Crown Hyundai - Service Center

I bought a used car from a sales person who is no longer with company. My check engine light came on and since I know nothing about cars I was very worried. I talked to the used car manager and he first sai with company. My check engine light came on and since I know nothing about cars I was very worried. I talked to the used car manager and he first said that I had to trade the car in. He seemed frustrated and unhelpful. After pushing the issue a little he said he would have the GM call me the next day. I never got a call back from the used car manager or the GM. I called Chris the service manager the day after and he bent over backwards to help. He helped me with a rental car, and even though the repairs took longer than expected he was great. He called every few days to apologize and keep me posted on the repair work. If I ever have a friend of family member that has repair work needed I will definitely have them call Chris. I have his number saved in my phone under "My car guy". More

Jarrett is exceptional to work with and always treats me as #1 customer. He is an asset to Crown Hyundai! The service customer service area is run efficiently and always with a smile! And they have bisco as #1 customer. He is an asset to Crown Hyundai! The service customer service area is run efficiently and always with a smile! And they have biscotti's at the coffee center! Outstanding! More

Mr. Ziemak did an excellent job facilitating my radio replacement! Everything about my whole experience at Crown Hyundai was wonderful, the staff was very courteous, the work was done in a very timely m replacement! Everything about my whole experience at Crown Hyundai was wonderful, the staff was very courteous, the work was done in a very timely manner and they even vacuumed my car for me! I would highly recommend Crown Hyundai to anyone! Thank you, Mr. Ziemak and Crown Hyundai! More

Went to Crown Hyundai on a Tuesday morning @ 8:00 AM without making an appointment and spoke with Tomm Burkart. He was very friendly and knowledgeable regarding my 2013 Elantra. We also talked about my without making an appointment and spoke with Tomm Burkart. He was very friendly and knowledgeable regarding my 2013 Elantra. We also talked about my first love, motorcycles. I had recently noticed a noise on the front left side and left my car and decided to take it to the dealership. Tom mentioned they had been very busy all month, so I was prepared to pick my car up sometime the next day. To my surprise, Tom called me less than 2 hours later to advise my car was ready for pickup. Seems the problem was a loose axle nut. Not only was my car ready in less than 2 hours, but they washed and vacuumed it as well. I highly recommend Crown Hyundai and in particular, Tomm Burkart. More

Cliff met at the appointed time. He was very cordial. He Cliff met at the appointed time. He was very cordial. He made me feel comfortable. He stated that the part I required needed to be painted. I left a Cliff met at the appointed time. He was very cordial. He made me feel comfortable. He stated that the part I required needed to be painted. I left and he scheduled me again a few days later. Once again, I was met with a big smile, Cliff said it would not be too long, and help myself to a coffee, etc. Both times my vehicle was washed, and looked great. Both times, service was right on time and everyone was very professional. All staff , clerks , mechanics, service persons, car jockeys, etc. treated me with the utmost courtesy. Thank YOU so much Crown Hyunda. I'll be back! I'm a somebody here!! More

The service department at Crown Hyundai goes above and beyond. I had to take my daughters Sonata in for service and to get the steering column replaced. The vehicle has the interlock system on it due to h beyond. I had to take my daughters Sonata in for service and to get the steering column replaced. The vehicle has the interlock system on it due to her lack of good judgment. Me not being the client of interlock I could not get a bypass code for the service department and therefore had to wait with the vehicle so I get restart the car when they needed it. I know this had to be very aggravating for Cliff Stouffer, Chris Sanborn and the technician that was working on the car. (I know it wasn't fun for me) But they handled everything very professionally and never made me feel like I was inconveniencing them in the least. Cliff and Chris were great! We have owned 9 Hyundai vehicles in the last 15 years and will continue to come back to Crown for any future purchase and service. Keep up the excellent work Cliff and Chris! More

Cliff was fabulous as was everyone I met at Crown Hyundai. They made me feel like a rich movie star driving a Rolls Royce. I was very pleasantly surprised since this was not my first experience with Hyundai. They made me feel like a rich movie star driving a Rolls Royce. I was very pleasantly surprised since this was not my first experience with Crown as I bought my previous car years ago from them. WOW! I will highly recommend Crown from now on. Congrats Guys! More

I have always had a "good experience" when visiting the Crown Hyundai Dealership in St. Petersburg. Cliff Stoufer is the best in his business and I so appreciate his overall excellent custome visiting the Crown Hyundai Dealership in St. Petersburg. Cliff Stoufer is the best in his business and I so appreciate his overall excellent customer service and his dedication to his customers. He is honest and always provides detailed information about what was serviced on the car and reassures me as the owner/driver that I have a safe and very functional car. I would rate this dealership and service department with the highest rating possible, A+++++++ Thanks for asking for my review. N. Hodges More

I walked in to have a noise checked and upon talking Tomm went out with me to take a drive to listen. After observing the sound we went back to the Service area and he looked under the spare tire area and f went out with me to take a drive to listen. After observing the sound we went back to the Service area and he looked under the spare tire area and found the problem. He tightend the crooked tire and the noise is gone. He saved me from coming back for another visit. I appreciate his time and his willingness to help me. Better than previous visits. Thanks Tomm. More

Great service for a repair. Friendly and professional. Repairs were done very quickly. As an added bonus, they even offered a free car wash. Would not hesitate to go back. Repairs were done very quickly. As an added bonus, they even offered a free car wash. Would not hesitate to go back. More