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Crown Eurocars
Pinellas Park, FL
3,442 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:30 AM - 7:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 AM
Saturday 9:00 AM - 3:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,442 reviews
November 29, 2024
Had a great time and was able to get my car very easily. There was one thing the car needed and they came through thanks Alex and Victor for making my car purchase quick and easy. There was one thing the car needed and they came through thanks Alex and Victor for making my car purchase quick and easy. More
by Brandon
November 29, 2024
Very smooth and pleasant transaction buying an almost new Mercedes from them. Highly recommend them. Mercedes from them. Highly recommend them. More
by lindarne
Employees Worked With
November 29, 2024
Great salesman and every got I got was worth it and never did me wrong will always come back !! did me wrong will always come back !! More
by Keithdlema
Employees Worked With
November 29, 2024
Victor, you are the BEST! !! Thank you so much for helping me trade in my car and find the car of my dreams that I always wanted! Now I have a safe, beautiful, stylish, reliabl !! Thank you so much for helping me trade in my car and find the car of my dreams that I always wanted! Now I have a safe, beautiful, stylish, reliable Mercedes! The whole process was so much fun test driving cars and you took such great care of my daughter and I really making it enjoyable smooth process. I felt like a million bucks leaving there so happy driving home in my new ride! More
by Nicolewhite009
Employees Worked With
November 26, 2024
I brought the car, a 2008 Mercedes-Benz SLK 350, to Crown Eurocars, 8302 US Highway 19 N Pinellas Park, to change the tires. All tire pressure sensors were working fine. On February 12, 2012, I went to pic Eurocars, 8302 US Highway 19 N Pinellas Park, to change the tires. All tire pressure sensors were working fine. On February 12, 2012, I went to pick up the car. When I got to the car, the gentleman who brought it told me that the driver's side front wheel was flat, actually completely so I went back to tell the service. Don (service person) and I walked to check the car; he saw it and immediately apologized. He took the car back to the shop and had me wait for another hour or so. He also told me that one of the sensors broke during the process, so at that time, my car had my three original sensors and a new sensor that they had put in. I took the car back home, but in less than 10 minutes, the CSR screen was showing “The Tire Pressure Monitor is Inoperative." When I got home, I called Crown Euro Cars and spoke to Don. He said that the other three sensors are not working, and they need to be changed. Considering that Don is a professional at this matter, and he knows what he is doing, as expected at a dealership, I agreed to bring it back to change the other sensors. It took some time until they got the sensors changed, so on February 21, 2021, Don called me to tell me that the car was ready. I went to the dealership, paid $385.20, picked up the car, and headed back home. Once again, in about ten minutes, “The Tire Pressure Monitor Inoperative” popped up on the screen. I took a picture of the screen and called the dealership again. At this point, Don seems frustrated and says to bring the car back. I drove the car back to the dealership. Don suggested that there might be something else, so they need to check it thoroughly. I called the dealership to find out the status of the car, and Don explained to me that: They did not use Mercedes sensors because they couldn’t find them. They put in the wrong sensors. Sensors come on two different frequencies, and they installed the wrong ones. They were waiting for the correct sensors, when they were installed, he would give me a call. I said to him that the first time it showed the message, it was because you installed the wrong sensor. When I brought the car in, all the sensors were working fine. They admittedly put the wrong sensors, and Don did not argue with me, but at that moment I told him that I should get my money back, the $385.20 that I paid to replace the sensor that did not need to be replaced. It was clear to me that they had mishandled this service. I also told him that I was going to sue you if you didn’t waive the charge. He said that he needed to speak to the manager about that. On March 4, 2024, Don called, he said that he had spoken to the manager, and the manager did not want to waive the charge but was willing to give me store credit after all the sensors were old. Wow, at that moment I thought this does not sound good: It is a 2008 car, so there are so many old parts in it, but we do not change the ones that are in perfectly working condition. The reason you changed them is because you broke mine that was working fine, replaced it with the wrong one, which created the problem. Before suggesting that the other three already installed sensors do not work, you should’ve done some more tests, to find out why the computer is showing that message on the screen. The screen did not show it before, so check your newly installed sensor first. You just realized that you have charged me for a service that was not needed, either for lack of expertise, or other reasons, but still insist on charging me for it. I said to him, I don’t want store credit; I want my money back. Don insisted that the manager did not want to give the money back and asked if I wanted an Uber ride, but at that time I was so disappointed and frustrated, so I asked Don to have someone bring the car to me. So he did. Even today the car has not been fixed, and they refuse to fix a problem they caused. I am never going back. More
by benshanja
Employees Worked With
November 25, 2024
Calvin is very patient and professional, it was a wonderful experience working with him and I would recommend him. wonderful experience working with him and I would recommend him. More
by Tawaneblackwood
Employees Worked With
November 14, 2024
Omar was amazing! Hes so kind and helpful. He knew all the answers to my questions and didn’t make me feel stupid for asking them. He got me a great deal and I’m sup Hes so kind and helpful. He knew all the answers to my questions and didn’t make me feel stupid for asking them. He got me a great deal and I’m super excited about it ! 😍 Thanks Omar !!! More
by Shirxoxo
November 14, 2024
From the woman who answered my call, to driving off of the property. Every single person was warm, friendly and not intimidating at all. Zoltan had a love for Mercedes, and it is very easy to connect with the property. Every single person was warm, friendly and not intimidating at all. Zoltan had a love for Mercedes, and it is very easy to connect with him and see why he loves this brand so much. He is incredibly knowledgeable and really took his time to show me how everything on my car works. Also Rob, he is awesome, so patient and answered my plethora of questions completely. Both gentlemen were very kind and genuine. I felt very comfortable with my purchase from start to finish, I could not have asked for a better experience purchasing my first Mercedes. More
by Rachel.e.foss
November 11, 2024
The whole team is extremely helpful and responsive. Highly recommend this dealership. It was a pleasure doing business with them. Highly recommend this dealership. It was a pleasure doing business with them. More
by david.s.griffin
November 09, 2024
Great service with this company. Zoltan provided me and my step mom accurate information and was definitely a man of his word. I would definitely buy with this company again. Zoltan provided me and my step mom accurate information and was definitely a man of his word. I would definitely buy with this company again. More
by reneelivingston902
Employees Worked With
