Crown Eurocars

Smooth Sailing Buying a car at Crown Eurocars was the best experience I've ever had at a dealership. My salesman was Wally Abdulla and he was extremely helpful and Buying a car at Crown Eurocars was the best experience I've ever had at a dealership. My salesman was Wally Abdulla and he was extremely helpful and attentive. Kevin Roberts handled the financing and did a great job as well. The Crown team has it down to a science and purchasing a car from them was smooth sailing from start to finish! More

No customer service I have bought three cars from Mercedes and always service . But in the last four months i have not got the service I was acostom . I came in Nov for a I have bought three cars from Mercedes and always service . But in the last four months i have not got the service I was acostom . I came in Nov for a check engine light on was told it was a egr valves and it would not be under warranty . Told them to go ahead do the work. I am a paraplegic so I have to stay with my van can't use there loaner car.after five hours told they didn't have parts . Asked if I could come back no problem. When I get home I look in my warranty book from Mercedes and find that park is covered so I inform Mr Charile apple he diss agrees so I speak to Frank caloriccii who does his due diligence and agrees that it is covered Great! So I wait for call to bring van back in get the call in dec bring back in sit for four hours then told a bolt or some other part didn't come in and asked if they could repair when it comes in. I agree and Mr Apple offered to pick van up day before the repair so the engine would be cool and I would not have to set there. Well it now almost march and I have not gotten a call . Check engine light still on . Crown does good work but there is a major breakdown in customer service . They did send me a card for a discount on future work but can't use it if they never take my call or repair van. More

The Best Dealership In TOWN!!!!!!!!!!!! Love this dealership! The best in Pinellas County by far. From my car buying experience that was awesome done by Phillip Boone. Very easy paperwork Love this dealership! The best in Pinellas County by far. From my car buying experience that was awesome done by Phillip Boone. Very easy paperwork and friendly Ken Klak! To my service manager Charlie Apple who took care of my problem with ease and made sure I had a car to get around in while work was being done to my car. thanks for everything guy!!!!!!!!!!!!!!!!!! More

Great experience Had an excellent experience with Ron Krag, Larry Kincaid, and the Crown group. Smooth and effortless paperwork as well as the delivery. Would highly r Had an excellent experience with Ron Krag, Larry Kincaid, and the Crown group. Smooth and effortless paperwork as well as the delivery. Would highly recommend the Crown group to my friends. everyone did an outstanding job from start to finish. More

excellent experience Had an excellent experience with Jim and the Crown group. Would highly recommend the Crown group to my friends. everyone did an outstanding job from Had an excellent experience with Jim and the Crown group. Would highly recommend the Crown group to my friends. everyone did an outstanding job from start to finish. More

Good Service Experience We received excellent service from Charlie Apple regarding our Sprinter Navion motorhome. He explained the problem and the solution clearly and we a We received excellent service from Charlie Apple regarding our Sprinter Navion motorhome. He explained the problem and the solution clearly and we are very satisfied with the outcome. More

Great and pleasurable buying experience We now are on our 4 or 5th MB from Crown Euro Cars- St.Pete. If you live near another dealer, it's worth the drive to Crown. Upstanding folks; Tony Di We now are on our 4 or 5th MB from Crown Euro Cars- St.Pete. If you live near another dealer, it's worth the drive to Crown. Upstanding folks; Tony Diamond, Tim Jamil (mgr) wants to make it happen. After the deal is made, no funny numbers; you pretty much only have to decide when to pick up your finely detailed car or SUV; plus guaranteed loaner car when any service issue needs JRH More

Purchased a Certified Pre-Owned Mercedes ML 350 Anthony Colarulo did a fantastic job listening to our needs and explaining the quality of a Certified Pre-Owned Mercedes Benz ML 350 and convinced us Anthony Colarulo did a fantastic job listening to our needs and explaining the quality of a Certified Pre-Owned Mercedes Benz ML 350 and convinced us this was the way to go. It has all the safety features we were looking for as well as the warrant package and the right color inside and out. We are pleased with our purchase and would gladly recommend your dealership and Anthony to our friends. Thanks, Regis & Harriet Hopper (352) 668-4564 Home (412) 657-5034 Cell regishopper@aol.com More

Purchase of new ML250 BlueTEC vehicle I had been in negotiations with Sarasota Mercedes Benz and hit a brick wall concerning pricing. A friend recommended I contact Crown Eurocars which I I had been in negotiations with Sarasota Mercedes Benz and hit a brick wall concerning pricing. A friend recommended I contact Crown Eurocars which I did. I received a call from Anthony Colarulo saying he wanted to work with me. We arranged a meeting and I also met Melinda Rubino. Negotiating a new offer didn't take all that long. We reached an acceptable price in a relatively short time. Both Anthony and Melinda were great to work with, neither was pushy or exerting of pressure. They worked to set up the deal and it all went like clockwork. Even the meeting with "Marc", the financial person was professional and to the point. He did not pressure us in any manner. The whole process was 180 degrees opposite of what we had experienced in Sarasota. Unfortunately, my new vehicle blew a tire out only 19-miles from the dealership. Eurocars acted quickly, came out and changed the tire, I returned to the dealer and replacement was expedited. A new tire was not available, late on Friday afternoon, but they gave me a new loaner vehicle for the weekend and my new car was delivered to me in Sarasota on Monday afternoon. The entire experience far exceeded anything I had ever received from Mercedes in the past. More

Used car buying experience From the moment I talk with Jim Smith on the phone ,to the moment I pull out of the driveway with my newly purchased vehicle Jim was thoughtful knowle From the moment I talk with Jim Smith on the phone ,to the moment I pull out of the driveway with my newly purchased vehicle Jim was thoughtful knowledgeable courteous professional and friendly. Flying in from Chicago,I was concerned that the car could be sold before I arrived. Jim said he would hold it for me and he did. Omar pick me up at the airport and made me feel comfortable right from the get go. The whole process went smoothly and my feeling was Jim wasn't satisfied until I was 100% satisfied. Once I was satisfied we closed the deal. From there Marc took care of the financing end of things along with the out of state paperwork. Even though it was getting late Jim stuck around until everything was finalized 100%. Jim filled the Cadillac with gas and thanked me again. I'd like to thank the entire crew at crown eurocars for making this transaction go smoothly. I've bought a lot of cars in my day and these guys made it a pleasant experience! They could be the model for a lot of other dealerships. More