Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
867 Reviews of Crown Eurocars - Service Center
Sort by
May 24, 2019
Tony is Terrific! Crown Eurocars is a wonderful dealership. Everyone there is so helpful and accommodating! Daniel Morris was very generous with his time and attentio Crown Eurocars is a wonderful dealership. Everyone there is so helpful and accommodating! Daniel Morris was very generous with his time and attention. I was struggling with many of the features on my new Mercedes, and Tony Clinton literally taught me how to operate them. He is a walking, talking owner's manual and expert at sharing his knowledge! If you need help, Tony Clinton is your man!! More
by My Bennie
May 22, 2019
Ryan & Mario are ROCKSTARS!! Both Ryan & Mario exemplify what TRUE CUSTOMER SERVICE is and should be!! Their courtesy and smiles are both refreshing and welcoming!! Because of the Both Ryan & Mario exemplify what TRUE CUSTOMER SERVICE is and should be!! Their courtesy and smiles are both refreshing and welcoming!! Because of their care of my vehicles, and their service guidance, I will ONLY use and recommend Crown Mercedes-Benz to all of my colleagues, friends, and my family members for all of their Mercedes-Benz service needs!! Kudos to Team Ryan & Mario for being the epitome’ of true Customer Service and Hospitality!! Thank you both... Best regards, Calvin G. More
by Roll MDL
Employees Worked With
Mario Castillo, Ryan Yeomans
May 21, 2019
Patrick Mcfarland- Exceptionally professional! Patrick McFarland demonstrated exceptional professionalism when I was at Crown Eurocars recently. I had a headlight burn out literally only a few minu Patrick McFarland demonstrated exceptional professionalism when I was at Crown Eurocars recently. I had a headlight burn out literally only a few minutes prior, and without hesitation, he initiated a service visit to replace the headlight, thusly ensuring the safety of my Mercedes SLK 350 on the road. I am most indebted to Patrick!, During my visit, my wife texted me and told me how happy she was that I took my car into Crown Eurocars immediately for service instead of waiting, and she knew that, as always, I would be taken care of by the wonderful staff. Patrick, my and my wife’s peace of mind is an invaluable asset. Thank you so much for all of your help! More
by PeterandIsabel1
Employees Worked With
May 21, 2019
Excellent as always and never lets me down. Ryan Yeomans continues to provide outstanding service and top notch communication. Thanks once again to you and the whole Crown Eurocar team! I alwa Ryan Yeomans continues to provide outstanding service and top notch communication. Thanks once again to you and the whole Crown Eurocar team! I always feel welcome. Regards, Joe Galinski Rose Electronics Inc. President/CEO More
by JoeGal777
May 20, 2019
Best service in town! I have bought Mercedes for years and I will only go to crown! The service especially Pat McFarland is amazing. Hes very knowledgeable and quick and al I have bought Mercedes for years and I will only go to crown! The service especially Pat McFarland is amazing. Hes very knowledgeable and quick and also honest about services and prices for your car. He makes it so easy and comfortable when leave your car. I will continue to buy cars with him working in the service area. More
by Tina
Employees Worked With
May 17, 2019
Great Service Experience I have a 2016 E400 Coupe. The front-end on that model is really low to the ground. Occasionally, it gets hung-up a curb stones in parking lots. Ove I have a 2016 E400 Coupe. The front-end on that model is really low to the ground. Occasionally, it gets hung-up a curb stones in parking lots. Over time, this has caused the front-end piece out of line. It is barely noticeable, but it bothered me. I went to a body shop and they quoted me $1,200 to fix it. I had been putting off getting it fixed. A couple of weeks ago, my car was in for an "A Service." When I picked up the car, my Service Adviser, Ryan Yeomans pointed to the front-end and said: "I can fix that for about $400." The next week, I scheduled an appointment with Ryan. The car came out perfect! Thank you Ryan for your pro-activeness and thanks for saving me $800. More
by LenD
Employees Worked With
Ryan Yeomans
May 13, 2019
Exceptional Service Advisor The most positive experience I have EVER had with a Service Advisor. Andy Mrasz is absolutely the best. I had a check engine light on my RV and when I The most positive experience I have EVER had with a Service Advisor. Andy Mrasz is absolutely the best. I had a check engine light on my RV and when I called my roadside assistance provider I was told they had contacted Crown and my appointment was scheduled for tomorrow afternoon. I drove to Crown and explained my need to get home and Andy said no problem- and he got me right in and the problem solved in a very reasonable time. I was very impressed with the whole service staff. More
by RVMan
Employees Worked With
Andy Mrasz
May 13, 2019
An excellent service advisor. Ryan Yeomans has always taken great care of of me when I’ve brought my cars in for service. He has always been an advocate for me, and has recommended Ryan Yeomans has always taken great care of of me when I’ve brought my cars in for service. He has always been an advocate for me, and has recommended needed service without pushing any unnecessary service. More
by tgerundo
Employees Worked With
Ryan Yeomans
May 07, 2019
Tire issue Had a slow leak in one of my tires. Drove in and saw Ryan Yeoman. a service advise I previously used. He addressed the issue both quickly and professi Had a slow leak in one of my tires. Drove in and saw Ryan Yeoman. a service advise I previously used. He addressed the issue both quickly and professionally, as usual. I have found this dealership and Ryan to be of great help in all areas and highly recommend them. More
by Paul
Employees Worked With
Ryan Yeomans
May 07, 2019
Service Supreme Ryan Yeomans and the helpful staff at CrownEurocars have made my transition to the Mercedes family a smooth one. They are knowledgeable about their pr Ryan Yeomans and the helpful staff at CrownEurocars have made my transition to the Mercedes family a smooth one. They are knowledgeable about their products and services. They treat me with courtesy and respect. The service area for the vehicles is immaculate. The waiting area for customers is comfortable and well maintained. More
by jff.justice@gmail.com
Employees Worked With
Ryan Yeomans
