Crown Hyundai

Élan tra purchase last week w/Dave burgess My experience with Dave was excellent,he was very personable,driven,but in no way pushy!he was very patient with me ,with my wheeling /dealing .Steve My experience with Dave was excellent,he was very personable,driven,but in no way pushy!he was very patient with me ,with my wheeling /dealing .Steve Bednar came in on the end of the deal to close.GREAT team work!I will recommend Dave and Steve to all my friends!Love my new Elanrta!! Thanks for the great expriece! Deb ferguson :) More

Excellent experience Adam Sheldon super friendly showing us around and handling all the paperwork! He definitely went out of his way to make us comfortable and making sure Adam Sheldon super friendly showing us around and handling all the paperwork! He definitely went out of his way to make us comfortable and making sure we were satisfied! The general manager G.R. is also excellent to have worked with. You can really tell that everyone at Crown Hyundai wanted to make sure we had the best experience possible and that we were 100% satisfied with the purchase! More

Crown Sales Experience I wanted to express my experience with Adam. I had been considering different cars for purchase, beginning with the Genesis Coupe and ending with the I wanted to express my experience with Adam. I had been considering different cars for purchase, beginning with the Genesis Coupe and ending with the Genesis Sedan. Adam was incredibly professional as he helped guide me in understanding the models and options. When my wife and I decided on the Sedan, Adam helped to setup an accommodating appointment where we could test drive the 2015 model. When we arrived for our appointment, he had located a used 2015 Genesis Sedan (very recent trade-in). This car was exactly what we were looking for and really met our needs. Adam's assistance through the purchase was excellent was was much appreciated. I would be remiss, if I did not highlight what an outstanding asset Adam is to your organization. More

Great customer service This was my first trip in for service on my 2014 Hyundai. I called and set up the time and of course asked them how long it would take. They said 1 This was my first trip in for service on my 2014 Hyundai. I called and set up the time and of course asked them how long it would take. They said 1 1/2 hours. So when I arrived and spoke to Tomm he also said 1 1/2 hours. He explained everything they needed to do then told me there was coffee and water and to relax he would let me know when they were done. 1 1/2 later they were done my car was clean and I went home. However the best part for me was Tomm never tried to sell me something I didn't need just because I was a woman.On time and great service I'm sold!!! More

Redemption I've visited Crown Hyundai on a number of occasions. Typically I would make an appointment for an oil change, and I would be left waiting for over an I've visited Crown Hyundai on a number of occasions. Typically I would make an appointment for an oil change, and I would be left waiting for over an hour. I recall one time I scheduled an oil change and tire rotation that took nearly two hours. Aside from the unusually long wait times, I've never had a problem with Crown Hyundai, but the exceedingly long wait times really bothered me. Today I brought my car in for a TSB repair. I knew that my car was 7,000 miles out of warranty, and I am not the original owner. A few weeks ago, I was informed that the repair would cost $250. I decided to wait (since there was no safety issue involved), but the noise created by a deteriorated rubber coupling continued to get worse. I decided today that I needed to get it fixed. I set an appointment and was helped by Jarett Ziemak. He informed me that the repair takes about two hours, and that there were two other recalls on my car that would likely take another two hours. I brought work to do while I waited, so I sat down for a four hour wait. After two hours, Jarett says that my car is done. Not only that, but he spoke with the Manager who agreed to make a good faith repair on my car. Being a repeat customer, Crown Hyundai decided to take care of me in a big way. I couldn't be more appreciative of what Jarett and Crown did for me. More

Service I needed my car fixed before taking it on my vacation. Tomm was very accommodating with my schedule and got my car back it time! ?????? I needed my car fixed before taking it on my vacation. Tomm was very accommodating with my schedule and got my car back it time! ?????? More

Crown Hyundai serves their customers well! This being the 3rd time I have purchased a car from a Crown dealer, I was extremely happy with my recent purchase at Crown Hyundai. Most notable were This being the 3rd time I have purchased a car from a Crown dealer, I was extremely happy with my recent purchase at Crown Hyundai. Most notable were the salesperson, Amy, who worked tirelessly to get me a fantastic deal, the lady in the finance office (Jessica or Jennifer) who got an excellent finance rate for me with GMAC, despite hurdles we had to jump, and, after having had my first oil change this last week, I am equally as happy with Jarett and the service department. I will always have my service done at Crown and will be back for future purchases. Kudos to Hyundai Motors as well. This is my first Hyundai (Santa Fe) and my family and I are extremely happy with the quality, features and warranty. More

Tomm Burkart knows his stuff Tomm renewed my faith in Crown. I will only deal with him in service and may also buy my next car at Crown due to him. I own one car bought from Cro Tomm renewed my faith in Crown. I will only deal with him in service and may also buy my next car at Crown due to him. I own one car bought from Crown Buick but I did not buy this car from Crown due to very bad sales help. I am interested in getting another car/suv in the near future for my wife and than me and Crown will be in the game due to Tomm's help. More

Thanks Tomm Burkart I had to take in my car in for service. I had trouble starting the car, did not know whether I needed a new battery or whatever else it could be. I I had to take in my car in for service. I had trouble starting the car, did not know whether I needed a new battery or whatever else it could be. I did not have an appointment, however, when I saw Tomm Burkart's friendly smile I knew I was in good hands. He took all the information and then offered me coffee and or water and assured me that my car would be fixed. What a nice young man. Shortly afterwards he told me that it was indeed the battery and in a timely manner my car was fixed and ready for me to keep my appointments for the day. I even got a free car wash! The next time I have trouble with my car I will only go to Tomm Burkart as my service advisor. I found him to be quite knowledgeable, polite, courteous and quite efficient. He certainly is an asset to Crown. Thank you Crown and Tomm for a great experience, More