Crown Eurocars

Had a Great Experience!!! I would like to say what a great experience I had purchasing my new Mercedes from Phillip Boone. He is very experienced and a wonderful person to work I would like to say what a great experience I had purchasing my new Mercedes from Phillip Boone. He is very experienced and a wonderful person to work with. He went through every step of the automobile with me to make sure I understood everything. I have nothing but praise for Mr. Phillip Boone and the Crown Mercedes Dealership. I will recommend my friends to go to crown to purchase there new car and ask for Phillip Boone. Thank you Daniel Tapia More

The Ultimate Crown Car Buying Experience Once again, Phillip Boone, my sales consultant facilitated the ultimate car buying experience for me. For the past eight years, Phillip worked me to p Once again, Phillip Boone, my sales consultant facilitated the ultimate car buying experience for me. For the past eight years, Phillip worked me to purchase various luxury cars and has never failed me. As usual Phillip did not disappoint! Due to his professionalism, knowledge of the vehicle honesty and communicating updates throughout the process of purchasing my first Mercedes Benz product, an E350', my experience was awesome. Without hesitation, I highly recommend that my family, friends and others, contact Phillip Boone to assist them with their Mercedes Benz purchase from Crown Cars! I'm enjoying my new E350. Thanks Phillip! More

Best Car Buying Experience Ever! In the past buying a car has always been a lengthy frustrating process of waiting around the dealership wondering when I'll get to drive the car home. In the past buying a car has always been a lengthy frustrating process of waiting around the dealership wondering when I'll get to drive the car home. It was the complete opposite with Crown! The price was negotiated via emails and a quick phone discussion. Then Anthony personally brought the car out to me along with all the paperwork. He was organized, efficient and a pleasure to deal with. I have never been more pleased and will definitely buy all my cars from Crown! Thank you!! More

I ould not ask for a better car buying experience Dealing with Jim and Marc was a pleasure. They are true professionals! I was there less than two hours (probably closer to one hour) and drove away wi Dealing with Jim and Marc was a pleasure. They are true professionals! I was there less than two hours (probably closer to one hour) and drove away with an E class for my wife. I have been buying cars for over Forty years and I never had a better experience. Jim offered to familiarize my wife with all the complex features the car has (she wasn't there for the purchase). He even followed up the next day with a phone call and offered again to answer any questions and demonstrate the features for my wife. Marc also followed up with a phone call. I left crown feeling like I knew these two professionals for years! You couldn't ask for a better experience! More

Good communication The biggest issue I usually have with dealerships is feeling like I'm up to speed on exactly what's going on with my car. Charlie Apple did a great jo The biggest issue I usually have with dealerships is feeling like I'm up to speed on exactly what's going on with my car. Charlie Apple did a great job of keeping me informed. He called regularly and called me back — promptly — when I called him. He was patient and never seemed like he was rushing to get me off the phone so he could do something else. He answered all my questions completely and clearly. He also did a great job in getting my repair approved and paid for by an independent company from which I'd purchased an extended warranty. John Heil, who dealt with me when I first brought the car in because Charlie was away, was likewise friendly, helpful and a pleasure to deal with. Dealing with employees like these leaves a very good impression in terms of the quality of service the customer feels he's received. The only suggestion I have for Crown and all auto service operations is that as part of the process the customer service reps should facilitate a conversation between the customer and the mechanic who'll actually do the work. More

Wish we had come to Crown earlier! We had worked with another car dealership (who will remain nameless) for years-we ordered a G550 from them, waited many months and it went horribly w We had worked with another car dealership (who will remain nameless) for years-we ordered a G550 from them, waited many months and it went horribly wrong. We never received the vehicle. We then found Crown Eurocars, salesman Anthony Diamond and the perfect G550 online. Two days later we are driving our amazing G wagon! If only we had found Anthony five months earlier! He went above and beyond to ensure it was a painless and enjoyable experience. He turned a very upsetting experience into a great one. What a difference it makes working with professionals. We are so happy with our entire experience and will definitely be coming back to Crown and Anthony Diamond for our future Mercedes business-even though we live in a different state! More

Outstanding salesman I just bought s precertified 2012 S550 and jim smith guided me through the process in a most professional manner. He was conscientious, attentive to I just bought s precertified 2012 S550 and jim smith guided me through the process in a most professional manner. He was conscientious, attentive to detail and thorough. He made sure I understood all aspects of the purchase and he answered all questions directly and in a straightforward manner. I will always ask for jim smith for future purchases. More

