Crown Hyundai

Good experience. Steve was great not pushy. I have known Steve for many years i Will highly recommend Crown Hyundai and Steve Bednar to anyone wanting to buy a car T Steve was great not pushy. I have known Steve for many years i Will highly recommend Crown Hyundai and Steve Bednar to anyone wanting to buy a car This is the second time I have sent a review. I haven’t seen it on line so I assumed I must’ve made an error sending it thefirst time. More

Anti theft up dated now when I lock my doors it doesn't work they said I needed a new key/fob so I got a NEW one and still doesn't work, I will never buy another Hyundai again due to their shabby work and work they said I needed a new key/fob so I got a NEW one and still doesn't work, I will never buy another Hyundai again due to their shabby work and the service department won't answer phone or return calls. More

Service and parts at this dealership is the worst in my history of driving. My new car has the radio go out about a year into it, now it's 2 years later and still waiting on back order for a new one. history of driving. My new car has the radio go out about a year into it, now it's 2 years later and still waiting on back order for a new one. My AC went out recently and we took it there to be fixed, and they did, but that fix only lasted 1 day, now my car is back to have it fixed again, and it has been over a full week. They said they fixed the AC, but during the repair they broke a few plastic clips, and they are waiting for that part to ship in. Last update was the wrong part was ordered and waiting again for the clips to ship in. No one but the receptionist answers a phone. Service and general manager have been left messages to have a call back, but NEVER do. Not even the general manager calls back. If I could call someone higher up than the GM I would. Worst car experience ever. More

This is the second time I have worked with this service center in the last two months. The first time I could not get a call back no matter how often I tried. I waited months for a replacement part. I h center in the last two months. The first time I could not get a call back no matter how often I tried. I waited months for a replacement part. I had to drive to the service center each time I wanted to make contact. Finally, just before my vacation was to start, I was desperate and they got the part. I left for vacation. This time, about 6 weeks later, I am just back from vacation and my 2015 Genesis was falling apart throughout the trip: AEB system down, gas tank cover won't close, USB port not charging, Auto Hold not working, exterior mirror not opening/collapsing. Once again I am trying to call Angelique, the only rep who handles Genesis. Again, no call back. No call back. I need to go to another dealer's service center. Lesson: Do not buy Hyundai in the future. More

For the attn of the Service Manager/Director. This makes the FOURTH car we've bought from them, and we won't be back for another. When we bought this from Justin (who we had no problem with), we This makes the FOURTH car we've bought from them, and we won't be back for another. When we bought this from Justin (who we had no problem with), we had no problems and as usual we bought a $969 extended warranty. We recently tried to get repair work done on the dent warranty and got the total run around. After leaving messages for 2 days my husband (who was in the business himself for over 25+ years) he finally went up there and was given the name and phone number of the company. Today we called the owner of the company who explained that he was very sorry but the dealership has to call, make a claim, at which point they make an appt to have the work done. This service department is ridiculous, from simple oil changes to tire rotations, they are unable to perform the simplest of work. Don't sell something you haven't trained your staff how to do a simple claim on, now we have to wait 3 months to have the a/C fixed on our veloster N. Ridiculous More

I want to purchase a part because their service department was way behind. I needed a drivers door Acculater. They quoted me a price for $411. I bought the same part on eBay for $45. That is department was way behind. I needed a drivers door Acculater. They quoted me a price for $411. I bought the same part on eBay for $45. That is highway robbery. They should not try to take it vantage of their customers. But then again, I guess they need that money to build a big fancy car showrooms And the part I bought was OEM More