2,082 Reviews of Crown Honda - Service Center
Great people and service Service Advisor Daimara Morrill and her service technicians and greeters, especially Mr. Shelton (no relation), consistenly offer friendly, fast and p Service Advisor Daimara Morrill and her service technicians and greeters, especially Mr. Shelton (no relation), consistenly offer friendly, fast and professional assistance to customers at Crown Honda in Pinellas Park FL. Every person I contact at that facility would make a fine next-door neighbor or friend. Today's service was just another example of how dealerships should treat customers. I have bought my last three Hondas from this dealership, and I will follow it to the new location, which is just north of the current site. I only hope the service department will take its beautiful black cat to the new location. The cat really makes the department seem like home. Keep up the good work! More
Michelle Dessert -best manager associate at Crown Honda Michelle Dessert is a role model for what a customer should come to expect when having to have their car serviced. She is very personable and always k Michelle Dessert is a role model for what a customer should come to expect when having to have their car serviced. She is very personable and always keeps her customers informed as to the progress of their car maintenance. I have always had my maintenance explained as to what exactly needs to be done. Thank you Michelle! More
Michele is the Best - She always takes care of me! My Odyssey has almost 200,000 miles and still runs like a champ! Thanks Michele and Mike for keeping it in perfect shape! And Thanks Michele for goi My Odyssey has almost 200,000 miles and still runs like a champ! Thanks Michele and Mike for keeping it in perfect shape! And Thanks Michele for going out of your way to make it convenient for me! More
Thank You Brooks Falzone Brooks Falzone made me feel comfortable when I brought my car in for service. He is very professional and a great representative for Crown Honda. I wi Brooks Falzone made me feel comfortable when I brought my car in for service. He is very professional and a great representative for Crown Honda. I will be asking for him the next time I bring my car in for service. More
Routine Service For the most part I was satisfied with Crown Honda's service on my Odyssey. However the wait was a little too long (3 hours) and I didn't think washi For the most part I was satisfied with Crown Honda's service on my Odyssey. However the wait was a little too long (3 hours) and I didn't think washing the car would take more time than the actual service performance. My appointment was for 1:30 p.m. and I didn't leave until approximately 4:45 p.m. After about 2 hours I inquired as to the status of the repair and Jason Imler, service representative, told me that it was in line to be "hand" washed. I waited another 30-45 minutes and then asked him about when my vehicle would be washed. He said it was in line waiting to be washed. I then told him to forget the wash and bring my Odyssey around so I could leave. Jason was very polite and seemed to be acknowledge but had he told me in the beginning that it would probably take the same amount of time to get the vehicle washed (no charge) that it would take to complete the service I would not have requested a car wash and will not in the future. I have continually had good to excellent service from those representatives I have had in the past, but something needs to be done about washing the vehicles perhaps a mechanical apparatus needs to be installed somewhere on the premises. More
CR-V Service I've been going to this dealer for over 12 years. Always use Michele Dessert. She's very knowledgeable and takes time with all of your issues. We comm I've been going to this dealer for over 12 years. Always use Michele Dessert. She's very knowledgeable and takes time with all of your issues. We communicate regularly while my car is in for service. She is a pleasure to work with. More
Great Service by Michelle Dessert Michelle Dessert has always been a great help to me. She is a great asset to your company. Been going to Michelle for at least 10 years or so and its Michelle Dessert has always been a great help to me. She is a great asset to your company. Been going to Michelle for at least 10 years or so and its a easy and the usual stress full trip to a service dept. Taken on time of the appointment and was well informed through the whole process. Thank you, Michelle More
Honda Accord Airbag Recall I set an appointment with Crown Honda to have the Passenger Airbag recall handled. I was greed upon arrival promptly and courteously, and was told tha I set an appointment with Crown Honda to have the Passenger Airbag recall handled. I was greed upon arrival promptly and courteously, and was told that Brooks Falzone would be my Service Manager. Brooks was excellent! He told me it would take about an hour, and he was correct. This was my first time at Crown Honda because we moved here in late June. Their Service Department is top-notch, and Brooks is excellent. I'd certainly recommend Brooks and the Crown Honda Service Department to any Honda owner in the area. More
Quick Service. From the time I pulled up to the Service Department I felt welcomed by the service men. They immediately took over and were so friendly and business From the time I pulled up to the Service Department I felt welcomed by the service men. They immediately took over and were so friendly and business like, I knew I was in good hands. Michele Dessert is my key person when I make my visits to Honda. For six years she has helped me with appointments and service. I am always happy to see her and I know I will get good service. More
Great service department, runs smoothly! Michele in Service is the lady to see. I've been going to Crown Honda for almost two years and the service has been great. They have taken care of my Michele in Service is the lady to see. I've been going to Crown Honda for almost two years and the service has been great. They have taken care of my two Hondas and are fair and honest. More