2,082 Reviews of Crown Honda - Service Center
Oil Change Greeted by Dawn Mechem who was excellent. Only downside to experience was that it took 1 1/2 hours for an oil change and inspection. Out of Dawn's c Greeted by Dawn Mechem who was excellent. Only downside to experience was that it took 1 1/2 hours for an oil change and inspection. Out of Dawn's control. We scheduled an appointment ahead of time and the time it took for scheduled service took far to long. Not sure if drop in customers took priority. Other dealerships have 30 minutes or less on oil changes, so way can't Crown provide expedited service to those who make appointments ahead of time? Received coupon in email for special prices, but as usual, synthetic oil was higher. Aren't all new vehicles using synthetic now? More
Great dealership with great employees and service. Daimara Morrill gave superb, courteous service. She asked me about any concerns, familiarized me with the waiting area and got me promptly when my car Daimara Morrill gave superb, courteous service. She asked me about any concerns, familiarized me with the waiting area and got me promptly when my car was ready! More
Efficient and easy I work with Randy Stiles at Honda Making appointments is always easy and I am kept informed of status of my vehicle. Randy works with me to determine I work with Randy Stiles at Honda Making appointments is always easy and I am kept informed of status of my vehicle. Randy works with me to determine service priorities and I feel that he is honest with me which is important. Thanks again, Honda and Randy. :) More
Always excellent service Michele Dessert in the Service Center in excellent. I have been servicing both my Honda's at Crown for 3 years now, and Michele knows her cars and how Michele Dessert in the Service Center in excellent. I have been servicing both my Honda's at Crown for 3 years now, and Michele knows her cars and how to work with people. Excellent communicator and a very nice person as well. More
Getting first oil change As a Canadian my new crv informed me the oil needed changed. I phoned Crown Honda for an appointment and drove up to the reception area where I was g As a Canadian my new crv informed me the oil needed changed. I phoned Crown Honda for an appointment and drove up to the reception area where I was greeted cordially and the car was entered into their system for a small service. I was extremely happy with the fast courteous service. The car was ready in one hour and the bill was reasonable. My service advisor Marc Fatigati did an outstanding job, walking me through the actual steps about to be undertaken. More
Great Service Randy Stiles is outstanding. He has taken care of my 2015 Pilot like it was his own. Other dealerships service departments make you feel like just a Randy Stiles is outstanding. He has taken care of my 2015 Pilot like it was his own. Other dealerships service departments make you feel like just another person. I will and have recommended Randy to my friends. My appointments have been right on time as scheduled. I may be retired but I don't want to wait my vehicle done on time as quoted. THANKS AGAIN RANDY, More
Saturday oil change w/o appointment I needed an unexpected oil change while away from home. Could not get an appointment on a Saturday. I called and spoke to Dawn Mechem who told me I needed an unexpected oil change while away from home. Could not get an appointment on a Saturday. I called and spoke to Dawn Mechem who told me to come in around 1.30pm on Saturday. She was helpful and gracious, and offered to do an airbag recall. The service took a bit over an hour. All in all a great experience. Makes me wish I lived closer to the dealership. Thanks Stewart Fort Lauderdale More
Top Notch Service Marc Fatigati was a great service advisor. He was very welcoming, helped expedite my service, and ensure I was satisfied with my service. Excellent Ex Marc Fatigati was a great service advisor. He was very welcoming, helped expedite my service, and ensure I was satisfied with my service. Excellent Experience More
Great experience from test drive to purchase Excellent service from the test drive to driving out Crown Honda with my new car. Dealt with Ralph Carter and he was very helpful and transparent fro Excellent service from the test drive to driving out Crown Honda with my new car. Dealt with Ralph Carter and he was very helpful and transparent from day one. I made several trips to the dealership and each time Ralph was on hand to assist me, whether that was a test drive or running the numbers to get me the deal I wanted. Great experience! More
My Recent Recall Service with Crown Honda Send my truck for a recall service. As usual, i always look for Daimara to help me with my vehicle. She always took care of me and explain in details Send my truck for a recall service. As usual, i always look for Daimara to help me with my vehicle. She always took care of me and explain in details of the service and give me estimates how long it will takes to complete the work. and always provides alternative if there anything related to my vehicles such as any additional works or if the service taking longer, etc. Highly recommended. Note: Suggestion...Crown Honda should take note of any recall services, especially the latest, new one, or potential issues that announced by Honda Service Announcement, or NHTSA etc. such as contact the existing Crown Honda customer and proactively contact, email..etc when the customer needs to bring their vehicle for service. More