Crown Eurocars

Crown Mercedes Does It Again! I Recently called Crown to schedule the 20,000 mile service on my 2014 550SL. As usual, the dealership was very friendly and accommodating. Upon ar I Recently called Crown to schedule the 20,000 mile service on my 2014 550SL. As usual, the dealership was very friendly and accommodating. Upon arrival, Richard Webb greeted me promptly and cheerfully. He even attended to a couple of extra items for me. My car was washed and ready when promised and everyone from the rental associate to the cashier were helpful and friendly. Willie J. Edmonds even showed me how to pair my new I phone to the car. I am so glad I started doing business with Crown instead of my local dealership! Sincerely, Donald W Dunnington Palmetto More

Thank you Anthony Diamond This was the best car buying experience I've ever had! Tony and his team of professionals were outstanding throughout the entire process. Tony was v This was the best car buying experience I've ever had! Tony and his team of professionals were outstanding throughout the entire process. Tony was very familiar with USAA's Car Buying service. He took exceptional care by ensuring that all of my requirements were met and that I was completely satisfied with the results. I will definitely recommend Anthony Diamond to all of my friends, colleagues and coworkers. More

Superior service! Not only did Anthony and Daniel answer my unlimited questions with a smile during the process, but when I accidentally left my 18 month old son's favo Not only did Anthony and Daniel answer my unlimited questions with a smile during the process, but when I accidentally left my 18 month old son's favorite CD in my previous car, they took time to retrieve it! Exceptional service. Thank you. More

Had a Great Experience!!! I would like to say what a great experience I had purchasing my new Mercedes from Phillip Boone. He is very experienced and a wonderful person to work I would like to say what a great experience I had purchasing my new Mercedes from Phillip Boone. He is very experienced and a wonderful person to work with. He went through every step of the automobile with me to make sure I understood everything. I have nothing but praise for Mr. Phillip Boone and the Crown Mercedes Dealership. I will recommend my friends to go to crown to purchase there new car and ask for Phillip Boone. Thank you Daniel Tapia More

The Ultimate Crown Car Buying Experience Once again, Phillip Boone, my sales consultant facilitated the ultimate car buying experience for me. For the past eight years, Phillip worked me to p Once again, Phillip Boone, my sales consultant facilitated the ultimate car buying experience for me. For the past eight years, Phillip worked me to purchase various luxury cars and has never failed me. As usual Phillip did not disappoint! Due to his professionalism, knowledge of the vehicle honesty and communicating updates throughout the process of purchasing my first Mercedes Benz product, an E350', my experience was awesome. Without hesitation, I highly recommend that my family, friends and others, contact Phillip Boone to assist them with their Mercedes Benz purchase from Crown Cars! I'm enjoying my new E350. Thanks Phillip! More

Best Car Buying Experience Ever! In the past buying a car has always been a lengthy frustrating process of waiting around the dealership wondering when I'll get to drive the car home. In the past buying a car has always been a lengthy frustrating process of waiting around the dealership wondering when I'll get to drive the car home. It was the complete opposite with Crown! The price was negotiated via emails and a quick phone discussion. Then Anthony personally brought the car out to me along with all the paperwork. He was organized, efficient and a pleasure to deal with. I have never been more pleased and will definitely buy all my cars from Crown! Thank you!! More

I ould not ask for a better car buying experience Dealing with Jim and Marc was a pleasure. They are true professionals! I was there less than two hours (probably closer to one hour) and drove away wi Dealing with Jim and Marc was a pleasure. They are true professionals! I was there less than two hours (probably closer to one hour) and drove away with an E class for my wife. I have been buying cars for over Forty years and I never had a better experience. Jim offered to familiarize my wife with all the complex features the car has (she wasn't there for the purchase). He even followed up the next day with a phone call and offered again to answer any questions and demonstrate the features for my wife. Marc also followed up with a phone call. I left crown feeling like I knew these two professionals for years! You couldn't ask for a better experience! More

Good communication The biggest issue I usually have with dealerships is feeling like I'm up to speed on exactly what's going on with my car. Charlie Apple did a great jo The biggest issue I usually have with dealerships is feeling like I'm up to speed on exactly what's going on with my car. Charlie Apple did a great job of keeping me informed. He called regularly and called me back — promptly — when I called him. He was patient and never seemed like he was rushing to get me off the phone so he could do something else. He answered all my questions completely and clearly. He also did a great job in getting my repair approved and paid for by an independent company from which I'd purchased an extended warranty. John Heil, who dealt with me when I first brought the car in because Charlie was away, was likewise friendly, helpful and a pleasure to deal with. Dealing with employees like these leaves a very good impression in terms of the quality of service the customer feels he's received. The only suggestion I have for Crown and all auto service operations is that as part of the process the customer service reps should facilitate a conversation between the customer and the mechanic who'll actually do the work. More

Wish we had come to Crown earlier! We had worked with another car dealership (who will remain nameless) for years-we ordered a G550 from them, waited many months and it went horribly w We had worked with another car dealership (who will remain nameless) for years-we ordered a G550 from them, waited many months and it went horribly wrong. We never received the vehicle. We then found Crown Eurocars, salesman Anthony Diamond and the perfect G550 online. Two days later we are driving our amazing G wagon! If only we had found Anthony five months earlier! He went above and beyond to ensure it was a painless and enjoyable experience. He turned a very upsetting experience into a great one. What a difference it makes working with professionals. We are so happy with our entire experience and will definitely be coming back to Crown and Anthony Diamond for our future Mercedes business-even though we live in a different state! More