Crown Eurocars - Service Center

Holiday Blues with a dead battery for Labor Day. Used the online scheduler and took the car to Crown. Shelly Frye, Serv Advisor was prompt to get my vehicle fixed. In/out same day with no hassles. That's wh online scheduler and took the car to Crown. Shelly Frye, Serv Advisor was prompt to get my vehicle fixed. In/out same day with no hassles. That's why I support Crown Dealership. Thx More

Purchased our MB Metris here. Get our service done here. Every experience has been above average. Latest last minute service managed by service advisor Shelly Frye was EXCEPTIONAL.. Highly recommend Every experience has been above average. Latest last minute service managed by service advisor Shelly Frye was EXCEPTIONAL.. Highly recommend Crown Eurocars, Pinellas Park. More

Andy has taken care of us multiple times now and is excellent! Him and the dealership go the extra mile to take care of you. excellent! Him and the dealership go the extra mile to take care of you. More

This was my first service visit to Crown Eurocars. Shelly was very helpful in scheduling my car for service, explaining what the technician found, and what the cost would be. Would recommend her to Shelly was very helpful in scheduling my car for service, explaining what the technician found, and what the cost would be. Would recommend her to others. More

Air conditioning needed service Air conditioning was broken for 3rd time since purchase in Oct 2019. Tom Cammarata understood our frustration and kept us informed on status of repair Air conditioning was broken for 3rd time since purchase in Oct 2019. Tom Cammarata understood our frustration and kept us informed on status of repair. Loaner car was excellent and we appreciated Toms attention to detail. More

BAD windshield replacement experience From start to finish, yes, you have 100% glass coverage, we just need you to "prepay your windshield here at Crown since we have to order one." ? The From start to finish, yes, you have 100% glass coverage, we just need you to "prepay your windshield here at Crown since we have to order one." ? Then faulty installation, no return phone calls...too much, $2800, plus. Then agreed to $500 credit, but then disputed with incomplete written response by Crown to my c.c. company, pushing the $500 charge through after the fact. Sad, keep the $500....I got plenty of time to express my dissatisfaction, online and to everyone I know, still driving a Mercedes Benz. More

Poor Service Bruno provided good service as far as communication but when I went to have my car serviced, the part of my bumper that has the covering for the tow w Bruno provided good service as far as communication but when I went to have my car serviced, the part of my bumper that has the covering for the tow wrench was there, if it got unhinged there would be a string attached to it and it would dangle, you can see marks where it was clearly ripped off, Bruno showed me pictures where it was off but those would have been pictures after my service because it was there in the morning, also my touch pad worked when i brought it in for service and mysteriously it no longer works, when I asked about this I was also told this was a coincidence and there is nothing they could do. I also reported an incident with my car when I first bought it with Zoltan and was quickly dismissed as well, I feel like every time I take my car in my service they will deny and blame me for it. So I plan to go to Potters for any of my service needs in the future because I know they will be honest with me. More

Great service experience Shelly Frye was awesome to work with at Crown. I have had less than satisfactory service experiences in the past and had considered moving to another Shelly Frye was awesome to work with at Crown. I have had less than satisfactory service experiences in the past and had considered moving to another dealership. But Shelly's attention to my car and the work required to be done was just super. I have changed my opinion about Crown's service as result of Shelly's knowledge and communication skills. More

Andy has always been patient, helpful and responsive on the rare occasion our GLC 300 has needed attention. Always a positive experience at Crown MB! Nelson Lees the rare occasion our GLC 300 has needed attention. Always a positive experience at Crown MB! Nelson Lees More