Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Crown Kia St Petersburg - Service Center
Pinellas Park, FL
977 Reviews
977 Reviews of Crown Kia St Petersburg - Service Center
Sort by
August 29, 2019
Engine light I had an engine light come on and was worried it may be something serious, I brought it in to the service center where John greeted me with a smile an I had an engine light come on and was worried it may be something serious, I brought it in to the service center where John greeted me with a smile and the assurance it would be taken care of. They found an electrical problem after a Thorough inspection of the vehicle. Everything was done professionally and in a timely manner. John kept me well-informed and walked me through the entire process. More
by Sjfine0713
Employees Worked With
John Heil
August 27, 2019
Great Convenience Scheduling a work week appointment was worrisome at first, but then I discovered the free shuttle. Luckily, I was inside the mile radius for scheduled Scheduling a work week appointment was worrisome at first, but then I discovered the free shuttle. Luckily, I was inside the mile radius for scheduled transportation! The times worked well with drop-off and pick-up. More
by NFrame
August 27, 2019
Great customer service Helped me deal with my warranty and got me into a rental fast. Service took a few days,but called and gave updates on service being done. Helped me deal with my warranty and got me into a rental fast. Service took a few days,but called and gave updates on service being done. More
by Kath2117
Employees Worked With
August 22, 2019
Well Taken Care of I had an issue with my truck schedule an appointment. Micheal Stepheson assisted me immediately, made my visit care free. Advised in recommendations a I had an issue with my truck schedule an appointment. Micheal Stepheson assisted me immediately, made my visit care free. Advised in recommendations and was courtesy and pleasant. I appreciate excellent customer service thank you More
by Michelle
Employees Worked With
August 17, 2019
Service Rep - Sherry Vieira Excellent service as usual by Sherry Vieira. Has been very helpful since purchase of car in 2008. She is very friendly and knowledgeable in her job. Excellent service as usual by Sherry Vieira. Has been very helpful since purchase of car in 2008. She is very friendly and knowledgeable in her job. More
by PeSpeck
Employees Worked With
August 15, 2019
Had me drive off with car stalling at every slow down Sure the customer service part is flawless, even the courtesy shuttle was perfect. But what a horrible experience! I took it in for regular preventati Sure the customer service part is flawless, even the courtesy shuttle was perfect. But what a horrible experience! I took it in for regular preventative maintenance. Nothing at all was wrong! But they told me I needed BG uptake service with my oil and wiper change and tire rotation so ok, here's $300. I get in, start up drive down the road a bit and what's this?! My car has never stalled before. Every time I slow down at a stop sign it's dead. Made my way back to the dealer as carefully as possible hoping not to be rear-ended. Considering that they are located on a major 8 lane artery with full stop lights every 50 yards they really should have finished their job properly. I'm still upset at the risk they took with my life and car. Somebody needs to wake up there and DO THE JOB properly. This may be normal with this job but nobody told ME to expect the car to stall every time I slowed down. Everyone highly professional EXCEPT the mechanics LOL More
by driver
Employees Worked With
August 14, 2019
Excellent service Sherry Vieira is super. She is professional, friendly and knowledgeable! She kept me informed if what was going on during the servicing of my car. I Sherry Vieira is super. She is professional, friendly and knowledgeable! She kept me informed if what was going on during the servicing of my car. I was able to enjoy fresh coffee and set up my laptop to perform work while I was waiting. The waiting areas and bathroom were super clean. More
by rkbarr3
Employees Worked With
August 12, 2019
Excellent service! You can't beat Crown Kia for getting service and Sherry Vieira treats you like family! I scheduled my appointment online (quick and easy) and Sherry t You can't beat Crown Kia for getting service and Sherry Vieira treats you like family! I scheduled my appointment online (quick and easy) and Sherry took great care of me while I was there. She kept me updated about how things were going, made recommendations about things I needed and also told me some things I asked for weren't necessary yet to save me time and money. And it was great having the car cleaned as well. I'll definitely stay with Crown Kia and I'll continue to call Sherry Vieira to take care of me and my Kia Soul! More
by Grampster
Employees Worked With
August 11, 2019
Repair service When the passenger door handle on my Kia Sorento broke, I stopped by the dealership to schedule a repair, expecting that the part would need to be ord When the passenger door handle on my Kia Sorento broke, I stopped by the dealership to schedule a repair, expecting that the part would need to be ordered. I was promptly assisted by Michael Stephenson. He informed me that the part was readily available and the repair could be done within the hour. I was shown to the customer waiting lounge until Michael returned, within the hour as promised, to inform me the repair was completed. In addition, he scheduled an appointment for my 30,000 mile maintenance which was due. I was very pleased with Michael's service and the entire Kia experience. More
by Sorento17
Employees Worked With
August 06, 2019
Very accommodating. Sherry and her technician worked very hard to correct an issue I had with a tire. I couldn't have been more pleased. Highly recommend Crown Kia for Sherry and her technician worked very hard to correct an issue I had with a tire. I couldn't have been more pleased. Highly recommend Crown Kia for service. More
by Dave33714
