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867 Reviews of Crown Eurocars - Service Center
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May 22, 2020
Excellent Service This was my very first visit to Crown Eurocars. Andrew Mrasz was very welcoming and took excellent care of my vehicle. From start to finish, he was a This was my very first visit to Crown Eurocars. Andrew Mrasz was very welcoming and took excellent care of my vehicle. From start to finish, he was attentive and helpful. He addressed my service issue and was very respectful of my time. I sincerely appreciated his help and look forward to working with him in the future. More
by dralex
Employees Worked With
May 20, 2020
Running on a flat Called Tim Hernandez Monday morning told him my situation and he had an appointment for me in 15mins and out the door in 45mins! Thanks again Tim! Called Tim Hernandez Monday morning told him my situation and he had an appointment for me in 15mins and out the door in 45mins! Thanks again Tim! More
by jwallen
Employees Worked With
Tim Hernandez
May 20, 2020
Excellent Service - Patrick McFarland Great job Patrick taking care of our recent needs. Everyone at Crown is always attentive and make every effort to deliver excellent service. Had an ap Great job Patrick taking care of our recent needs. Everyone at Crown is always attentive and make every effort to deliver excellent service. Had an appointment with Patrick and he was on time and kept me updated throughout the entire service process. More
by shunter
May 16, 2020
Tom & Alex did a fantastic job, above and beyond service. Everything was set up in advance and executed to perfection. A+ Highly Recommended. Thank you!!! Everything was set up in advance and executed to perfection. A+ Highly Recommended. Thank you!!! More
by Dan R
May 08, 2020
Bruno in car services was awesome! My car was missing the whee lock key when I purchased it, I went to car services for a replacement. I thought I was going to have to purchase a new one, which would have no whee lock key when I purchased it, I went to car services for a replacement. I thought I was going to have to purchase a new one, which would have not made me happy. Bruno, immediately took care of the situation and placed an order for new wheel lock key at no additional cost. This definitely made my day, great customer service and they even fixed my tire! Love this place compare to the other dealerships! I always feel welcome! More
by Jessica
May 07, 2020
Tom Cammaratta makes my exoerience with Crown excellent Iwas not happy with the salesman. AS far as I am concerned, I would never had purchased the car He hid the part of the motor stopping at the lights, Iwas not happy with the salesman. AS far as I am concerned, I would never had purchased the car He hid the part of the motor stopping at the lights, and drove on only the smooth roads. This car rides like a tuck. ( Wish I had my Hundai back ) More
by rudy933
Employees Worked With
May 03, 2020
Friendly service staff. Kept me informed on my Vehicle. My car was finish rather quickly no complaints. Will bring my car back in the future My car was finish rather quickly no complaints. Will bring my car back in the future More
by productioncounts
Employees Worked With
Bruno onetti
April 28, 2020
Unfortunately I cannot delete my negative review, but I can say the service manager Frank stepped up to the plate. He made the wrongs right on the mechanical end. For that I am grateful. can say the service manager Frank stepped up to the plate. He made the wrongs right on the mechanical end. For that I am grateful. More
by pgause39
Employees Worked With
April 10, 2020
I brought my car i for a check engine light. I paid over $1,300 to have it fixed. The next morning my car was turned on, the check engine light came on again. I brought my car back to the dealership and w $1,300 to have it fixed. The next morning my car was turned on, the check engine light came on again. I brought my car back to the dealership and was told that a new problem surfaced. This was hard to believe considering the fact that my car had not been driven since the repair. When After expressing my concern, my car was repaired again which caused me to pay another $670.56 for the repair. Two weeks later, my check engine light came on again. I called and left several messages for the service manager, Frank, but he did not return any of my calls. The lack of response made me feel as though the dealership knowingly failed to resolve the issue even though they collected my money. It also made me feel dismissed and like I was an unvalued customer. This has been the worst experience I have ever had with a Mercedes dealership! More
by Jen S.
Employees Worked With
April 10, 2020
Excellent The entire experience was very professional. Shelly Frye was very helpful and friendly. The driver of my loaner car was just so nice. My car was ni The entire experience was very professional. Shelly Frye was very helpful and friendly. The driver of my loaner car was just so nice. My car was nicely detailed. I am very happy with my service. Renee More
by Renee
Employees Worked With
Shelly Frye
