Crown Hyundai - Service Center

Cliff has always been efficent in helping us and giving us satisfactory Service and was curtious and our time in and out was quick and efficent. us satisfactory Service and was curtious and our time in and out was quick and efficent. More

First of all I have to explain the importance of my Hyundai Tiburon. (My Tibby) She was my first anniversary gift from my husband in 2004. Somehow he went to Crown Hyundai and found the perfect car for Hyundai Tiburon. (My Tibby) She was my first anniversary gift from my husband in 2004. Somehow he went to Crown Hyundai and found the perfect car for me. Great price, even better warranty and still cool for a Mom with three teenagers. While my husband has traded his car in for a new one three times as the years went by, I have been very happy with my Tibby. She has marked all the impotant moments in our life. Drivers-ed, Proms, Graduations, Weddings, and now Grandchildren. My Hyundai has always taken me from point A to point B, never needing anything but normal service. So reliable in fact, that I was shocked when, one day, there was a puddle of oil in my driveway and she was limping badly. I had to tow her in to Crown Hyunai for service. I arrived befor my car and was immediately put at ease by the welcoming smile of Jarrett Ziemak. He was kind and caring and understood how much I love my Tibby. He assured me everything would be fine and he would call me in a bit with more info. I felt much better knowing my car was in his capable hands and went home. In a very short time Jarett called me with bad news. My car needed a new transmission. To say I was heart broken was an understatment. Kind of like hearing your best friend needs a new kidney. My warranty only had months remaining......I was worried to say the least. But Jarett eased my worries and said "Its covered under your warrenty dont worry" WOW!!! I was prepared for a struggle and there was literally none. Jerett only had one problem. "I just cant find a new transmission for a Hyundai Tiburon as old as yours. We have to get one from the factory in Korea." Double WOW, I was floored. I just could not believe the lengths Jarett was willing to go to fulfill my warranty. So while we waited for a new transmission to come half way around the world, he called and gave me updates. He didnt just push me off to the side. He let me know when it left the factory, when it was traveling the ocean, and the minute it arrived. The very next morning Jarett called and said "Your Tiburon is ready to go home." just as promised. I could barely contain my happiness when I went to see Jarett and pick up my Tibby. She was sparkly clean and running like a top. I just signed a few papers and took her home. The comforting and beautiful silhouette of my Hyundai Tiburon graces my driveway once again. What a wonderful experience. All thanks to my hero Jarett Ziemak and all the good people at Crown Hyundai. Thank you so much Jarett for your kindness, for going above and beyond my expectations, and for understanding how much my old Hyundai Tiburon (my Tibby) means to me. More

I just recently returned from Canada and called Cliff for a service on my Hyundai EQUSS which we have done twice a year even though the car is parked for 6 months here in Florida in the summer and he prompt a service on my Hyundai EQUSS which we have done twice a year even though the car is parked for 6 months here in Florida in the summer and he promptly got me in and pleasantly greeted me with all the courtesy and efficiently I have become accustomed too after only 2 visits with him at this service center...he remembered me by name and got me thru in 1:15 hrs , signed me off with a freshly detailed and service car and sent me on my way...fantastic great service...Merci! More

2004 Santa Fe 4cylinder purchased in 2004 has always been serviced at Crown Hyundai with Cliff Stoufer always addressing all service concerns in a courteous and professional manner. serviced at Crown Hyundai with Cliff Stoufer always addressing all service concerns in a courteous and professional manner. More

I recently had another great experience at the Crown Hyundai service center and it was due to Tomm Burkhart. This was the second time I had an emergent service need that he was able to get taken care of Hyundai service center and it was due to Tomm Burkhart. This was the second time I had an emergent service need that he was able to get taken care of immediately. He is always respectful, courteous and smiling and able to accommodate even when I have arrived without an appointment. I love that there is a courtesy van to take me home or to work when I don't have a ride, a big plus to me. I will definitely be bringing my car to Tomm for any future service needs! More

This service center always neets my needs, I am able to make service appointments to suot my schedule, I usually wait for service but have use the Crown service of driving me to work as well. All staff fr make service appointments to suot my schedule, I usually wait for service but have use the Crown service of driving me to work as well. All staff friendly . Chris Stouffer has been my service guy since 2008, It always nice to to come in and kniow that he remebers who you are. Crown overall does a great job....I love my Santa Fe and Crown keeps her fit. More

Tomm Burkart always has the time to help me even when I show up unannounced, he always has a smile on his face...thanks as always Tomm.. All the service staff at crown is exceptional. show up unannounced, he always has a smile on his face...thanks as always Tomm.. All the service staff at crown is exceptional. More

Had another amazing experience at Crown Hyundai. Brian is my service agent every time I take my genesis for service. This time I took my Genesis for an oil change and for them to fix a minor leak due to a da my service agent every time I take my genesis for service. This time I took my Genesis for an oil change and for them to fix a minor leak due to a damage weather stripe. Brian brought his team of mechanics for me to showm them a videoa I made about the leak, Brian told me it might be few days so he also provided me with a rental car that came pick me up and took me to get a rental. Got my car back today and im sure Brian and his team fixed the leak. Will always recommend Brian for any matter at Hyundai. More

Cliff Stoufer is always very professional and helpful. I never have to wonder whether the work is done in a professional manner. I do not worry that the work is done properly. The work is always done in a never have to wonder whether the work is done in a professional manner. I do not worry that the work is done properly. The work is always done in a timely manner, completely and efficiently. I am always greeted in a friendly, pleasant way, always with a smile. I am informed of the work as it is in progress and advised of any additional work that may be needed. Overall, I am completely satisfied. I have been a repeat customer since 1995. Linda Weidman More

I purchased my 2012 Veracruz from Crown and found the sales experience to be excellent. I have continued to bring my SUV back to Crown for routine maintenance and found the service to be excellent as we sales experience to be excellent. I have continued to bring my SUV back to Crown for routine maintenance and found the service to be excellent as well. Cliff Stoufer my Service Advisor has always met and exceeded my expections each and every visit. I would recommend Crown Hyundai to anyone. More