Crown Honda - Service Center

Warranty part replaced My Honda's issue was quickly assessed and the part that was needed for my service was ordered and arrived very fast. The part/service was covered unde My Honda's issue was quickly assessed and the part that was needed for my service was ordered and arrived very fast. The part/service was covered under my warranty and he had me in and out with a smooth transaction. More

Brooks Falzone - Second to None! Over the years my husband Joe and I have encountered all manner of service advisors from coast to coast regarding the repair of our cars. Many of thos Over the years my husband Joe and I have encountered all manner of service advisors from coast to coast regarding the repair of our cars. Many of those service advisors were truly superb, but not even one of them could compare with Brooks Falzone in rendering to us such professional, gracious service. It was obvious to Joe and to me that Brooks sees the customer as "Numero Uno," and treats the customer accordingly. Brooks truly gives Crown Honda a good name by the way he relates to Honda's customers. Kudos to Crown Honda for hiring such a competent and kind service advisor as Brooks Falzone! From the moment we met Brooks, we knew he was "the Real McCoy," and did he ever prove himself with his service and insights and spirit of helpfulness! More

Great service experience Brooks Falzone is the best service advisor at Crown Honda. He is honest, friendly and knowledgeable. I trust his recommendations and appreciate the Brooks Falzone is the best service advisor at Crown Honda. He is honest, friendly and knowledgeable. I trust his recommendations and appreciate the work he does. More

A+ Service I brought my car in for a routine diagnostic and oil change. They found some things that needed repair. The scheduling and repair went perfectly. They I brought my car in for a routine diagnostic and oil change. They found some things that needed repair. The scheduling and repair went perfectly. They have a car service so getting to and from work that day was one less thing to think about. Michele was very helpful, courteous and patient. I highly recommend Michele and the dealership...if you come here, you won't be disappointed. More

Good and fast service We saw that our tire pressure indicator was on. Having the same thing happen 2 wks. before which turned out to be a little low tire pressure, we were We saw that our tire pressure indicator was on. Having the same thing happen 2 wks. before which turned out to be a little low tire pressure, we were now really concerned. The next day we headed for Honda and found out we had a nail in one tire. It was fixed right away without an appointment. James McLaughlin, the service rep., gave us good and fast service and explained a few things of which we asked. We left there feeling good and will be back in the future. More

Great Customer Service I went in for an oil/filter change and tire rotation. The service was efficient and professional, Brooks kept me updated often, allowed me to make de I went in for an oil/filter change and tire rotation. The service was efficient and professional, Brooks kept me updated often, allowed me to make decisions without pressure on any recommendations that they found my vehicle may benefit from. Brooks was knowledgeable and took the time to explain everything to me. He was honest-didn't try to sell me anything that was broken or warranted at that time. Brooks went over and above to provide quality customer service, I will definitely be going back in the future for service and would highly recommend them as well! More

rating Great Job on my last service visit. I was greeted was fast it was take 20 minutes . thank you for your help . remon f shenouda. Great Job on my last service visit. I was greeted was fast it was take 20 minutes . thank you for your help . remon f shenouda. More

Service Review Although the service department was extremely busy during my visit both my service advisor, Randy, and the other employees took the time to keep me ap Although the service department was extremely busy during my visit both my service advisor, Randy, and the other employees took the time to keep me apprised of the progress of my vehicle and went out of their way to be sure that I was comfortable and that my needs were being me. More

Great, friendly, efficient service. I had to come in for airbag recall to replace the flawed tanaka airbags in my 2002 Honda Accord. Dawn Mechen was my Service Advisor and she was compl I had to come in for airbag recall to replace the flawed tanaka airbags in my 2002 Honda Accord. Dawn Mechen was my Service Advisor and she was completely efficient. Really had her act together. The whole experience went very smoothly, and I got my airbags replace without a hitch. More

Best service advisor! Jason Imler was very professional and knowledgeable! He helped me address all of my concerns and I would highly recommend him to anyone looking to get Jason Imler was very professional and knowledgeable! He helped me address all of my concerns and I would highly recommend him to anyone looking to get service on their car. More