Crown Kia St Petersburg - Service Center

sherry vieira was friendly, efficient, and knowledgable. waiting area was reasonably comfortable and coffee was excellent. waiting area was reasonably comfortable and coffee was excellent. More

Sherry went above and beyond to accommodate my vehicle needs would highly recommend her Ithe waiting area was very clean and Sherry kept me apprised of how things were going with the vehicle needs would highly recommend her Ithe waiting area was very clean and Sherry kept me apprised of how things were going with the vehicle More

Sherry Vieira in service was an awesome help with the purchase of my new tires and alignment service on my Kia Sorento purchase of my new tires and alignment service on my Kia Sorento More

Brian my service adviser was so helpful in my cars service. Completed as promised on time. service. Completed as promised on time. More

John Munce was very nice and helpful, also has a kind spirit.Would def want him to take care of me again. spirit.Would def want him to take care of me again. More

I usually go to Century Kia in Tampa but they couldn't get me in so I decided to call Crown Kia in St. Pete. From the moment I called they were so helpful and got me in that same week. Michael Stephenson get me in so I decided to call Crown Kia in St. Pete. From the moment I called they were so helpful and got me in that same week. Michael Stephenson and John Munce took great care of me and went above and beyond. It is obvious they take customer service very serious, they represent their company to the highest level of professionalism. I don't have enough words to express my gratitude. Thank you for taking care of me and my car. These guys deserve a raise! More

Excellent service and John Munce was very helpful and kept me informed. Service was timely. kept me informed. Service was timely. More

Michael Stephenson has been my service adviser at Crown Kia, St. Petersburg, FL for many years. Following, are the reasons I am giving him an "excellent" rating. I usually drop my car off after hours and Kia, St. Petersburg, FL for many years. Following, are the reasons I am giving him an "excellent" rating. I usually drop my car off after hours and leave my key in the drop box. Regardless of my appointment time, Michael always calls me when the service department opens to confirm that my car is in the queue and to go over my request for service. He reviews my service history and calls attention to any required services that are due and/or any recall notices, etc. that need to be addressed. He gives me an estimate of the services that will be performed and an estimated time frame for work completion. The first thing I always notice about Michael is, in addition to his attention to detail, professionalism, knowledge of KIA mechanical systems and service requirements, he always presents himself in a very friendly, courteous and helpful manner. If there are any changes in services required after inspection by the mechanic, Michael will immediately call and advise me of any changes to the original estimate as well as options if they see anything that needs to be noted and re-inspected at next service interval such as tires approaching wear limits. After work is completed, Michael always reviews my invoice and explains each charge before presenting to cashier. My car interior is always returned clean and, on most visits, I receive a complimentary car wash. Thank you, Michael, and thank you, Crown KIA, for providing excellent customer service. More

Sherry Vieira always goes above and beyond, I will just give 2 examples this visit. I had ordered a paint touch up stick from the parts dept. over the phone, When my car was done being serviced, Sherry we give 2 examples this visit. I had ordered a paint touch up stick from the parts dept. over the phone, When my car was done being serviced, Sherry went back to parts and got it for me, so I didn't have to worry about and saving me from paying for that separately. She knows that my Wife has stage 4 cancer, she asked me about her and wanted me to rell her that she was thinking of her. More

Sherry Vieira has great customer service. Super pleasant and trustworthy. Everything went smoothly with routine car service. Super pleasant and trustworthy. Everything went smoothly with routine car service. More