Crown Hyundai - Service Center

Poor communication. Unacceptable turnaround time for repairs and the general manager does not seem interested in correcting anything was a loyal customer for many years Unacceptable turnaround time for repairs and the general manager does not seem interested in correcting anything was a loyal customer for many years referred everyone I spoke to to Crown hyundai, in particular. Probably will not be a customer again. More

3/27/25 Thank you, Service Manager, Ryan Murray, for mechanically restoring my 2021 Elantra to the perfect driving machine that I originally fantasized about and previously enjoyed. mechanically restoring my 2021 Elantra to the perfect driving machine that I originally fantasized about and previously enjoyed. More

I took my vehicle in over a month ago to get my tires rotated, oil changed, car detailed, and radio and phone charging pad diagnosed. My tires were not rotated, my oil was not changed, my car was not det rotated, oil changed, car detailed, and radio and phone charging pad diagnosed. My tires were not rotated, my oil was not changed, my car was not detailed, and they needed to order a new radio and charging pad. The parts were not ordered and here I am, still waiting on a call from Ryan to schedule the service appt to make sure my car gets taken care of properly when I bring it in. I have reached out to Hyundai Corp, and they are not helpful but oddly, are able to get in touch with Ryan EVERYTIME they call. Funny because every time I call, I can't get in touch with him, John, or the GM. I just get the run around or voicemails with no return phone calls. More

After $20,000 dollars worth of engine work my car was returned 5 times and finally was told that they won’t replace my shocks in my hood because it slams shut even though my car never had problems from b returned 5 times and finally was told that they won’t replace my shocks in my hood because it slams shut even though my car never had problems from before car was there since September 19th of 2023 sitting until march 6th of 2024 which is ridiculous, Ryan handed the car over saying he test drove the car , the car was never sent for an alignment I was driving for two days not noticing stuff until I took it to another dealership and they verified that the alignment was never done so what safety concern is that for me and my family when all of these problems happen within 5 months and they’re supposed to be one of the top dealerships around. More