Crown Eurocars - Service Center

MY 7 year old C300 continues on as a result of great service Very satisfied with he continued excellent service I receive from Tom Cammarata at Crown Eurocars in St Petersburg Florida. Tom is very nice to deal w Very satisfied with he continued excellent service I receive from Tom Cammarata at Crown Eurocars in St Petersburg Florida. Tom is very nice to deal with and a Mercedes service specialist. Dennis Munhall More

Good experience I would highly recommend Richard Webb,who was recommended to me from a friend.The appointment,was on a Sat.morning.The service was to check my trunk b I would highly recommend Richard Webb,who was recommended to me from a friend.The appointment,was on a Sat.morning.The service was to check my trunk brake light,which was not working.My car is a classic 1999,SL 500,39k original miles.I am very particular about who services my roadster.The problem was the result of some broken wiring and a brake light that would not illuminate.I was introduced to the tech.that found and let me see the problem.I was given the old light and we replaced with a new one.Very professional and I would definitely go back,when service was required. More

10,000 mile check up! Anthony Bottino was especially kind and knowledgeable about my concerns for the 10,000 mile check-up. Oil changed, computer diagnostics done and of c Anthony Bottino was especially kind and knowledgeable about my concerns for the 10,000 mile check-up. Oil changed, computer diagnostics done and of course the "squeak" didn't happen while my car was at the shop; but Anthony had an answer for that-next time I hear the sound I can just pull right in and they will address it at that time. Thank you again for your professionalism and taking such good care of me and my car. STrevino More

Customer Service Rick Webb's customer service is second to none. During the service process he keeps you informed the entire time and the service is always done ON TI Rick Webb's customer service is second to none. During the service process he keeps you informed the entire time and the service is always done ON TIME. You can't ask for anything more. More

Excellent service dept!!!!!! Wanted to take a moment to thank the service dept. for meeting our needs in every way. We had to bring in our car on two different occasions to have s Wanted to take a moment to thank the service dept. for meeting our needs in every way. We had to bring in our car on two different occasions to have some things looked at and taken care of and on both times we left completely satisfied! I want to say thank you to both Tom and Charlie who went above and beyond in helping us, answering questions, and staying right on the task until everything was done. Very professional, and the best quality of service we have ever encountered!! If we had to wait at all at anytime everyone was so kind and courteous and made the whole process a pleasure. Thank you Tom and Charlie and thank you Crown for the wonderful staff you have! D & P More

Car detail Anthony Bottino was very friendly. Serve was not completed to my satisfation, they worked on the vehicle until it met my expectations. I would recomm Anthony Bottino was very friendly. Serve was not completed to my satisfation, they worked on the vehicle until it met my expectations. I would recommend to others. More

great and timely service Gary Sunley, our service representative, has been wonderful since we purchased our first Jaguar vehicle. He has been very attentive and willing to ass Gary Sunley, our service representative, has been wonderful since we purchased our first Jaguar vehicle. He has been very attentive and willing to assist with whatever we needed looked at or repaired with our XJL. Everyone and everything has been a very pleasurable experience for us from the day of purchase at Crown Jaguar! :) More

Restores my faith in car dealerships All service advisors should model their techniques after Richard Webb. He's very professional, has outstanding knowledge of Mercedes Benz vehicles and All service advisors should model their techniques after Richard Webb. He's very professional, has outstanding knowledge of Mercedes Benz vehicles and does what he says he's going to do when he says he's going to do it and at a competitive price.  What more can you ask for from a car dealership? I've been his customer for over 9 years and I've never been dis-satisfied with his performance.  He has restored my faith in car dealerships for service. Thank you,  Richard! More

Nice I contacted Crown Jaguar to have repair services done to my Jaguar. I had the pleasure of meeting and working with Gary T. Sunley. Gary told me I contacted Crown Jaguar to have repair services done to my Jaguar. I had the pleasure of meeting and working with Gary T. Sunley. Gary told me to come right in and he will take care of me. Gary was very professional, knowledgeable and caring. Gary was able to help me understand the issues that I was having and gave me a plan of action to get it done. When Gary realized that a part had to be ordered, he had a rental car waiting for me (at their expense). As a result of my visit, I purchased a pre-owned vehicle from the lot. With this Gary, took the time to make sure that I was comfortable with the sale from beginning to end. He was available to provide an extra peace of mind and continued excellence of service. Thanks Gary, you are wonderful! KVR More

THEY FIXED ANOTHER DEALER INCAPACITY OR LACK OF HONESTY. We took our Jaguar to Wilde Jaguar in Sarasota because the car will "shake" when reached 60 miles. We were told that the car had flat spot because we We took our Jaguar to Wilde Jaguar in Sarasota because the car will "shake" when reached 60 miles. We were told that the car had flat spot because we did not drive it enough, (2600 miles) in 6 months. They wanted to sell us a new set of tires, when the car is not a year old. At that time we contacted the Corporate office in NJ and they suggested that we take the car to another dealer. That's when we went to Crown Eurocars. WHAT A DIFFERENCE. They contacted the Corporate Office, and replaced the tires without cost, since they were under warranty. They are honest, professional and hard working people, that don't try to take advantage of older customer like us. THANK YOU KAREN, THANK YOU GARY. More