Back

Crown Kia St Petersburg - Service Center

Pinellas Park, FL

not yet
rated
977 Reviews

977 Reviews of Crown Kia St Petersburg - Service Center

Sort by
November 15, 2019

OVER THE TOP! I had the pleasure of dealing with Michael Stephenson. He has served me for the 3rd time now with my Kia Soul. I appreciate his honesty and his know More

by daniel.crawford#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Crown Kia St Petersburg responded

Daniel, Thank you for leaving Michael this very kind review! He certainly is a wonderful asset to our team, and we are pleased that he could consistently be of remarkable assistance to you. He will be so honored to know that he has your confidence, and we are certain that he will continue to provide you and your Kia Soul with his best care in the future.

November 13, 2019

Self-Serving, Not Customer-Serving *Update! I picked up my car today and, after getting home, realized the dealership falsified the service paperwork to show a shorter time they have he More

by Little Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinny Cafiero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Crown Kia St Petersburg responded

Dear “Little Gal”, We appreciate your review and understand your frustration. Unfortunately, as we have explained, the case is with Kia Consumer Affairs and is now out of our hands. We truly wish there was more we could go to assist you, and will continue to help in any way we can. Regarding your allegation that we falsified the timestamps, it’s simply not true Sincerely, Vinny Cafiero, General Manager

November 11, 2019

John Hiel was awesome as usual. As a great experience. He was through upfront and followed up in a timely manner. He also assisted me in saving money on my service. More

by Mrlperson4
Recommend Dealer
Yes
Employees Worked With
John Heil
November 05, 2019

The Greatest Easy appointment, quick, great, fast efficient service. Washed car too. :) Waiting room was comfortable, however, service was so quick, only got More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2019

Warrenty repair As always service was prompt, staff very friendly and helpful . I was helped by Micheal Stephenson. I also got a complimentary wash and was on my way More

by Beachy girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2019

Great crew, great service ! Leased our Kia in November of 2018 and have never been disappointed with sales/lease or service departments. Worked with Jeff Perego and others durin More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Gervato
Nov 06, 2019 -

Crown Kia St Petersburg responded

Mario, Thank you so much for your amazing review! It is our pleasure to serve you in any way possible, and we are overjoyed that our efforts continuously meet your satisfaction. It is such an honor to have your confidence, and we look forward to continuing to provide you and your vehicle with our best care in the future.

November 01, 2019

Amazing customer service! Amazing timing on service! They never disappoint! They were even having system issues the day I came to get an oil change but he was still smiling and got me in and out! More

by tonimchenry88
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Crown Kia St Petersburg responded

Toni, Thank you so much for your amazing review! We are so glad that the quality and efficiency of our work consistently meet your satisfaction, and we are honored that you continue to confide in our dealership for each of your automotive needs. It is our pleasure to assist you in any way possible. Please don't hesitate to let us know how our team may serve you again.

October 30, 2019

Oil change It was a very positive experience. Micheal was very friendly. Service time was reasonable. wait area was clean and internet access is a plus. Very s More

by Beachy girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2019

A wonderful experience. Michael always makes sure that my vehicle is well taken care for! Very personable and always has your best interest in mind. More

by Jenn14390
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

JOHN VERY PLESANT AND HELPFUL THE REASON WES I'VE BEEN TO A FEW DIFRANT SHOPS IN THE AIRA AND THE SERVICE WAS OK AT BEST THE PRICE WAS OUTRAGISE. SO I WAS GLAD TO BE HEAR AND WILL More

by WILLISQP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Heil
Oct 24, 2019 -

Crown Kia St Petersburg responded

Thank you so much for your excellent review! Providing top-notch service and deals is what we aim for, and we are so proud to have earned your 5-star rating all-around. We are so glad that we had the chance to work with you as well, and we look forward to serving you again in the future.

...
47
...