Crown Hyundai

2011 Genesis 4.6. Lost brake lights night before. Arrived at dealership before open and w/o appt. Met Tomm coming in, giving him the story, time constraints, etc. He initially said, "See what we can do", whi at dealership before open and w/o appt. Met Tomm coming in, giving him the story, time constraints, etc. He initially said, "See what we can do", which I interpreted as "Get to it when we get to it". Notified hospital that I'd be late for rounds, maybe start of clinic. No sooner had I sent message than Service MGR Chris offers to take me to work. Tomm assures me they'd contact me later than day. I reiterate (and then again) my limitations and assume that the next few days will be spent in a rental minivan, awaiting word. By lunchtime, Tomm calls to report car completed. Again, Service MGR Chris comes to get me. For those of you (like me) that 'can only imagine' the level of service that must come owning a Mercedes or Rolls Royce, this is it. Not only has the Hyundai Genesis greatly exceeded my expectation for a luxury sedan (surpassing the 335i and C300 that I drove before buying), but the service department has set a standard higher than any car owner could hope for. I'm blessed, amazed and grateful to the team at Crown Hyundai in St Pete, FL. Not only did they accommodate my schedule, but saved some very important days ahead. More

Jarett is awesome! I came on my lunch break and he made sure to get me in and out of there very quickly. And, when he pulled my car around to return it to me, he noticed some road tar on the side that he s sure to get me in and out of there very quickly. And, when he pulled my car around to return it to me, he noticed some road tar on the side that he spent 10 minutes removing for me in 95 degree whether. Way to go above and beyond! Thanks Jarett! More

I am always pleased with the friendliness and knowledge of the staff especially Cliff my service writer. He goes out of his way to make sure that am pleased with my car before I leave and even days after m of the staff especially Cliff my service writer. He goes out of his way to make sure that am pleased with my car before I leave and even days after my service. More

I haven't bought a new car in many years and was very skeptical about the car buying process. I do not like to be high pressured into a sale. Sanja was such a pleasure to work with. She was very patient skeptical about the car buying process. I do not like to be high pressured into a sale. Sanja was such a pleasure to work with. She was very patient and made sure I got what I wanted and needed-nothing more, nothing less. The financing process was the easiest I've ever been through. I let them know where I needed to be and they met my price and payment limits. Julio was very gracious and made me feel like I was part of the family. Danny was very friendly and explained the financing and optional coverages to me so I would understand completely. Everyone at Crown Hyundai made my car buying experience a very pleasant and painless one!! Thank you all for your help! I sure do love my new Tucson!! More

Brian Clausen was excellent when I went in to buy a new Hyundai. He went through the entire process with me, explaining everything and offered to let me call him in case I had any further questions. I woul Hyundai. He went through the entire process with me, explaining everything and offered to let me call him in case I had any further questions. I would highly recommend him to anyone interested in buying a new car from Crown Hyundai. More

Appreciate the service Charles provided. He did a great job! Assisted us in setting up our radio service and took his time in addressing our questions and concerns. Was easy to work with and did not use job! Assisted us in setting up our radio service and took his time in addressing our questions and concerns. Was easy to work with and did not use heavy-handed sales techniques. More

The whole experience was great. Robert made me feel very comfortable with buying a new car and got me everything i wanted. Thanks again Robert!! comfortable with buying a new car and got me everything i wanted. Thanks again Robert!! More

MrBurkart.explained what was to be done to the car,as had recall.very nice He was very friendly,helpful. He was a breath of fresh air after the last service person I had at another dealership. I will conti recall.very nice He was very friendly,helpful. He was a breath of fresh air after the last service person I had at another dealership. I will continue to go to crown for service on my car and I would be happy to recommend Crown to any one I know. More

Justin Hoffman was very friendly, professional and helpful in the purchase of a 2012 Ford Fusion. He carefully walked us through all the paperwork, etc. Danny, in the sales office was also very help helpful in the purchase of a 2012 Ford Fusion. He carefully walked us through all the paperwork, etc. Danny, in the sales office was also very helpful and professional. James D. Anderson & Rafael Catala More

Dealt with Mark Miller over the phone. He was professional, candid, and respectful. We nearly drove 2 hours from east Orlando to purchase from Crown exclusively because of Mark's service. Ultim professional, candid, and respectful. We nearly drove 2 hours from east Orlando to purchase from Crown exclusively because of Mark's service. Ultimately, we decided to purchase a CPO Veloster elsewhere in a deal that was unmatchable because the product was unique. To reiterate, though, we nearly drove 2 hours to purchase this vehicle from Crown simply because we enjoyed working with Mark. Despite being able to achieve essentially the same deal on a new one in Orlando. I purchased a Sonata from Crown in 2012 and will consider dealing with you again in the future. Thank you. More