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2,082 Reviews of Crown Honda - Service Center
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January 29, 2017
Best service advisor ever I have owned Hondas for 35+ years and worked with several Honda dealers for service. Skip Kolbe at Crown Honda in Pinellas Park is the best Service Ad I have owned Hondas for 35+ years and worked with several Honda dealers for service. Skip Kolbe at Crown Honda in Pinellas Park is the best Service Advisor I have worked with! Personable, makes great recommendations and looks to save me money where possible. Way to go Crown Honda! More
by RCAVictor
Employees Worked With
William Kolbe
January 27, 2017
NOT TRUSTWORTHY DO NOT BRING YOU CAR HERE! I purchased my car from this dealership and had issues since the day I bought it. My Last encounter with this dealer was serious engine issues due to I purchased my car from this dealership and had issues since the day I bought it. My Last encounter with this dealer was serious engine issues due to the TECH that did my oil change not putting oil back in it.( I was even told by an employee that this Tech has had over 25 comebacks for similar issues) When I brought my vehicle back to the dealership after hearing a loud clicking sound coming from the engine and finding out it had no oil for the last 3000+ miles. The Manager JOE was less then simithetic to say the least. He origanaly put me in a rental while the kept the car over night, so it could be cold started. But the next day once they heard the issue JOE had sent my car to BUICK GMC to have the repairs done. I had to have all the belts and timing chain replaced due to serious stress/damage done to them for not having oil. One JOE sent my car to the other dealer he said my rental car issue was not his anymore and I either had to pay for it out of pocket or not have a car.. I reminded him that this is due to his service tech not putting oil back in and told him that this was told to me by another mechanic. Joe then called me a liar an told me this is my problem not his. I have NEVER dealt with such a nasty UNprofesional man in my LIFE!. Ask any Real Mechanic what would happen to your car if you drove around for over 3000 miles with no oil in it. YES JOE this problem with my engine was cause by your TECHs mistake. Needless to say I paid for an oil change I never got, and Honda didnt take the responsibility for the the repairs needed on my car. DO NOT GO HERE! BEWARE! More
by LORIKAL
January 23, 2017
Excellent Service from Gerlanda!!!! Gerlanda has been my service advisor for years and has never disappoint. His honesty is what keeps me coming back. He always go above and beyond to se Gerlanda has been my service advisor for years and has never disappoint. His honesty is what keeps me coming back. He always go above and beyond to service my needs and meets expectations. I highly recommend him anytime. More
by Det N.
Employees Worked With
Gerlanda Holloman
January 23, 2017
Excellent Service from Gerlanda As always G was there with prompt, quick and honest service. He has been my service advisor for years for all 3 cars and hopefully always will be As always G was there with prompt, quick and honest service. He has been my service advisor for years for all 3 cars and hopefully always will be More
by Angela C Carlson
Employees Worked With
Gerlanda Holloman
January 21, 2017
Great service Daimara is beyond excellent, always friendly and ready to help in any situation. Even when she has to give bad news she's very informative and ready t Daimara is beyond excellent, always friendly and ready to help in any situation. Even when she has to give bad news she's very informative and ready to offer very helpful solutions. The only down side is the wait time is alot longer then what you'd expect when you have an appointment. Other then that very clean place, free WiFi, and a kids section. More
by aharris8
Employees Worked With
January 21, 2017
Great and friendly Customer Service from Gerlanda. I have been a customer of Gerlanda from a few years now and because of him followed him to his present assignment. He has never steered me wrong, alw I have been a customer of Gerlanda from a few years now and because of him followed him to his present assignment. He has never steered me wrong, always on point with my my vehicle needs as well as what is not necessary at the time. I do observe that Gerlanda was allowed more control of his duties at his previous shop versus now. I commented to him that I always feel he is being watched at the shop and it makes me as a customer feel uncomfortable. More
by Mijo2062
Employees Worked With
Gerlanda Holloman
January 11, 2017
Service - Oil Change Michele Dessert is very knowledgeable and thorough. She always keeps me well informed as to what is being done on my car. She's always polite and is a Michele Dessert is very knowledgeable and thorough. She always keeps me well informed as to what is being done on my car. She's always polite and is a definite asset to Crown Honda. D.M. More
by Sonny Murphy
Employees Worked With
January 11, 2017
Best value service center in the Tampa Bay area! Crown Honda in Pinellas Park, Florida, offers the best value for service and convenience in the Tampa Bay area. We own two Honda Accords and both vehi Crown Honda in Pinellas Park, Florida, offers the best value for service and convenience in the Tampa Bay area. We own two Honda Accords and both vehicles are serviced at this dealership. Our Service Advisor, James McLaughlin Jr, is very knowledgeable, professional, and friendly. He is helpful in pointing out any and all necessary service recommendations for our vehicles. He helps to take the guess work out of our routine services. James takes the time to explain all the forms and services to us in a clear and friendly way. The service center's waiting area is very clean. Appointments are easy to make, either by phone or online. On every visit, James makes sure everything is performed as expected and get us in & out very quickly. We would definitely recommend our friends and family to ask for James McLaughlin, whenever they need any sort of servicing for their vehicles. More
by The Truong Family
Employees Worked With
James McLaughlin
January 09, 2017
service dept. Have used Crown Honda for servicing on our 2009 Accord after purchasing there new. Daimara Morrill has been our advisor and has done a fine job of tak Have used Crown Honda for servicing on our 2009 Accord after purchasing there new. Daimara Morrill has been our advisor and has done a fine job of taking care of our service needs and recommending services that are also due to be done. We keep our cars for a long time so having service suggested which we may overlook is important to us. Work has always been done in a timely manner. More
by chuck
Employees Worked With
January 04, 2017
Daimara Morrill (Service) Very helpful in assisting me with a recent service visit. Explained additional work that should be done. No pressure I got a written estimate so this Very helpful in assisting me with a recent service visit. Explained additional work that should be done. No pressure I got a written estimate so this work can be done in the future Excellent customer service! More
by Al & Linda
