Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,082 Reviews of Crown Honda - Service Center
Sort by
July 08, 2017
Faulty starter I have used Crown Honda since moving here 5 years ago. Michelle Dessert has always been professional and very knowledgeable. I trust her expertise. B I have used Crown Honda since moving here 5 years ago. Michelle Dessert has always been professional and very knowledgeable. I trust her expertise. Besides fixing the immediate problem, she is thorough in letting me know what to keep in mind for the future. Thanks, Michelle! More
by Dale123
Employees Worked With
July 08, 2017
James McLaughlin provides exceptional service I have been a customer of Crown Honda's since 2015. James consistently goes above and beyond to ensure that I'm kept up to date on what is happening w I have been a customer of Crown Honda's since 2015. James consistently goes above and beyond to ensure that I'm kept up to date on what is happening when my car is in the shop. He consistently communicates what I need to have done at the next visit, what I don't need to worry about for a while, etc. He is honest and trustworthy and is an exceptional representative for Crown. More
by 05Element
Employees Worked With
James McLaughlin
July 06, 2017
James McLaughlin is Best Service Associate I actually look forward to get my Honda CrV serviced at Crown Honda primarily due to welcomed attitude that James exudes when he welcomes you at the S I actually look forward to get my Honda CrV serviced at Crown Honda primarily due to welcomed attitude that James exudes when he welcomes you at the Service Center. I have complete confidence in him in being totally honest with what should be done to my car. James has got to be the epitome of what customer service should be. Charlie Walker More
by Walkerchaz
Employees Worked With
James McLaughlin
July 06, 2017
First dealing with Crown Honda Only had an oil change and tire rotation. I am very satisfied with Marc Fatigati the service representative, He went out of his way to make sure I w Only had an oil change and tire rotation. I am very satisfied with Marc Fatigati the service representative, He went out of his way to make sure I was completely satisfied. More
by Bobandmil
Employees Worked With
Marc Fatigati
July 05, 2017
Oil change Went for oil change Jason Hartford was awesome. I ask not to upsale as I'm familiar with and have friends that say they must try to get u to buy more Went for oil change Jason Hartford was awesome. I ask not to upsale as I'm familiar with and have friends that say they must try to get u to buy more than what you come in for. At Crown this time they only tried to upsale 2 things where as Jiffy Lube and those places must do 5. But over all I will give them another chance. I thought the young man Jason Hartford was excellent More
by mammawl03
Employees Worked With
Jason Hartford
June 24, 2017
Great fast service Mr Randy Stiles was very helpful and knowledgeable,he got my car in and out very quick.I appreciate all of his help.Thank you Mr Stiles. Mr Randy Stiles was very helpful and knowledgeable,he got my car in and out very quick.I appreciate all of his help.Thank you Mr Stiles. More
by Mercedes Forbes
Employees Worked With
June 21, 2017
one year maintenance EVERYONE at the dealership/service department was efficient and helpful. I was COMPLETELY satisfied with the experience. James Mclaughlin Jr was my ma EVERYONE at the dealership/service department was efficient and helpful. I was COMPLETELY satisfied with the experience. James Mclaughlin Jr was my main contact and he was very professional and answered all my questions and concerns positively. More
by JAED
Employees Worked With
Keith Amaral, James McLaughlin
June 20, 2017
Service My advisor James was thorough and professional. I had a rare problem with a starter and required extensive testing to diagnose the issue rather than My advisor James was thorough and professional. I had a rare problem with a starter and required extensive testing to diagnose the issue rather than change or fix some other part and still having a problem. More
by ann cholowski
Employees Worked With
James McLaughlin
June 20, 2017
Superb service from Michele Dessert Michele is professional, courteous, and goes out of her way to make sure we are well taken care of. She even came out on her day off to get my car fin Michele is professional, courteous, and goes out of her way to make sure we are well taken care of. She even came out on her day off to get my car finished and ready for pick up. More
by PBrewer
Employees Worked With
June 18, 2017
I Am SO Happy Crown Fixed My Car! Bravo! I would like to commend Crown Honda, and especially my Service Advisor Brooks Falzone, for taking such good care of my car during my recent visit. Th I would like to commend Crown Honda, and especially my Service Advisor Brooks Falzone, for taking such good care of my car during my recent visit. The care and attention given to the needed repair was excellent, especially given the difficulty of the problem. I would enthusiastically recommend Crown for all of your car's maintenance needs! More
by Joey Bavlsik
Employees Worked With
