Crown Kia St Petersburg - Service Center
Pinellas Park, FL
977 Reviews of Crown Kia St Petersburg - Service Center
Fabulous service...timely, courteous and transparent. Highly recommended. 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Highly recommended. 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 More
Michael Stephenson did a great job. Kept me informed and started right on time. started right on time. More
We stopped in yesterday for a service recall and had the great fortune to meet Sherry Vieira, our service rep! She is kind, thoughtful and patient with her customers and makes the whole experience pleasant. great fortune to meet Sherry Vieira, our service rep! She is kind, thoughtful and patient with her customers and makes the whole experience pleasant. She kept us informed along the way at various times during our service and really made us feel welcome! This is the kind of employee that really makes a dealership! More
I've had great experience with Sherry Vierra. She is very personable and helpful, knowledgable, and efficient. personable and helpful, knowledgable, and efficient. More
She was new but very helpful and efficient. She got me in and out quickly for recall issue. I liked her personable nature and calm confidence. in and out quickly for recall issue. I liked her personable nature and calm confidence. More
We received the recall notification for our 2019 Kia Sportage and made our appointment online for 3pm. We were running errands and happened to be close to the dealership at 1pm...so we popped in to see Sportage and made our appointment online for 3pm. We were running errands and happened to be close to the dealership at 1pm...so we popped in to see if they could take us earlier. We were promptly and pleasantly greeted by Tracey Haas. (Tracey is new to the service department so she is not an option to rate in your service dept member drop down list yet.) I would definitely rate her 5 stars. She said she'd try her best to fit us in, asked if we wanted the complimentary inspection and car wash (which at this time we declined), and informed us that we could wait in the lounge. She overheard us mention we were hungry and quickly informed us there were snacks back in the lounge. Within no time, Tracey was back to tell us our car was ready. Wow. That was fast. Thank you service department! In at 1:05pm, out at 1:34pm. More
Took my car in for it's regularly scheduled maintenance and, a rattling sound that had been bothering me for months. Brian Casey and the service team were able to locate the source of the sound (a pair of and, a rattling sound that had been bothering me for months. Brian Casey and the service team were able to locate the source of the sound (a pair of sunglasses in the overhead sunshade holder). Brian even took the time to take my car out himself and confirm that was the source of sound. My hats off to Brian and the service team for alleviating that nagging sound. I received complementary pick-up and drop-off service. Everything went smoothly ...no waiting time. A very pleasant experience. More
Thank you Curtis McCool! So pleased as always with the service on my 2011 Sorento. Thanks for updating me on the status of the car every step of the way. So professional. service on my 2011 Sorento. Thanks for updating me on the status of the car every step of the way. So professional. More
Kylie is always helpful and while he was helping me he also helped so many others. He literally has the patience of a Saint! Best customer service ever! also helped so many others. He literally has the patience of a Saint! Best customer service ever! More
Took m y 2016 Kia Soul in for a Factory Recall Appointment, Brian Casey , Service Advisor, did an excellent job of keeping me informed and was very concerned that there was a delay due to a comput Appointment, Brian Casey , Service Advisor, did an excellent job of keeping me informed and was very concerned that there was a delay due to a computer problem. I love Crown Kia, they are very professional and compassionate!!! More