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Crown Honda - Service Center

Pinellas Park, FL

4.7
2,082 Reviews

2,082 Reviews of Crown Honda - Service Center

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July 24, 2017

Jason Hartford in service dept I arrived without an appointment, hoping to get a battery replaced. My car was running only after getting a jump start, and I was afraid to turn off More

by Stephanie J
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Hartford
Jul 25, 2017 -

Crown Honda responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved efficiently! If we can help you with anything else, please don't hesitate to call! Sincerely, Crown Honda

July 20, 2017

Excellent Customer Service Thank You James for taking good care of me and my Honda Element at our recent visit to Crown Honda! Continued success to you as you grow with Crown!! More

by fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McLaughlin
July 20, 2017

Air conditioner Freon Our Honda representative Randy Stiles was very friendly and knowledgeable . The facilities were very clean and comfortable while waiting for our car More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2017

Oil Change and Tire Rotation Yes, it's overpriced but i'd rather pay more and know my car is being taken care of properly. See Jason Hartford. He seemed pretty thorough, honest More

by vanessa16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hartford
July 16, 2017

Superb experience! I always ask for James McLaughlin when I have my car serviced. He remembers my name, and is always a consummate professional. This time, I only needed More

by lauren123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McLaughlin
July 15, 2017

a great experience! Always fast and professional. I won't go anywhere else. James is always friendly and knowledgeable and I leave with a smile! I trust their work and qu More

by Kel-bel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McLaughlin
Jul 17, 2017 -

Crown Honda responded

Thanks Kel! It's wonderful to hear that you have had great experiences with James, and that he makes you feel confident and at ease with the customer care that he extends to you. We appreciate your business and hope to work with you again in the future. Regards, Crown Honda

July 12, 2017

Great Service Brooks Falzone always takes god care of us and our 2011 Honda CRV. This time we had lost our ignition key/remote. Brooks made sure we received our pr More

by HondaMom
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Crown Honda responded

Thanks for the great feedback! We're pleased to hear that Brooks was so helpful and accommodating, and was able to quickly replace your key. It's wonderful to know that he continues to make you feel confident and at ease with the customer car that is extended to you, and we appreciate your business. We hope to work with you again in the future. Regards, Crown Honda

July 12, 2017

Good experience Went to the dealership for a service recall. Dawn Mechem was very helpful and offered a complementary 52-point inspection too. No sales pressure. Woul More

by ksircar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Mechem
July 12, 2017

Service experience w Michelle I always ask for Michelle Dessert because she's pleasant, helpful, knowledgeable, and she's honest and straight up. I never feel as if she's BS'ing m More

by The Carrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2017 -

Crown Honda responded

It's great to hear from you! We're pleased to know that Michelle has made each of your service experiences so pleasant, and that you've been well informed and accommodated each time. We're glad you've had all of your needs and expectations met, and that she always gets your car taken care of quickly and efficiently. We appreciate your business and hope to work with you again in the future. Regards, Crown Honda

July 08, 2017

Great Service Advisor Dawn Mechem is a very knowledgeable service advisor. She displays natural charm and charisma. Dawn makes you feel like your car is the most importan More

by P. Garner
Recommend Dealer
Yes
Employees Worked With
Dawn Mechem
Jul 10, 2017 -

Crown Honda responded

Thank you for sharing this kind review with us. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs! Regards, Crown Honda

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