Great service car after car We have purchased several cars from Tony D. at Crown and the experience has been wonderful. Their upfront pricing and professionalism is always A+. We have purchased several cars from Tony D. at Crown and the experience has been wonderful. Their upfront pricing and professionalism is always A+. We recommend them to anyone considering a new Mercedes! More

Professionalism, Convenience and Friendliness at its Best I drove over 160 miles from the east coast of Florida just for this Mercedes dealership in St. Petersburg/Tampa - here is why... I have found sever I drove over 160 miles from the east coast of Florida just for this Mercedes dealership in St. Petersburg/Tampa - here is why... I have found several, similar used vehicles of the same class on Cars.com from different dealerships across the US. Being in contact with all my options, Crown Eurocars stood up by far from the rest - I even dropped my next door Mercedes dealership for them. Other dealerships will constantly bother you trough phone calls just to see if you are still interested in the car so they won't waste time doing paper-work - Crown on the other hand, has a team that will spend their time and effort right off the bat, even if you show little interest in them. If you show interest in Crown, I would highly recommend Omar Rodriguez - here is my experience with him: *During my whole buying experience I was in Dallas, TX. *I found a 2015 Mercedes c300 on Cars.com and posted an inquiry - specified that I only wanted to be contacted by email because I am constantly at business meetings. *Omar emailed me back with introduction and paperwork on the car right off the bat. *After first necessary phone call Omar and I were texting back and forth like a couple friends would. *I work in Dallas, but live on the east coast of Florida and was trying to buy and trade-in a car on the west coast of Florida - Omar made what looks like a hassle experience, a very easy one. *My trade-in was a 2012 Chev Camaro 2LS - Omar took it with open arms - all I had to do was to email him a few photos and fill out a short PDF file. *After few texting back and forth on my trade-in, Omar texted me a picture of the statement with allowance for my trade-in, the difference that I have to pay and amazing financing options. *unlike a new car, negotiating for a used car price is difficult - I was trying to buy a used 2015 c300, packed with options, that someone drove only for about a month. Crown really do mark down their used car prices to a point where they are almost not making any profit - yet, Omar gave me a discount on the car. *after Omar made a new statement that included the discount - the car was basically mine. *since I was in Dallas, Omar patiently was waiting for me for about a month until I was back in town - he was protecting my c300 for me at the dealership from other customers like a trooper. Easily he could of sold the car to someone else for more, but since I was first to put dibs on the car, Omar technically, almost took the car off the lot for me and waited until my arrival from Texas. *after about a month, I came back home to the east coast of Florida, and then after a couple of days drove with my dad 160 miles to St. Petersburg, Florida. *at the arrival, Omar greeted us as we pulled in - he had my car all shiny at the front with a sold sticker (before I even paid for it) on it. Next to it was a 2015 GLA SUV that my dad wanted to test drive. *the whole experience at the dealership was VIP - we took off with Omar on a test drive of my dad's SUV - then started doing paperwork on my car. *i was going to finance the car and was hoping for a best possible APR - due to young age, my credit was not as high as needed to be for lowest possible APR, but no problem, their finance guy, Ken Klak, came to the rescue. Mr Klak worked his magic and got me a 2.99% APR on 60 months. *as I was working with Mr. Klak, Omar took everything out of my trade-in and put it in my new car - not a question about my trade-in at all - I gave him keys to my old car and he gave me keys to my new car - that's it. *when I was approved for credit - Omar just randomly gave me another big discount on the car, on top of the one that he gave me earlier when I was in Dallas. *to make things even better, the finance guy, Mr. Klak, gave me a free two-year maintenance on the used car that I just bought from them. *several days after I bought the car - I was back at the Crown to get the 5-diamond finish on my new car - I was treated like a VIP yet still by Omar and the Mercedes team there. At Crown Eurocars you will get yourself not only a new car, but also friends. To put it short, in my opinion, you will not find a better dealership with better selection of cars, both new and used, anywhere in the US - trust me, I looked and went through the experience. No matter where in the US I will be living, Crown Eurocars will always be my dealership for new and used Mercedes for life - they told me that they can ship cars to your front door:) More