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2,082 Reviews of Crown Honda - Service Center
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April 22, 2017
Replaced battery My battery failed after 15 months. Daimara Morrill helped me and had the battery replaced at no charge. Apparently Honda has had this problem before My battery failed after 15 months. Daimara Morrill helped me and had the battery replaced at no charge. Apparently Honda has had this problem before so there was no hassle involved. More
by Jamjr
Employees Worked With
April 21, 2017
Routine Service Love having my car serviced at Crown Honda. Michele was able to accommodate my schedule. As usual, my service was done right and on time. Thank you Love having my car serviced at Crown Honda. Michele was able to accommodate my schedule. As usual, my service was done right and on time. Thank you to Kenny for driving me back to work and thanks to Randy who was so nice to take care of the paperwork when I came back late to pick up my car. This is my fifth Honda and I'm sure I'll have a couple more in the future. More
by J La
April 20, 2017
Michelle Dessert As a proud and new Honda owner I cannot praise Michelle Dessert enough for her professionalism and attentiveness. So far she has made our lives easier As a proud and new Honda owner I cannot praise Michelle Dessert enough for her professionalism and attentiveness. So far she has made our lives easier in dealing with all our automotive needs. More
by suzie2014
Employees Worked With
April 19, 2017
Extraordinary Customer Service I brought my Honda Pilot in for service and an air bag recall. I bought my car from Crown 11 years ago. I have always used Crown to service my car, ho I brought my Honda Pilot in for service and an air bag recall. I bought my car from Crown 11 years ago. I have always used Crown to service my car, however I have never had Michele Dessert as my Service Specialist. What a pleasure it was to meet her! She took the time to explain to me what needed to be repaired on my car as well as the cost. She also recommended a business that I could take my car to have the headliner replaced. She is truly a professional and very knowledgable. More
by Pilot2006
Employees Worked With
April 17, 2017
Always pleased with the exceptional service I receive. I recently brought my car in for routine maintenance and appreciated their thoroughness and recommendations for things in the future. Dawn Mechem was I recently brought my car in for routine maintenance and appreciated their thoroughness and recommendations for things in the future. Dawn Mechem was the Service Rep and was very pleasant to work with. More
by Dale123
Employees Worked With
Dawn Mechem
April 17, 2017
Car service Brooks Calzone,provided excellent customer service we were in an and out in a timely manner thank you Crown Honda will recommend to all family and fri Brooks Calzone,provided excellent customer service we were in an and out in a timely manner thank you Crown Honda will recommend to all family and friends More
by Dee
Employees Worked With
April 15, 2017
Great service as usual So nice to see Michelle Dessert again and she gave us great service as usual. Had us in and out as fast as possible and met all our needs So nice to see Michelle Dessert again and she gave us great service as usual. Had us in and out as fast as possible and met all our needs More
by Grammyintraining04
Employees Worked With
April 12, 2017
Positive experience Marc Fatigati was my service provider. He was very nice and helpful. It also helped that he rooted for the same football team as me (lol)! The recall Marc Fatigati was my service provider. He was very nice and helpful. It also helped that he rooted for the same football team as me (lol)! The recall repair took quite a while longer than expected but the staff was courteous and helped answer my questions about the estimated time for my car to get done. I also was very happy that there was a shuttle service provided so that I was able to go home while I waited for them to finish working on my car. More
by Rachel N Willis
Employees Worked With
Marc Fatigati
April 11, 2017
Good experience Randy Stiles was professional, knew what he was doing, did his best to meet my expectations- l and I had a good experience. He represents your deal Randy Stiles was professional, knew what he was doing, did his best to meet my expectations- l and I had a good experience. He represents your dealership very well More
by rene3277
Employees Worked With
April 10, 2017
Excellant auto Service I purchased my Honda in 2014 and have always brought it to Crown for servicing. They never try to oversell their products or services. My service ad I purchased my Honda in 2014 and have always brought it to Crown for servicing. They never try to oversell their products or services. My service advisor was James Mclaughlin who wanted to make sure I wouldn't be taking any long trips because 2 of my tires were not in the best shape. He made me aware of the situation but did not try to sell me new tires. I did purchase them there because I trust them and know it would be done right. I know I could get service a little cheaper some where else but they know my car and have always been fair. My regular advisor is Brooks Falzone but James is just as good and caring of the customers. More
by ceva154
Employees Worked With
James McLaughlin
