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2,060 Reviews of Crown Honda - Service Center
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June 20, 2010
Michele is terrific !! I usually pop in without an appointment (sorry, Michele) ... with a "road trip" the next day. Michele works me in ... repairs are done in a timely manner at the estimated cost. appointment (sorry, Michele) ... with a "road trip" the next day. Michele works me in ... repairs are done in a timely manner at the estimated cost. I travel with my Grandchildren and show dogs - VERY precious cargo :>) I cannot afford to have problems on the road !!! I love my Odyssey - and Michele keeps me safely on the go ! THANKS SO MUCH More
by salty
June 14, 2010
The service was done on time. My drop off and pick up was perfect. The price was as stated. Michele is always great to deal with. My only hope for Honda is that they will get an electric car that is viable. perfect. The price was as stated. Michele is always great to deal with. My only hope for Honda is that they will get an electric car that is viable. That will be my next new car purchase and I hate to think of service without Michele. More
by Bill Allard
June 08, 2010
Crown, and in particular Michelle Dessert, has been a great dealership to work with for service and repair of my 2001 Honda Odyssey. Although we purchased the vehicle at another dealership, we have alway great dealership to work with for service and repair of my 2001 Honda Odyssey. Although we purchased the vehicle at another dealership, we have always had it serviced at Crown. They have made maintaining and keeping our vehicle in top shape an easy task. Our most recent problem involved the failure of our transmission. Michelle was able to work with Honda American to obtain partial warranty coverage of this expensive repair. Had she not gone the extra mile to help make this happen, we might have been faced with replacement of a vehicle we had been hoping to retain for several more years. I think Crown is a great place to have your car repaired. They are honest, tell it to you like it is, let you know your options and help you to make the best decision. More
by mountainmn45
June 05, 2010
Without Cliff Bradford, I probably would have found another source of factory authorized service. This is someone who truly does treat you like you would want to be treated. Very professional and hel another source of factory authorized service. This is someone who truly does treat you like you would want to be treated. Very professional and helpful. Does his homework on what services have already been done, so as to not double sell. Explains the need for services that both my wife and I understood. Totally recommend Cliff and Crown Honda. This is our fourth Honda! More
by donpato
Employees Worked With
Cliff Bradford
May 07, 2010
She is such sweet person and customer oreinted person that even when your car is ready to go you do not want to leave the dealership. it is pleasure knowing her.I bought or leased more than 15 car in la that even when your car is ready to go you do not want to leave the dealership. it is pleasure knowing her.I bought or leased more than 15 car in last 10 years from this dealrship and all because of the customer support she gave us. thank you and keep up the good work. More
by Perry Rouhani
May 07, 2010
Michael was very specific with his description of my car's needs. He was kind and patient with this senior citizen. I trusted him and was glad he was my service advisor. He advised me in getting my 1 car's needs. He was kind and patient with this senior citizen. I trusted him and was glad he was my service advisor. He advised me in getting my 1998 model up to Honda standards and how to keep it that way. More
by swpaskel
Employees Worked With
Michael Spitzig
April 28, 2010
I normally make appointments for all service work, but I noticed I was almost due for an oil change and was leaving on a trip tomorrow, so I just showed up. My Service Rep Michele Dessert got me in quickly noticed I was almost due for an oil change and was leaving on a trip tomorrow, so I just showed up. My Service Rep Michele Dessert got me in quickly for a safety check, oil change and wiper inserts replaced. I have been a customer of Crown for almost 20 years, and my 1998 Honda CR-V with 146,000 miles on it runs beautifully thanks to Michele and Mike Larson, the service tech who normally works on my vehicle. This is my 4th Honda, and as I am an old gal I want it to last as long as I do...I always have the recommended service done and trust Michele and Mike to tell me what needs to be done to keep my car in tip-top shape. I have never had any work done on my vehicle other than at Crown Honda, I do feel like I am treated as a valued customer with honesty and kindness. Thanks to all, at Crown. Bonnie J. Brinker More
by bonniejoan
April 28, 2010
Mike was exceptionally helpful taking care of a manufacturer's recall notice on my 2008 Element's brake system. Took care of everything in less time than promised and went an extra step and had th manufacturer's recall notice on my 2008 Element's brake system. Took care of everything in less time than promised and went an extra step and had the entire car inspected. Exceptional service and service team!! Thanks!! More
by JBaldwin
Employees Worked With
Mike Spitzger
April 26, 2010
I am always interested in a person with a good personality to do business with. The person must also be professional and easy to understand and trust. Michele offers all that and more. No over sel personality to do business with. The person must also be professional and easy to understand and trust. Michele offers all that and more. No over selling and no dishonest promises. I know little about cars and need all the help I can get when it comes to understanding the problems and how to fix them. She knows her stuff and makes it easy to do business with her. I tell any one who would listen about how great she is and what a great place it is to go and have work done on your car. Now worries and no regrets. More
by garvooo
April 26, 2010
Mike went above & beyond what was required to help get me back in my vehicle as soon as possible. The communication was great & he genuinly cared. It is because of Mike that I will always use Crown Honda for back in my vehicle as soon as possible. The communication was great & he genuinly cared. It is because of Mike that I will always use Crown Honda for my service needs. Sincerely, John E. Farren More
by jfarrenjr
Employees Worked With
Mike Spitzig
