Crown Hyundai - Service Center

Paid a visit to Crown Hyundai yesterday due to a broken visor on the driver's side of my brand new 2013 Elantra. I was very upset since i had just bought the car and it hasn't been a month of driving yet t visor on the driver's side of my brand new 2013 Elantra. I was very upset since i had just bought the car and it hasn't been a month of driving yet to discover something had been broken. I hadn't touched the visor at all, even during the test drive and for the first time i touched it yesterday, it had snapped off and was obstructing my view of the road. I don't know what caused the visor to break. I pulled it down softly and it just snapped. Might've been the heat from within the car(car thermometer said 95 degrees outside), that caused it to weakened. Regardless, i was upset and i headed to the service center to see if there was anything they could do. I walked in and it seems that everyone was busy so i asked the first person i could find. That man happened to be Tomm & at first i asked him if he could assist me. He replied with "Do you have an appointment?" I answered," No, i wasn't aware that i had to make an appointment." I think he could tell how upset i was and offered to assist me anyway. I told him about the problem, and after a few quick questions, he made a call to the shop and i was lucky that they had one in stock. He personally ran over to retrieve the visor and it was replaced in 10 mins. All in all, i felt much better after being helped by Tomm, he also informed me that it was covered by my warranty so all it had cost me was just 10 mins of my life. I'm sure everyone in the Service Department are friendly and accommodating, but i'd recommend Tomm whenever you have the chance! More

efficient & helpful in getting the part we needed & getting us in from out of town to get the parts replaced we needed etc. More reliable than the dealership near us where we live. & getting us in from out of town to get the parts replaced we needed etc. More reliable than the dealership near us where we live. More

Jarett provided excellent customer service and was very professional when working with me. I highly recommend this dealership and service department. Thank you for the great service. professional when working with me. I highly recommend this dealership and service department. Thank you for the great service. More

Great service and sales! I am on my 2nd vehcile and this dealership is always helpful, nice, and knowledgable on their products and service. Always a great experience! dealership is always helpful, nice, and knowledgable on their products and service. Always a great experience! More

We extend our thanks and appreciation to Crown Hyundai We extend our thanks and appreciation to Crown Hyundai Service Department for the excellent service. Chris Sanborn, Service Manager, and Brian Case We extend our thanks and appreciation to Crown Hyundai Service Department for the excellent service. Chris Sanborn, Service Manager, and Brian Casey, Service Advisor, were very courteous and helpful. Mr. Sanborn took on a personal role in helping to identify and solve a concern we had with our Santa Fe. More

I have to say Tomm and Jarett made my experience at crown Hyundai very pleasant and comforting knowing that I was in great hands! Great job guys! Hyundai very pleasant and comforting knowing that I was in great hands! Great job guys! More

I brought my 2011 Genesis Coupe in for an oil change this week. I was greeted by service writer Tomm Burkart. He said he would be able to get me in and out quickly as Crown Hyundai has a Express Lane for oil week. I was greeted by service writer Tomm Burkart. He said he would be able to get me in and out quickly as Crown Hyundai has a Express Lane for oil changes. I was shocked when Tomm came to the waiting area in about 25 minutes and said the oil was changed and it was washed and ready to go.. I was able to get on with my busy day in no time. Great job Tomm and the service department at Crown Hyundai!!! More

Cliff Stoufer has earned my highest recommendation for Service Advisor. I have been a customer of his for ~2 years now. This is my first time ever commenting on a website like this, but Cliff certainly Service Advisor. I have been a customer of his for ~2 years now. This is my first time ever commenting on a website like this, but Cliff certainly deserves the praise. I have a very hectic and unpredictable work schedule and Cliff always works to accommodate my needs. Moreover, he doesn't suggest unnecessary repairs/service and provides useful insight into the maintenance of my 2009 Sonata SE. Cliff is polite, smart, accessible and friendly. He works hard to give his customers great service and he represents Crown and Hyundai well. If you are unhappy with your service in the St. Petersburg / Clearwater area, I recommend calling Cliff Stoufer at Crown Hyundai. More

Stopped into dealership on 6/21/13 and although very busy Tomm was kind enough to have my front vanity plate installed while I waited-only took a few minutes.Also,Mark Miller helped me resolve a Bluetooth is Tomm was kind enough to have my front vanity plate installed while I waited-only took a few minutes.Also,Mark Miller helped me resolve a Bluetooth issue.Thank you guys.Steve Bennett More

Cliff and his team worked relentlessly to find the source of my problem. They were friendly, informative, and did everything to make the process as painless as possible. They went over and beyond to help me of my problem. They were friendly, informative, and did everything to make the process as painless as possible. They went over and beyond to help me and to repair my alarm system. More