Crown Hyundai

Crown Hyundai IA very efficient and through. My service was completed as promised and the recall was successful. The price was fair and the service on time. My service was completed as promised and the recall was successful. The price was fair and the service on time. More

My experience with Crown and Anthony Falwell was outstanding. Anthony was very knowledgeable, patient and caring. He took the time to explain everything and worked with the finance department to g outstanding. Anthony was very knowledgeable, patient and caring. He took the time to explain everything and worked with the finance department to get us the best deal. Thank you Anthony and Crown. We will recommend this dealership. More

Todd was was very professional and courteous this was my first oil change on my Kona and it was a good experience. first oil change on my Kona and it was a good experience. More

Everyone was very nice and it was a very pleasant experience. We were treated with respect. experience. We were treated with respect. More

Kenny Sweet was amazing. He was very helpful and he made the whole process easy and enjoyable. I'll definitely return to him for any future purchases. He was very helpful and he made the whole process easy and enjoyable. I'll definitely return to him for any future purchases. More

Anthony Vining was our salesman and I am very glad he was the one helping me. He answered all of my texts,phone calls,and questions promptly and thoroughly. Rashard latimer was our finance guy and we appre the one helping me. He answered all of my texts,phone calls,and questions promptly and thoroughly. Rashard latimer was our finance guy and we appreciate how quickly and professional he dealt with us. We were blessed to get him. We are totally satisfied with the whole buying process here. Thank you very much! More

Jarret Zimack has always been very helpful and friendly to work with. Goes out of his way to get the job done right. to work with. Goes out of his way to get the job done right. More

ZERO Stars: Words are not enough to express how disappointed & dissatisfied I am with the staff at this dealership. This is the first dealership that has ever provided me with the most unsatisfacto disappointed & dissatisfied I am with the staff at this dealership. This is the first dealership that has ever provided me with the most unsatisfactory service. I have just moved to the St. Pete area a few months ago and never had any car issues as my car is only 2 years old. I had my car towed to the nearest dealership (Crown Hyundai) as it wasn’t starting up after attempting to jump it. We figured either something is wrong with the alternator or I needed a new battery. It was a Sunday when it was towed there and we had left avoicemail explaining the situation and hoped for a call back the following day when the service department was open & available. No one would answer our calls for the next few days. At this point we are frustrated because no one was even trying to help and at-least give us an update on my vehicle. I also needed a loaner vehicle which is covered under my warranty and none was never provided to me so that I would be able to go to work. When they finally answer they say they did not have any loaner vehicles to give and that they would need to run diagnostic on my car first to evaluate how long they would need to fix it so that they could then order me a vehicle to have for the time being. Took them 3 days to finally diagnose my car. Therefore, I needed to spend my own money on Ubers to and from work they could have provided me with the loaner that’s covered under my policy from the beginning. Turned out all my car needed was a new battery which would’ve taken them less than 45 minutes to replace the day after it was towed there. But WAIT… It Gets Better…. I arrive to pick up my vehicle on Thursday, open the door to my car and my new custom leather seat covers are gone!! I spoke with the service manager, Greg, in hopes that he would talk to his employees at the shop to find out who stole them and all he did was sit in his chair and stated “I don’t know what to say. I’m sorry. These are just the times that we live in now and they are just going to get worse.” Now, I am just completely and utterly perplexed by the level of inadequacy and incompetence at this dealership. Basically, “times are so tough right now” that even management will cover for the delinquent employees they hired so that they won’t lose one & have to try to hire another. So, if you’re thinking of going to this dealership for service on your vehicle… I would think again, but if you do… expect awful customer service, poor time management, incapable management and stolen valuables. More

Kenny sweet was wonderful and went above and beyond to help me get me the best car :) help me get me the best car :) More