wi-fi that was easy to log on to and ran quickly once connected. The waiting area was comfortable and had a television as well as a desk type workspace for those who had laptops and might have needed a little workspace. About halfway through my service, Julian checked back in with me to make sure I was comfortable and also to update me on where they were at with everything. Once everything was done, checkout was easy peasey lemon squeezy. All in all it was a GREAT experience! I will DEFINITELY be a customer for life. More

Fuel Injector under warranty Julian Bitar took great care of me and my new (used) 2015 Sportage. He got me a rental when the work ran long. Thanks, Julian. Julian Bitar took great care of me and my new (used) 2015 Sportage. He got me a rental when the work ran long. Thanks, Julian. More

Oil change with John Heil John was very responsive and always let me knew the status of my appt. I needed a new battery and he was nice enough to steer me away from the expens John was very responsive and always let me knew the status of my appt. I needed a new battery and he was nice enough to steer me away from the expensive KIA brand battery More

Recall work Sherry Vieira was most knowledgeable. However, I was informed the recall would take 3-4 hours. 5.5 hours later I received my car. The length of tim Sherry Vieira was most knowledgeable. However, I was informed the recall would take 3-4 hours. 5.5 hours later I received my car. The length of time to complete the work had no relation to the time it actual took. More

Dedicated I am giving Michael 5 stars as he is dedicated and ensures that my problems have been addressed and resolved. Over the past 5 months. I've had to brin I am giving Michael 5 stars as he is dedicated and ensures that my problems have been addressed and resolved. Over the past 5 months. I've had to bring my vehicle to Kia for the same issue. Each time, Michael has always reviewed with me what the findings were and what has been done to resolve the issue. He has always kept me aware of what was going on with my vehicle and I have always left there satisfied. Although, the issue has been repetitive, I have always felt that my vehicle was in good hands. Michael has always been thorough and did the right thing. This made my issue much easier to deal with. Thanks Michael for giving me a peace of mind. Great job!!!! More

Wonderful John Heil was EXCELLENT in his explanation of the service to be provided, approximate time necessary to do so, and accommodated me in using the shuttl John Heil was EXCELLENT in his explanation of the service to be provided, approximate time necessary to do so, and accommodated me in using the shuttle service to home and back later in the day. He is not only extremely pleasant and personable to deal with, he explains everything in a non-automotive way for my understanding. Will continue to come back for service on our vehicle. Give him a raise and bonus !!! More

my service I get my car serviced there all the time. Sherry Vieira is the one who i deal with. She always treats me well. i am very satisfied with the service i I get my car serviced there all the time. Sherry Vieira is the one who i deal with. She always treats me well. i am very satisfied with the service i get. More