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Crown Kia St Petersburg - Service Center

Pinellas Park, FL

not yet
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977 Reviews
Call Service Center (888) 202-6017

977 Reviews of Crown Kia St Petersburg - Service Center

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December 26, 2021

Michael Stephenson, did a wonderful job caring for my vehicle and following it up while it was there. Thanks Michael More

by LordPaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Crown Kia St Petersburg responded

Thank you for your 5-star rating! We are so glad that Michael provided you and your vehicle with great care throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

December 23, 2021

Michael Stephenson was very helpful. I did not have lunch with him but he was very helpful.. in fifteen words or more. More

by tampajolo
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2021 -

Crown Kia St Petersburg responded

We are so glad that Michael could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! If there is ever anything more that we may help you with, please do not hesitate to give us a call! Safe travels!

December 15, 2021

Sheer Vieira was very pleasant and helpful. Besides the oil change, which I was told would take 1.5 hours, I was informed that I needed two more filters and the plate lights changed. This took an additio More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2021

Every time I come here I'm So Satisfied with the service. Not only are they always on time and get you out in a timely manner but they make sure that you are aware of everything that's going on and explain i More

by A.J.N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waeil Kattaria, Kyle Maxwell, Naveed Kanchwala, Brian Casey, Tracey Haas
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Dec 15, 2021 -

Crown Kia St Petersburg responded

Thank you for taking the time to leave us this 5-star review! Providing quality and efficient service is so important to us, and we are overjoyed that our efforts consistently meet your satisfaction! It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

December 11, 2021

I always get great on-time service at Crown Kia. Tracy was exceptional, as are all their associates, I would highly recommend Crown Kia to anyone looking for a car or needing maintenance. More

by nancyknight5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracey Haas
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Dec 13, 2021 -

Crown Kia St Petersburg responded

Nancy, Thank you for your 5-star rating! We are so glad that Tracey and the team could consistently provide you and your vehicle with exceptional care! We are honored to have earned your kind recommendation. We wish you the safest of travels. We hope to see you again the next time you are in need of automotive service!

Dec 13, 2021 -

nancyknight5 responded

You are my go-to place for all my KIA needs!

December 08, 2021

Great service dept. Prompt action. Clean & comfortable.waiting area. Car interior protected & clean. Complimentary car wash. Nice. More

by jon.hoffert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2021 -

Crown Kia St Petersburg responded

Jon, Thank you for your 5-star rating! Providing a top-notch experience is so important to us, and we are so glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again the next time you are in need of automotive service!

December 04, 2021

The service department and especially Brian Casey, is terrific!! The dealership in general is just okay. More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casey
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Dec 08, 2021 -

Crown Kia St Petersburg responded

Dear Jason Thank you for taking the time to review our dealership. We’re sorry to see that you only gave us a 3-star rating. Unfortunately, we cannot locate your records in either of our sales or service databases. We would welcome an opportunity to learn more about your experience that caused you to rate us negatively. Would you kindly call me at the dealership on 727.525.5785 ext. 2510 or by email at vcafiero@crowncars.com at your earliest convenience please? Sincerely, Vinny Cafiero, General Manager

Dec 08, 2021 -

Jason responded

Hi Vinny, Your response is exactly why I gave 3 stars for I have purchased 2 vehicles from your dealership in the last 7 years and another vehicle from your other Crown dealer across the street and have spent thousands of dollars in service between the two locations and yet you can’t find any record of me. And earlier this year I tried to purchase a 2nd Kia and the efforts to get me what I needed and wanted fell short and I had to go elsewhere. Thank you

Dec 09, 2021 -

Crown Kia St Petersburg responded

Jason, We understand your frustration but, unfortunately, if we search our databases with just a first name of Jason we pull up multiple records. Could you help us by providing a last name?

December 03, 2021

My KIA needed a recall and was done in a timely manner. Brian Casey is the person to go to for service. More

by Angiesd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casey
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Dec 03, 2021 -

Crown Kia St Petersburg responded

Thank you for your 5-star rating! We are so glad that Brian could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 02, 2021

I took my Kia Soul in because of low tire pressure alerts. Tracey Haas was able to have my car looked at, diagnosed with a nail in the sidewall, new tire put on and balanced in just a little over th More

by sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Haas
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Dec 03, 2021 -

Crown Kia St Petersburg responded

Sue, Thank you for sharing the positive experience you had with Tracey! She will be honored to hear of your kind words and to know that you deeply valued her service. It is our pleasure to serve you and your automotive needs in any way possible. If you ever have any further questions or concerns, please do not hesitate to give us a call!

December 01, 2021

Tracy Hass the best!!!! Great experience - will recommend to all my friends and family - perfect More

by Annie’s mom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Haas
Report | Print
Dec 02, 2021 -

Crown Kia St Petersburg responded

Thank you so much for your excellent review and recommendation! We are so glad that Tracy provided you with great care and made your experience with us an all-around success! We hope to continue serving you and your automotive needs for many years to come. Safe travels!

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