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Crown Hyundai - Service Center
St. Petersburg, FL
1,576 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,576 Reviews of Crown Hyundai - Service Center
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March 23, 2022
The parts department would not provide me with the key code and vehicle pin number to my car. I own the car and have a right to this information. This is very poor service and it is not right for them t code and vehicle pin number to my car. I own the car and have a right to this information. This is very poor service and it is not right for them to withhold this information so that they are the only ones that can sell me a backup key fob. I will NEVER purchase another car from this dealer and will make sure to spread the word of their terrible customer service. More
by John
Employees Worked With
March 23, 2022
Ryan Murray took excellent care of me. I love the Lyft ride service. It's so convenient. The 30,000 mile major maintenance was done in the tiime I was told it would be and I'm very happy. I love the Lyft ride service. It's so convenient. The 30,000 mile major maintenance was done in the tiime I was told it would be and I'm very happy. More
by MKB
March 23, 2022
Tom was very friendly and had answers for all of my questions, Happy I have my lease through this dealership, questions, Happy I have my lease through this dealership, More
by greenek101
Employees Worked With
March 23, 2022
I have both of my Hyundais ALWAYS serviced with Tomm Burkart at the dealership! My appointment was flawless and the staff were friendly and efficient. Burkart at the dealership! My appointment was flawless and the staff were friendly and efficient. More
by Gene Stern
March 21, 2022
Tomm Burkhart was his usual polite, efficient self. I have no complaints and will return to this dealer. I have no complaints and will return to this dealer. More
by Sallycat
Employees Worked With
March 20, 2022
In an emergency repair, Oswaldo Carias was instrumental in assisting me thru understanding the situation, calmly...as I was not! He took me step by step and was able to, with his tenacity, get my Santa Fe in assisting me thru understanding the situation, calmly...as I was not! He took me step by step and was able to, with his tenacity, get my Santa Fe back to me the same day! Thank you, Ozzie! More
by vg8425
Employees Worked With
Mario Pozzi, Oswaldo "Ozzie" Carias
March 19, 2022
Ryan Murray made getting service for the car extremely easy. We had issues with the A/C and the door handles no longer unlocking using the buttons. Not only did he get both issues taken care of, he also easy. We had issues with the A/C and the door handles no longer unlocking using the buttons. Not only did he get both issues taken care of, he also had patience to sit on the phone with our third party warranty to get the work approved and covered. Next time I need to take the car in Ryan is my guy. Can't speak highly enough of him. Thanks again Ryan. More
by N54tt
Employees Worked With
March 18, 2022
Took my 2019 Tucson in for 30,000 mile service. As usual dealer recommends over $600 worth of extras, do I actually need them, who knows. I just drive it. It's been a great car and I want to keep i As usual dealer recommends over $600 worth of extras, do I actually need them, who knows. I just drive it. It's been a great car and I want to keep it that way so OK. I was told to let them check alignment and if it came back green there would be no charge (Whatever that means). Well 3 hrs. later car was ready and all went well, paid bill and as I was turning to leave the cashier asked if I got an alignment and handed me a printout of the alignment and guess what...it was all green. When I asked I was told that was the final result that they just forgot to give before printout but were very good and would not have charged if were all green. Can't help feeling a little taken advantage of but it is what it is. Otherwise Ryan was very courteous and professional. More
by emc2550
Employees Worked With
