Crown Hyundai - Service Center

I have been a customer for almost 5 years. Cliff Stoufer is my service writer and I have experienced excellent customer service and relationship with him. He takes time to answer all of your questions and m is my service writer and I have experienced excellent customer service and relationship with him. He takes time to answer all of your questions and makes sure all repairs are made properly. More

I brought my Elantra in for service to fix a recall issue and replace a tire with a nail in it. Tomm knew I was on my lunch break from work and he made sure I got my car back as quickly as possible. Tomm is and replace a tire with a nail in it. Tomm knew I was on my lunch break from work and he made sure I got my car back as quickly as possible. Tomm is always courteous, friendly, and answers all of my questions. I highly recommend Crown Hyundai for service. More

Brought my car in for an A/C repair. Making the appointment was easy. Tomm Burkart assisted me promptly upon my arrival. He explained everything thoroughly and took care of me quickly and efficie appointment was easy. Tomm Burkart assisted me promptly upon my arrival. He explained everything thoroughly and took care of me quickly and efficiently so that I could be on my way to work. He even called the rental car company for me to arrange for a rental pick up. When I picked my car up, Tomm explained the repair that was made to my vehicle and asked me if I had any questions. He even had my car cleaned for me without asking! I appreciate Tomm's service and attention to detail and customer satisfaction. Crown Hyndai is fortunate to have Tomm in their service department and I will ask for him every time I bring my vehicle in for servicing. More

Jarett always provides great service. This time was no different. As always, he goes above and beyond with the level of customer service. He is a credit to Hyundai. Don't let him ever leave. :) different. As always, he goes above and beyond with the level of customer service. He is a credit to Hyundai. Don't let him ever leave. :) More

I have had to have my car serviced by Hyundai three times this year and every time I have just showed up unschedualed. Tomm has not only worked me in but also made sure that my car was finished in a timely m this year and every time I have just showed up unschedualed. Tomm has not only worked me in but also made sure that my car was finished in a timely manner. I know that if I have any issues with my car I can always count on Tomm to help me out. More

I needed to return my Sonata for Nitrogen fill of the tires.Along with Imad I was given a appointment where my car was serviced as soon as I arrived at the dealership..I was also provided with a complime tires.Along with Imad I was given a appointment where my car was serviced as soon as I arrived at the dealership..I was also provided with a complimentary oil change and the car was hand washed.The entire experience took only an hour.Jarett was very friendly and courteous.Thank you. More

It was my first service appointment for my new Hyundai Genesis. I had a lot of questions and also many things I wanted checked on the vehicle. Tomm was very friendly, informative and helpful. He also w Genesis. I had a lot of questions and also many things I wanted checked on the vehicle. Tomm was very friendly, informative and helpful. He also went the extra mile to ensure I had a good overall experience by having the techs perform additional work just to be sure my needs were met. I would highly recommend this dealership/service station to other customers. I was very happy when I left. More

We have been very satisfied with this Dealership...From the purchase of our car in 2006 right up to the present 2013. We trust Crown Hyundai and feel comfortable with our manager Cliff Stoufer. He has Alwa the purchase of our car in 2006 right up to the present 2013. We trust Crown Hyundai and feel comfortable with our manager Cliff Stoufer. He has Always explained services and has made us feel welcomed/not rushed/ and confident that we are getting the BEST service for our investment!! We highly recommend Crown Hyundai to any educated consumer. Thanks you Debra and Richard Chaney More

For the past 4 years, I've been using Crown's Service Center, and am very pleased with them, particularly with service advisor Cliff Stoufer. Cliff is always very helpful and informative. Service Center, and am very pleased with them, particularly with service advisor Cliff Stoufer. Cliff is always very helpful and informative. More

Paid a visit to Crown Hyundai yesterday due to a broken visor on the driver's side of my brand new 2013 Elantra. I was very upset since i had just bought the car and it hasn't been a month of driving yet t visor on the driver's side of my brand new 2013 Elantra. I was very upset since i had just bought the car and it hasn't been a month of driving yet to discover something had been broken. I hadn't touched the visor at all, even during the test drive and for the first time i touched it yesterday, it had snapped off and was obstructing my view of the road. I don't know what caused the visor to break. I pulled it down softly and it just snapped. Might've been the heat from within the car(car thermometer said 95 degrees outside), that caused it to weakened. Regardless, i was upset and i headed to the service center to see if there was anything they could do. I walked in and it seems that everyone was busy so i asked the first person i could find. That man happened to be Tomm & at first i asked him if he could assist me. He replied with "Do you have an appointment?" I answered," No, i wasn't aware that i had to make an appointment." I think he could tell how upset i was and offered to assist me anyway. I told him about the problem, and after a few quick questions, he made a call to the shop and i was lucky that they had one in stock. He personally ran over to retrieve the visor and it was replaced in 10 mins. All in all, i felt much better after being helped by Tomm, he also informed me that it was covered by my warranty so all it had cost me was just 10 mins of my life. I'm sure everyone in the Service Department are friendly and accommodating, but i'd recommend Tomm whenever you have the chance! More